umesh

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Everything posted by umesh

  1. I use them and have done for about 15 years + http://specialistcars-stoke.co.uk/showroom/ford-focus-rs/ looks more professional IF All cars are done, i get them from Jepson & co my contact is Wayne Lee email Wayne.Lee@jepsonandco.com costs circa £8/10 each suckers so easy to take off/on hope that helps - feel free to bell me 01782822700 if more info umesh
  2. BAN on NEW petrol & Diesel cars from 2040 - Well this is the ' breaking News' but how real is this? 23 Years - Is that long enough -Will I still be here Is it too long - Is it too little too late ? Is the 'British' public behind this ? Will they all change to EV, ? How will this affect sales of used diesel - petrol cars ? Thoughts ?
  3. We do send reminders from our workshop but this is a great one too ! the reminder will be sent it says 29 days before its due so still the same - you get 13 months ! If you add your customers on - they still need to click the email when they get it to activate the reminder.
  4. Hit and miss as Rory says, I no longer offer it as it causes more grief than it's worth , only available on cars less than 8 years old if you didn't know.
  5. "Lovely website " Thanks "Not sure about the choice of music though, its boarder line Porno Music." ... ! Maybe that's why so many are watching the video .... Always very difficult with what music to add , Most of my Video's are voice over but the Golf R / Scirocco / and Focus RS - A bit different with 'xxxx' music ' !
  6. Who's got on their website finance application and on average how many customers fill these on line directly , I've got on line application and the latest iVendi module but struggle to get many on line applications ! thoughts ? Umesh
  7. I don't use any fancy cameras - point and shoot ! Good clean photos - I have a Sony cost circa £100/120 - x20 Zoom - see example here http://specialistcars-stoke.co.uk/showroom/volkswagen-scirocco-r-line-tsi-coupe-3dr/ http://specialistcars-stoke.co.uk/showroom/volkswagen-golf-r-3dr/ Hope it helps ! Umesh
  8. As usual if you could kindly help our friend Philip Nothard CAP -HPI with the monthly Survey Takes a minutes https://www.surveymonkey.co.uk/r/JKTHMR5 Thanks in advance Umesh
  9. " Ford Orion diesel (Escort with a boot) " !! Glad you put that on ... I'm sure many wouldn't know what the hell you were talking about ...... !! [Good Old Day ! ]
  10. Dealer Research Initially yo have to do it manually with each car , then there is 'data feed' that can be sent to various platforms from either your DMS / Website / website provider etc etc - There is a special feed type- Format - so it shows all the data/images etc etc ( Can't just remember -senior moment !!) and some will take CSV Files ! Will be like a spread sheet ! Hope this helps - when I find an actual example I'll post it on ! feel free to give me a shout if I can help further 01782 822 700 Cheers Umesh
  11. This will work ! IMDA Is for the Independents as Jim says , reputable dealers who really want support / changes that affect us all. So please get spreading the word to your colleges / friends - they are dealers and they are competitors who sell cars HOWEVER Jointly we're in the #motortrade #IMDA ' Independent Motor Dealers Association ' #Clickandjoin
  12. Take copies of licence ( Gut feeling - you can't beat that ...most of the time) - Sign a 'Test Drive Declaration ' - Insured for unaccompanied test drive 25_ - customers love going out on their own , but to be honest if I'm not sure I'll go with them. The form makes it official and gets full details inc Tel No , email address , SOI , Etc etc On on Thursday customer test drove a car had been elsewhere before told me how they just handed the keys and said " don't get caught out on cameras' never took his details ... how does that work - I said surely they have your address or tel no - he said they never asked for anything !!! (This is my disclaimer ) Test Drive Disclaimer Date of birth: ……../……./……….. PLEASE PRINT DETAILS: Full Name ___________________________________________________ Address ___________________________________________________ ___________________________________________________ Post Code ___________________________________________________ Tel No 's __Home:___________________________________________ Mobile_____________________________________________________________ e-mail address>____________________________________________________ Current Car & Reg. No _____________________________________________________ How do you know about us? ________________________________________ Advert ( if advert which one please)_________________________________ Recommendation _________________________________ Other ______________________________________________________________ I hereby confirm that I have been made aware of the operations of all the controls on the vehicle below. I am further aware that whilst I have this vehicle on a demonstration I am liable for any motoring offences e.g. speeding etc whilst the vehicle is in my custody. I agree to return the vehicle after the test drive.(approx 10/15 Minutes) Should I damage the car out of neglect/carelessness then I shall pay for all repairs/damage etc. I agree to the above terms and declare that I hold a full UK valid licence and have no prosecutions/convictions pending or any special restrictions for driving this vehicle. Signature. I have agreed to sign this form because I am interested in purchasing the above vehicle and wish to appraise it prior to signing an order to purchase it. Test Drive Vehicle Make & Model__________________________________________________ Reg. No __________________________________________________ Date __________________________________________________ Time Out ______________ Return Time________________________ Umesh Samani -Specialist Cars Elder Road - Cobridge-Stoke on Trent.ST6 2BU Tel 01782 822 700
  13. AWESOME Rory , Well done ! #TwoADayKeepsRoryHappy
  14. umesh

    Holidays

    One man band 20 years last week ! To be fair last 3 years not had a holiday - various reasons BUT in my early days closed - divert phone to an agency and didn't really care if I lost business as that's how you have to be or you burn yourself out. Now I have a friend , not experienced at all in car sales but helps me out , he can deal with customers he will sell under instructions , can't value cars but holds the fort , mans the phones , keep an eye on the place and takes messages , if he sells while I'm away its a bonus ! ( If genuine buyers they will leave a deposit and come back if explained to them !) Matt - Pack your bags and enjoy some 'quality' time with the misses !
  15. Personally Give refund , get car back sort it and resell. #MyThoughts
  16. to quote AT " Sponsored listing will not have affected my cars " Did a test on one of own cars a few weeks ago - ' price order page 6 ' ' not to change the setting do it like a consumer ( who doesn't realise they are sponsored !) page 19 ! Says it all ....
  17. umesh

    Big Cars

    The whole world does not revolve around Autotrader as we all know and I've said it many times , works for some not for others. Since April changes most if not all are affected and more and more looking at alternatives plus I feel all of us really need to be doing ' our own thing' and no fully rely on others , others who can either help make you or break you. BIG CARS obviously have different strategy than just putting all their stock on AT.
  18. Welcome on board Dean , And welcome to the roller coaster motor trade! Great forum - other forums are about @TCDForum and most people are here to help each other ! Look forward to your participation Umesh
  19. Personally I'd get the car back , check out what the issue is and HELP the customer after all does it matter if its 28 days - 32 days , its not a long time since they trusted you? Even if it costs you a CAT Just think of the goodwill and future business ... but that's just how I would deal with it Mr C. I say to all my customers even after the warranty has run out should something go wrong obviously it won't be covered however please let me know and if I can help in any way I'll do it , it doesn't have to be financially, can be advise / recommendation etc and that again builds customers and recommendations.
  20. If you could spare a minute , much appreciated Umesh
  21. Its that time of the month when our friend Philip Nothard CAP- HPI Need YOUR Help please , Literally a minute to click the market survey and as usual he'll share the results with us. https://www.surveymonkey.co.uk/r/8P2LWDL Thanks in advance. Umesh
  22. umesh

    Forum

    Great Forum , Well said Rory, we're all learning everyday ... regardless of how much grey hairs we all have ( Of course speaking for myself ! )
  23. NAT WEST gets my vote been with them from day one , fully 100% support BUT its always down to the manager and I've had some great managers. Everyone will have different expediences so very difficult to generalise ! Good luck.