umesh
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Everything posted by umesh
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So what is ONE thing that you've learnt this year which has helped / boosted YOU or YOUR BUSINESS !
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People have not been shown how to use the phone anymore they only use fingers and thumbs and no longer understand the 'art of conversation' !
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Patent the idea , we'll put them in every-car customers come back after test drive and sign up ! ! #result #patentPending
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I ran an Audi A6 1.9 Tdi Avant (1998) up to 278, 000 miles , I used to use it as a loan car as well - none of the customers could belive how well it looked and drove ... sadly was coming to end of its life with the Air con compressor making a noise and front wings just starting to bubble ...still fetched £1000 and on its way to I belive Romania ( that was 2007/8 ish )
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Strange situation I tripped across couple of days ago and just want to make sure you are not affected ! I check on & off on Autotrader to make sure ALL my cars are advertised and if they look OK etc etc … Spotted couple of days ago only 28 Advertised from 38 … spoke to my account manager who’s currently still checking whats wrong .. resent all the cars back live on dealer portal over night feed all cars OK – Morning feeds somehow deletes some of the stock .. this morning 32 advertised out of 38 …. Issue still not resolved – Technical dept looking into it but as I’ve explained to my account manager – doesn’t help me as cars not being advertised ! So- guys and girls just keep an eye on it , this may just be an isolated case ! Better to check !
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How do you respond to Autotrader part ex enquiry?
umesh replied to Ocsltd's topic in General Dealer Chat
I do wonder and I've mentioned this on various forums ! I always follow up these leads be it AT , Cargurus , motors etc etc .. but hardly ever, ever do any deals and as for response back - to emails, phone calls, voicemail's -once in a blue moon ! Like you i do wonder why they don't simply call IF they are genuinely interested in buying / dealing on the car car you have?? ' A great mystery' ! If you don't respond to them professionally the I guess you don't stand a chance anyway ! -
Had one quite a few years ago who bought an A6 Avant quattro which I had owned for 2 years and one owner previous to me I had known the car from new, lives 200 miles away from me - Calls me and sends me email telling me gearbox is knackered wants me to pay in full £6k, his mate is an auto gearbox specialist ! I asked about mileage and he was very not forth coming as it was ' only 6 weeks' he'd had the car , i wouldn't agree and told him to take to nearest Audi dealer and I would pay them to check it over, made all excuses it it was an hours drive etc etc - I refused politely to pay until it was confirmed by Audi ! Eventually car goes to Audi - very, very help guy - car had done circa 8000 miles been skiing in the alps , turned out drive shaft issue cost me circa £250 - !! I told him that was a good will gesture as it was out of warranty 3 months /3000 which ever was the sooner !! He must have thought I was a mug £6k of-course a cheque is in the post ! #not
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Welcome Peter , NW ? - I'm in Stoke on Trent .www.autochange.co.uk Umesh
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Have to say I'm not a BIG firm , have won a few ' Car Dealer awards '- Always contribute on all the forums ! Proud be a winner as a one man band ! However I won't be able to attend this year ! Good Luck Blakedown - It is a night to remember ! Simply awesome - enjoy and make the most of it ! Hopefully I'll get chance to attend next year ! !
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All on line - yellow slip , V5 New owner - cherished plates - all getting easier !
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That time of the month please , A quick survey for Philip Nothatd -CAP-HPI - , Only takes a couple of minutes and no personal details- AND He always shares the very useful data with us. https://www.surveymonkey.co.uk/r/QB9SBYH Thank you everyone! Umesh
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Difficult , so not always to trust emails / send details in different emails AND to speak to people before sending money just to be sure! I Too have heard of big property transactions where emails have been redirected etc and accounts changed - lots of money gone to wrong place !! Just got to double check and double check !
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Nothing they could do ! Really . very simple ban the dealer for dishonest advertising that is affecting their business and reputation ! sounds like they are happy to take the money...!
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Car Values ! That old chestnut ! We all use various guides to value car s/ buy car s/sell cars ..but everyday its gets more and more challenging on not only what to buy m what to pay and then what to retail it for to make a workable margin. Find myself today question WHO is is really giving a TRUE VALUE of a car. Golf TDI BMT Match 5dr - 2015-15 -14000 miles VALUES AS Follows GG Trade £11970 Retail £13510 CAP Clean £12000 Retail £13695 Autotrader Retail £13759 In reality they are all very similar , a lot closer than many other cars I've checked On AT Prices start at £12395 / Loads at £12500 12/14000 miles - one owner On motors prices from £11999 with 17000 miles - One owner The low prices are mainly from car supermarkets / bid group - so does this mean they dictate what the retail market is ? I'm told auction prices are fetching cap clean + , don't forget the commission , transport etc etc , so how do we the independents compete ? As we all know customers who search these platforms will naturally do the ' price' checks but if they are selling at £1500/2000 less than the 'suggested' market price , surely these customers will travel and buy them ? ( I'm sure they will end up paying more with the bolt on's any way !) I'm sure the manufacturers of some these cars must be getting worried a Golf to depreciate circa 45% ?? ( 21500 new - trade circa 12000) ! Thoughts ?
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I think it's got to be the 'sheepskin jacket and original glass's guide ' [ Other guides are available ] !! Joking apart its got to be 'closed' account for bonafida dealers only ! On TCD Everyone dealer is checked out to ensure they are who they say they are or else they don't get on on the forum !
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Bin it and move on !! Some people YOU Simply cannot help.
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I would explain that although its a lovely car etc etc , however you only sold it as it's such a nice car which had come into Part exchange , normally you do not buy this type of stock in for cash .. but to try and HELP THEM in their situation you'll offer £300/350 - only as a favour ! balls then in their court !
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Can't believe you let them walk .. .. You should have said , " Give me your number , lets call her " .. Or " Lets take it for a drive and show it to the Mrs " .. Just kidding.. BUT I'm sure some of the ' sales professionals ' would say that how you do it ! It does amaze me how many times men/women go car shopping on their own but can't make decisions ... guess just window shoppers ! OR Too scared to say ' I'm only tyre kicking and wasting your time ' !!
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ABSOLUTELY ! #Agree the Good guys need to named and Honoured #TrueProfessionals #rare
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I think name and shame the dealers on here - simple as that , DA Will be reluctant to introduce start / feedback system - I think we have a ' thread on here' ..may be call it " Dealer watch " and on other forums where we ALL Name & Shame dealers who try to stitch us all up !
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It's that time of the year , the coveted Car Dealer Awards ... Having been there a few times and come back with an Award or two has been an amazing feeling , just thinking back brings a massive smile on my face and to meet so many other dealers, colleagues and friends .. this has to be 'THE EVENT OF THE YEAR ' .., For those who are thinking about or not thought about entering , Why not? Shout out about your business and WHY you should win .. deadline is looming , 31st October is the final day to get your entry in .. Details here to enter. https://www.surveymonkey.co.uk/r/UsedCarAwards2016 Good Luck to everyone Umesh
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No ..Section [7] Tax Class : Just write in there what is it's been changed to i.e. Diesel Car/ Petrol car etc #Simples
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will come back disabled , as no facility to change taxation on line - just post it off with 'taxation change' !
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Don't need a V62 , Just fill in the V5 in customers name - change taxation -Post office will keep V5-Issue new to new owner. It is a pain hopefully they will change this soon !
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Hopefully James will be on the ball and making changes as I type this ... !
