BHM

At least it showed VW understood the mind of their buyers.

When the emissions-based road tax came in some cars had very high tax compared to similar cars. One such ‘beast’ was a Meriva with an older engine. Punters used to look at the tax discs to see the tax so in the end I employed the Tippex & black Biro - sold to the next punter who, as he handed over the shilling, commented “It’s cheap to tax this car”! “Sorry pal, I’ve no idea, the tax came free with the car so is your responsibility”.

They won’t give away the steam from their shit. I had a delivery from them & they employed a Movex driven service (personally I wouldn’t recommend Movex & I certainly would never opt for a driven service). Anyhow the car gets damaged (I know accidents happen so that’s not my complaint) so I refuse it. Days later I’m still waiting for my refund & the auction house had the cheek to tell me I’ll get it when the car’s back at their yard. The fact the car has never actually left their possession as they employed Movex is beyond the management’s comprehension.

Years ago two customers came to view a car although only the husband got out of their p/x. We did the test drive etc. and I said I wanted a quick look at their Vectra p/x. I thought it a little strange as the missus never got out of the car but when I opened the door I could see she was heavily pregnant so thought nowt about it but decided to abandon the cursory 200yd test drive. Anyhow deal done with husband’s assurance the car was perfect. When I got in the Vectra to move it the passenger side had inches of water in it - the usual blocked scuttle panel requiring the usual interior strip-out & drying out. Cheap repair but a pain. Funnily enough I had similar with a Saab 9-3 from a Dealer Auction vendor. As I drove away & rounded the first corner I heard a sploshing sound & water splash over the passenger floor mat - they’d floated a dry mat on top of the water to get the car away! How kind of them

I want my arse wiping. Anyone care to do it for me?

An old wives tale. It’s the same diesel with a touch of red dye added. I can categorically assure you from many years of use that it does nowt to fuel pumps.

I think there’s a distinct difference between a claim for repairs and a simple claim for a refund. Let me assure you, anyone who’s been to court over a car will tell you the judge won’t entertain any nonsense about expecting members of the public to have the money to store a faulty car for months, use hired transport and/or generally put a hold on with their lives over a few grands worth of claim. In the case of a claim for repairs the judge will not give a hoot whether or not the claimant still owns the car. I would assume it’ll be the opposite in the case of a claim for a refund. Overall for the average law abiding small motor retailer I’d say consider saving on professional legal advice fees & the once or twice you’ll be taken to court take your chances. Even if you lose you’ll be well in the black. As when AD helpfully directed us to the CAG website, a contributor on there said he wouldn’t even give them the time of day in a dispute with a motor retailer. I thought this was sensible advice amongst the sea of misinformation.

Is anything different to recent times? Half decent (I don’t deal in fully decent) stock at a premium but plenty of shit available which is swept up eagerly by all & sundry at the block doubtlessly cobbled together for unsuspecting punters. I must say though, I am surprised at just how much shit the trade will buy - especially around the Leeds area.

Next time I take an Accent in p/x I’ll run it down to them for a swift check over.

Repeat!

I imagine that’ll only work if the claimant claimed for a full refund due to wanting to the reject due a major fault(s). If the claim is for repairs/rectification (irrespective of the monetary amount, even if they exceed the purchase price) I don’t imagine any request for the car would be entertained. Indeed in these cases the car may of been sold in the time between instigation of proceedings & court hearing.

I’d PHONE (notice the capitals - stop making a twat of yourself dancing to his tune) him to “Fuck off, you’re a Bullshitter, do your best” and see what occurs. My guess at this stage is sweet f.a. HERE’S YET ANOTHER LESSON TO ANY BELLENDS ON WHY NOT TO EXECUTE BUSINESS BY TEXT MESSAGE. PS welcome to the forum, it’s nice to see your first post is asking for free advice.

If it’s big money it’s worth fixing.

Numerous times but at the time you’re pissing into the wind trying to talk sense into them. They often come crawling back 6-12 months later.

When I posted earlier I didn’t realise you’d attended to some of those things. Tbh you did more or less what I would of done. I’m amazed at the judge’s postponement & instruction to the claimant. I’ve never heard anything like it & feel it’s in your favour. Hopefully your customer now can’t be arsed.

Some of the initial complaints were clearly the usual bollocks dreamt up by the main dealer however, equally clear is that the suspension bushes are fucked & Ray Charles would of failed them. 99.9% don’t/won’t go to court. However this has, now I'm no soft touch but if I’d of been in possession of those photos and I thought this was really heading before the judge I’d of put this to bed. Too late now but firm handling of the case and the customer, sorting anything you thought was your problem & explaining the remaining items in writing to the customer would, very probably, have bottomed this out.

You can’t deal with twats like this

You are absolutely correct. Only the desperate & skint entertain the likes of that arsehole.

FFS, has this fucker joined just to post up this poxy link?

Who’s this c***?

I’d assumed this topic was a piss take.

I find the best way is to put a sign up outside reading “We buy cars, free anal with every car bought”.

Tbh you’re half right. I’ve some of the usual family hatchback dross that, when it eventually sells, will end up netting me a few hundred quid & is barely worth the perceived risk - it’s more a case of selling it ‘straight’ to a sensible customer. However some of the lumpier miley 4x4 stock at that age, in the £5-6K range, nets £2Kish so is well worth it in my opinion. It’s just a shame the VAT man rapes you on the inevitable bank transfer but that’s why Bernie Ecclestone got out of this game years ago.

Tbh recently I’ve done better (selling more & easier) with the handful of £4K-5K cars that I stock rather than the £1500-2000 range. Punters on the 1500-2000 cars seem to want the earth & don’t mention the ‘scrap’ spares etc. market! Those punters on the sub £500 cars haven’t got a ha’penny to scratch their arses. The penniless want warranties, guarantees, assurances etc. so unless you can be arsed to Facefuck/Scumtree the heaps of shit & meet them in Tesco’s car park to do the deal You might as well scrap them. PS - a man on a £5K Volvo wanted to part ex his old Corsa. Silver, battered, wheeltrims, 2008, 150,000 miles, 1.3 diesel (I didn’t think they’d do that sort of miles). I offered him £100 but he declined so I gave him the £100 discount NOT to part exchange it. Apparently he’s going to get it freshly serviced for the next owner (I kid you not) as he’s confident it’s worth decent money. I didn’t have the heart to tell him the truth but he’ll soon find out once it’s advertised.