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Content Count
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Everything posted by David Horgan
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What repairs/servicing won't you tackle?
David Horgan replied to Mikey360's topic in General Dealer Chat
This is a good one , Dent man came yesterday telling us he had spent the weekend in YORK celebrating his sons uni exam pass . Heavy drinking he said , " i turned round to hug my son and say well done , we went back to the hotel and it wasn't till then he found out it wasn't his son The mans not here for long -
I think that's how car guru works Mark , all connected to the search process they use in my opinion , area by area , we have the same result , nothing nothing then 5 all at once and back to nothing again ,
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What repairs/servicing won't you tackle?
David Horgan replied to Mikey360's topic in General Dealer Chat
Were lucky then . We only outsource the dent man ,any day except Mon and Friday Mon hes getting over being drunk , Friday he's to excited about being drunk . Tue/Thursday hes very good . Everything else is in house from pumping tyres up to gearbox rebuilds . Nothing challenges my lad at all , its freaky easy when you see him work . He's just done my XRF timing chains & tensioners and water pump WOW pure genius to watch , TT belts one and half . -
Is it sold though ? Hope so
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Might only have 15 cars on sale today , but i cant keep up with the stock more than half my sales don't hit the web site mind , I do have two sites as well . eg 6 deals today 4 on finance , one 24/7 finance to which i said NO , the customer then went and found me and the car online , I saved him £32 a month with Moto Novo and took a chunk on commission £32 x 60 months is £1,920 i saved him , He hates 24/7 more than me now . My conclusion is if we all pulled out of these leaches that want OUR and your Cars they wouldn't have a business would they and we and you would have heavier wallets . I must say to them 15 times a month NO and I always sell the cars very soon afterwards , usually on a finance quote too . I average 40 -45 cars a month if 10 went to 24/7 i would lose £2,500 a month commissions on average if i only sold half of the 10 on finance , 12 months of that and its 30 k , if i said yes and paid 24/7 their £180 + vat i would be £900 a month worse off for the same 5 cars 900 x 12 = £10,800 DOWN instead of £30,000 UP and remember thats only 5 cars not the 10 or even 15 i say no too . NO is my answer to 24/7 and always will be till they realise we want commission from the sale , simples Rory is right too , Thanks Rory , I ain't been smacked with the daft brush YET BUT we all ,do make different choices and do things different , of that i fully agree . NO offence Tadams by the way , I'm just very old school . Nothing offends me so long as I'm earning money to the max .
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Never give us commission even after me asking why not , I spend my life converting customers to our finance firms . Probably annoys them somewhat but its my car i'm selling so i sell it how i like to who i like when i like . When they try and charge me its a dead deal for them as far as I'm concerned . Had some scarce types of low mileage stock and Zuto /24'7 have tried to deal their customers into them . Think I'm letting them sell them to their customers they have another think coming , Close , Blue and Moto Novo cars and nothing else , Zuto do squirm when i say no haha
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If your not in the VAT club its not worth bothering is it ?, Not many deals in a year to stay under the threshold of VAT . Not that i agree with 20% , it should be 5% in my mind , and every one should be made to join . Rant over
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ZUTO and 24/7 wont pay you commission , you need to find a good broker that does pay you a commission cheque at month end . Close and Moto Novo will deal with you when you get bigger , but a broker looks your best route Mallard , Euro Drive , Connected Car Finance , are a few brokers . but ring round them all .
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Not a good thing to happen , Better happening to you than the customer though , least you can fix it , test it and sell it knowing it works .
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MORE UNITS 4 LESS PROFIT THE WAY FORWARDS ?
David Horgan replied to Holmfirth Cars's topic in General Dealer Chat
I love this sort when they turn up with a shagged px , -
MORE UNITS 4 LESS PROFIT THE WAY FORWARDS ?
David Horgan replied to Holmfirth Cars's topic in General Dealer Chat
And i tell you now he will take it home , subject to anything he wants to look at or say , Never had one refuse yet and he wont be the first to walk away without his car , I'm a lot fussier than he is and I haven't met him yet , Tell you Thursday when 12 k spills out of the card terminal . My world a deposit is a sold item , its not refundable either on distance selling because hes coming to see us and I'm open the public . man enough to offer a deposit and expect its here when you want to come 5 days later , then its not refundable sir , they know that too no secret . No deposit i don't save it "period " But don't expect the service of taking it off sale and keeping safe for you without your side of the bargain sir . But i do know what they are looking for before they arrive and their expectations are always exceeded . Why no one leaves without their new car . There are many many many skills to this game that i would not post , its a life lesson , One is dont do owt for nowt unless its for thee sen . Or in English Make sure you take a profit that is proportional to the sale . -
MORE UNITS 4 LESS PROFIT THE WAY FORWARDS ?
David Horgan replied to Holmfirth Cars's topic in General Dealer Chat
Well I'm certainly NOT moving towards the low profit model . Not being a silly busy fool , never done that in all the yrs I've been working for my self . Not selling cars has more to do with , location , quality of product , being in the price loop not below it , keeping up with what sells as each new generation come on board . Even where you advertise what model of car , all makes a difference between they ring me and not you . Its a changing type of job as new methods of selling and new generations come on board to buy cars . I've just sold a car to a customer 200 miles away and he liked my pictures , that was his criteria on looking for a car . " don't ask me either " Left me £500 bank transfer deposit and collecting Thursday , its priced above the others too -
To start out as a doorstep trader ?
David Horgan replied to RIVERSIDE AUTOS's topic in General Dealer Chat
A good rule is don't buy from auction unless you have your OWN workshop and can spin the spanners YOURSELF . Out sourcing mechanic work can be and is VERY expensive hobby . Doesn't look much per job till you reckon 50 water pumps , 50 brake discs , 20 gear linkages , 30 clutches and the list goes on Same with Valet work do it yourself , Doesn't look much till you x 60 x £50 = 3k at year end This 3k and more will be needed for next year because stock Goes UP in price year on year , what you pay 2k this year will cost £2,300 next year if your lucky so again £300 x 60 cars and the following year you need an extra investment of £18,000 to stand still . Lots of people forget this equation and go backwards , its why we NEED Profit above wages . Business rule ;; Don't take all your profits out thinking your doing well But good luck with the venture , stick at it and its fun , takes a while to get the stock and the funds to make it work well but its fun getting there and great fun when your cooking on gas later , Spend wisely , Earn profits , Profit is not a dirty word . -
For those worried about electric cars....
David Horgan replied to Grantlfc81's topic in General Dealer Chat
And manufacturers have another reason to act. They could face fines if their new cars aren't green enough once European Union regulations kick-in in 2021. Much has been said of the government's target of no new diesels and petrols by 2040. But a more interesting question is: when will the tipping-point for electric sales arrive in Britain? Experts inside and outside of government talk about 2025. Facing Fines if they aren't green enough because EU regs kick in 2021 , how the F###k should that affect the UK . Wait till the public find out what a battery costs , and IF the Electric revolution does move forward as they all hope, the old battery cars are going to be worth lots less than they thought . Imagine the inane conversations we will get " whats the charging time on this one then ?" How many miles left in this car ?" has it got a new battery " I'll do the deal if you change the battery " What sort of battery has it got on " see it coming cant you . -
98 406 OMG wasn't worth a grand when it was new . With 200,000 on clock I'd tell him it will cost him £50 to leave it here as scrap has gone down in value
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Wow that's a difficult customer , stumps and a manual car to test drive , if hes seen 20 pictures and a video he must of been a blind driver too , cant see, cant reach the gears or steering wheel and its over his budget as well
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For those worried about electric cars....
David Horgan replied to Grantlfc81's topic in General Dealer Chat
Cant out do our Hyabusa supercharged super bike , leaves a Tesla covered in stone chips Has it with the drive for about 10 yards the its bye bye when the power hits the rubber . XFR Jag does the same it is 600 bhp mind , 10 yards and were off past the Teslas thingy never to been seen again . We were just running the bike against the Jag when Tesla boy turns up , they are quick though but three runs and he had to go home at 30 mph to conserve power , know that cos we passed him on way home in a DIESEL Van Best thing would be a fork lift and a skip when run out , -
94 old , not a bad life surrounded by what he loved doing . Wont be any more of these people coming up will there , when we have different shapes with all the same washing machine engines in them RIP fella
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Seen this before where they ask you for a few details eg; despatch code , reg details , then v5 ref number , that point they can get a log book loan against your car . You wont know till you HPI / experian check it or a customer does the same ,
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Thats the one , he folded in the end , No discount , no delivery , came on the train , saw and bought it , No Parkers guide talk , found out it was his mate who was doing the talking . i was lucky too as the other customer i told him had bought failed the finance , lucky lucky
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Thats the 4th gone to Scotland in last 3 months , The Inverness guy started out ripping me to pieces with Parkers price guide and wanting delivery , But then realised he was way off target and decided to come down , took it back with him , He learned the hard way that Parkers were not the way to go . Funny old job , You will have no worries selling to people from a distance if its the car they want
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8 sold last week , Wales 100miles , Somerset 120 miles Inverness 426 miles , Kent 220miles Notts 25 miles , Peterborough 100 miles . two more were local 1 mile and 4 miles
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People buy with their eyes . Imagine driving into a scruffy area yourself , its sets the scene doesn't it BUT it does depend on the perception of scruffy too , and the price difference , plus what your selling , how long the lease is , your expectations of how many sales and profits you need or want . 5k to 12k and above, in my opinion the better site will pay off in that price region . Look at potential passing trade too , its a cash cow when they start to know where you are situated . just me thinking out loud
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My God we will be refunding people for loose valve caps next . Cruise is broke , Just mend the bloody thing , Not difficult is it , happy customer then , all this stuff about how its described and was it this that and the other in the sales advert and whats on invoices is piffle . Cars are not perfect , they break , Fix the problem asap and jobs done , OMG mr customer , how unfortunate , don't worry we know how to put that right , remember 99% of the whole private population of car users and 40% of traders think its complicated , just assure them its easy and they are going to get it fixed .
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First trip to auction & a few other questions.
David Horgan replied to Bagheera's topic in General Dealer Chat
If You go to auction and cant fix cars professionally don't buy em Simple .