It's me

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Everything posted by It's me

  1. yes split the keys its so so easy to be busy and customers always seem to slip these in their pockets after a perusal if youve given them the keys,keep them in a safe like i do and its an extra carrot to dangle them in the conversation that you do indeed have another set as you close the sale with regards the internet scam its one of the reasons i would never sell a car on auction,i use buy it now if its a trade p/x i dont want to bring up to spec
  2. yes never take a car out unles pdi.d this is why i never drive cars back from the auction anymore as ive had some real scary things done to cars prior to them being entered at auction from all sources anyway why let the customer hear the rattle before you do i always equate it to a record from the 1970,s ie first impressions are lasting impressions,99% of customers cannot get a vista of a fully prepped ready to go car so if its not ready for retail dont offer it,it just confuses the poor loves
  3. i get customers to countersign both pdi and invoice to confirm everyone is happy at pos everything in writing is the way to a contented life ive found and never have a wedding with it oh and i hate an advisory for 3mm on tyres
  4. work out how much use it will get over a set period say next 5 years to decide if new is the way especially if not doing lots of distance work mines parked up more than its used so old but well maintained is the way i like it be aware vosa have more powers than the police and certainly round my way they do more car transporter weight checks than anything else these days and are particularly against a trailer being pulled behind if tach rules not adhered to i wouldnt buy a ransid
  5. i wouldnt do it for 2 reasons 1 your insurer might argue that car was not business or private use seeing as not registered in your name if a claim was made 2 the office junior at dvla will tell you anything so they get you off the phone 3 ok first line a lie,dvla are hopeles at tax and send me refunds like confetti but i wont cash them because tomorrow they want them back,youve all been warned 4 KISS is the answer
  6. thanks Wheelerdealer appreciated,i couldnt find it so lets keep it to ourselves
  7. When i first started in the motor trade there were only 2 companies i could find that did trade insurance,one of them was norwich union and before they would quote me they wanted proof i had done motortrading, so it was a catch 22,i eventually persuaded them to take me on at terms of about£2000 a year i remember this as it was a direct debit and it was a lot of money then as now,then i had the grief of trying to get the local trade plate monster giver to tick his boxes to give me a set,boy was all this hard,what im trying to say is we all had to start somewhere so even though im not a kerbside trader too many rules could stifle new blood and anyway if people would prefer to buy from a laybye then let them get on with it because we all know it will end in tears
  8. you can still check mot via the tax online site for p/x etc cars prior to doing the deal ive no idea when the history check will be back online but i spent an hour trying to get through to vosa bristol monday morning and the system either kept kicking me out or once i got through i got kicked of the system again,im not sure if anyone is aware but vosa ok dvsa haven't been taking staff on for a few years now and if you go into their facebook page (or matters of testing) they are now desperate for qualified testers, but be aware before you apply their new contract of employment allows them to use you in any hour in the 24 hour clock i would advise that once the system comes back online you do a history check and keep a record before log book goes to swansea, this way if you ever need this information in a small claims court you would have it at your disposal and not be dependent on the claimant furnishing it
  9. managed to read most of it and basically nothing changes,watchdog is on again from tonight and they must be one of the most car dealing hating tv programmes going,thankfully the pretty one has now left
  10. talking scrap im glad i got rid of all mine as i havent seen a darling itinerant for weeks who wants to buy my pussie cats too
  11. i thought all those hippy ideas went back to fransansiscoo on another note car craft were considering planting a tree for every car sold but unfortunately they went bust
  12. just seem to be getting previous customers lately with no fresh blood
  13. I Ive just had a really good thought,one of my bugbears is dealers who buy cars from wherever, throw a bucket of water over it, stick a for sale sign in it and let the customers come back with the faults after sale, This legislation should really stop these people who are everywhere and to me this is more important than kerbside traders selling cars because i have no time for their customers anyway who think they are beating us,however a customer cannot distinguish between a flashy sales pitch and a bomb type site when it comes to buying cars,ive always said if repairs cannot be made in house, then really customers shouldn't be purchasing from these places unless the seller can tell the prospective purchaser where his cars go for repairs because lets be honest a lot of smaller traders would have dave up his council flat fix it with his range of hammers otherwise and to take it one step further unless you are a large chrome palace then selling or giving away 3rd party warranties is really a get out for the seller,this new legislation rally does bring a more level playing field. Ive been updating my appraisal sheets this last few weeks and trying to cover every base ,i realise i cant but now get the customers to sign off the appraisal before i let them make a purchase as a classic example for rejection with no appraisal is a seized rear wiper missed at pos and customer says they needed one,silly but a good reason for rejection with a signed written report from your competitor because there wasnt even a half decent bit of rubber in the blade thus proving fault was present at pos A lot of businesses are going to shut over this new rejection in 30 days because lets be honest cash flow is king and we dont all have enough of it Has everybody listened to the links that umesh highlighted in the podcasts with lawgistics? They really should be bedtime reading for all of us,thanks again umesh
  14. the customer is saying he doesn't trust you,for me that's it ,i wouldn't want the sale
  15. weathers great just come back ignore sky news have a good one my rant? the french were worse than the germans for pushing to the front in the hotel breakfast queue was it an emissions problem?
  16. ive worked from home,bad purchases get in the way and you can end up playing butterflies moving cars round,worse thing is customers certainly do turn up when they want my record was selling a car at about 11.30 pm on a friday night to a bloke,this was all 25 years ago i would never go back to selling other than one car at a time at home in retirement to help pay for new walking sticks remember customers will turn up as Phil H says on a sunday whilst you are in your undercrackers rodgering the wife good luck and lets hope you have a strong marriage
  17. confirm your mobile phone works where you intend doing business from,18 months ago orange turned the volume down on their gigglewatt thingy so i had to go to oh my 2
  18. problem is how much do they get for each vehicle,i know a trader who rang another trader up as he was selling a van for them on his pitch and he was negotiating the price down,turns out he was lying and he now walks with a limp
  19. my insurance stipulates clean licence over 25 and accompanied im sure ive said this before but will repeat it an ex trader over the road from me flipped a punter the keys and off he toddled returned 20 minutes later flipped the keys back cheers mate, will think about it, in the fullness of time a nip appeared and trader had to swallow it as he know not who the driver weret ive kicked a customer out of the car in my time for bad driving,i don't go to work to be murdered by a moron who thinks driving on my insurance my petrol and my baby gives him a licence to kill finally what checks do you do to confirm driver indeed does have a licence ? me i rarely give test drives but if i do its usually me driving or if they seem sensible and have appropiate documents i might let them have a go and remember trade plates fully covering in trade cars one final thing from october 1st no sales without a drive with customer at my side so as mentioned on this good site customers cant come back moaning if i showed them the little bit of whine in first gear and they wants all their monies back in the 1st month and im being used as free car hire
  20. lawgistics are dedicated to our job fsb is for anyone and to be honest is not best suited to motor trade in my opinion visit lawgistics website for full and good info i do NOT work for them by the way but if they are reading i like my malt
  21. hi welcome to themadhouse be careful with any leases that need signing and remember most are 3 years and rolling consider going limited (take professional advice) willingness to work 25 hours a day experiance tow rope thick skin be prepared to be obstracised as a second hand car dealer by friends and family but find lots of new mates down the pub an enjoyment to do the job consider joining lawgistics rather than federation of small business
  22. got to be a Peugeot if its kicked its injectors out this could have happened by the delivery driver or more likely bodged up to p/x and dealer not even aware speaking to them costs nothing and i would have been on the phone as soon as problem found even if you get no joy its a lesson for all involved albeit your pocket getting the hammering,this job is always about us getting it from both ends innit
  23. you have to cost the transport arrangements into your buying and selling, its a fixed cost so give your transporter driver a contract and arrange a price per car,this way he knows his earnings and hes got steady work,get them on a transporter and you lose the personal touch when the cars come damaged in transit as they will personally why not just buy a car transporter yourself and 15 miles is easy to cover plus you can bring one back from the sales on the night usually if you wait round long enough so thats one done at no cost
  24. the way to handle this is as follows in my opinion assess the car and work out all avenues ie fix car auction trade on ebay scrap once all costings have been tallied for each and every action can you decide the best course however if you are going to sell into ebay and say its a trade to trade sale then they have to be trade,no ifs no buts turn the sale down rather than take money thats going to come back and kick you ,dont take a trade in and to be fair why not just put it in at a fixed price anyway that you are happy with,this way proper traders can do their sums and work out if its worth buying rather than having itinerants sat round their computers on a sunday night chewing on their maccy dees and having the last bid the last 2 cars ive just sold went this way to proper bona fida traders that did their sums and knew there was still meat on the bone for them,ebays a great tool but it does bring out the scum