BHM
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Everything posted by BHM
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Customer reporting problems outside warranty?
BHM replied to Christian's topic in General Dealer Chat
Assuming he doesn't know you had the head gasket changed then he'd be getting well & truly sacked off here. 3 months on a 9 year old Astra & he thinks he's coming back - no chance. However if you advised him of your (pisspoor) repair then it's fair to say he has a point. However (again) how many people follow it through to the courts?? Finally, why are you offering warranties on cheap 9 year old cars? I've not offered a warranty in over 5 years & on the few occasions I've been asked about them I say "no but your statutory rights aren't affected". When I started trading it took me a year or two to realise punters took a warranty if it was free but they didn't want to pay for it. You giving warranties on old bangers is asking for comebacks (I'll await the comments from those perpetuating the myth that you have to warrant cars). -
I think I'll leave the write-offs for others, as I've always done. They've never seemed worth the hassle to me when there are enough straight cars out there. The only time I've sold plonkers is when I've had a couple as p/xs and God Give Me Strength!!! The number of stupid questions by fussy bastards wanting something for nowt was incredible. I suspect the main market for them is Gumtree, Facebook etc. - UNDECLARED!!
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Customer reporting problems outside warranty?
BHM replied to Christian's topic in General Dealer Chat
Christian doesn't seem very forthcoming with his information.......... It could be an old knacker sold for for £200 or it could be a £200000's worth of Ferrari. -
Too bloody right they would. Hall bidders get run up by the internet & vice versa. On watching the Simulcast you can see what's going on when the auctioneer is saying one thing & the bid section is two or three bids ahead of him
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Well said, although I think it was said about 'opinions' rather than reviews. It's for that very reason I couldn't give a stuff about reviews & haven't bothered looking for a couple of years. P.S. sorry if this view offends those of you who have convinced yourselves that life is to be lived via social media, run your business with one eye on internet reviews and have convinced yourselves to dance to the tune of arsehole keyboard warriors, although I do sympathetise with those who's business deals with that demographic.
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Absolutely true, personally if I could get enough DECENT p/x bangers I'd 'specialise' (ahem!) in them. The scrappers just want moving on to the spares-or-repair crowd but on stuff half decent it's so easy to double- or treble-up on them. If you've no overheads you can make a good living selling shite, as long as it's good shite that's clean & recently MOTed.
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I've had a reasonable month financially (I think I've flukes it) but it has been quiet & this week has been even worse. Courtesy of DA I was at Stoke this week & the compound was barely half-full of p/xs and today I was at a local dealer collecting another gem. The 4 or 5 salesmen were all sat around doing sweet f.a., only 3 leads on the board and not a punter in sight - although it still took them 45 minutes to find the keys & dig it out of the compound.
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In answer to the questions why I don't need to know the MOT station it's because I buy very little locally but even when I do I would not reject a car simply because I don't like the MOT station. I sell cheapies but I get the majority of my stock reMOTed anyway. I'd of thought all of the big dealers on here do the same - surely you're not just knocking out motors with an MOT of unknown quality?
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If you speak straight to people you don't get comebacks. The punter who wants comeback will be put off the moment you say "it's cash, no receipt, go & don't come back thinking there's a warranty because there isn't". When I say straight talk I mean STRAIGHT TALK. There must be absolutely no fucking about at this end of the market otherwise you will get comebacks. Obviously if you're retailing £30,000 German wet dream machines from a big glass showroom this approach is possibly not good for you. The punter on a 3yr old M5 might be somewhat put off to hear you telling a punter on a £300 Focus that "It comes with a lamppost warranty, now either get your wallet out or go cos I'm not fucking about over a £300 banger. Take it or leave it"
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Ebay. A brutal advert - total honestly, and quite rudely written i.e. No champagne taste, lemonade money idiots + £xxx does NOT buy a new car, if you want a new car go to your local dealer but you'll need 20 times more than this. It works a treat, you ignore all texts, most emails, weed out any arseholes or other undesirables on the phone and tell the viewing punter straight. If your sales technique is as abrupt as your advert you'll be fine but if you've not got the stomach for it or you're an automatic bullshitter promising the earth then you'll have bother Tbh buyers of a few hundred quid banger are no different to buyers of more expensive cars. You need to scare away the dickheads (most are just hard-up punters being overly optimistic) with a rough advert & rough talk and get left with a punter who understands shit money buys shit cars. There are plenty out there who expect & accept they will need to do a few jobs to a car at shit money.
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You'll get raped at the block for your cars. The majority of traders rightly steer clear of "part exchange direct" cars & your cars certainly won't get prime position in the running order. For fees contact your local auction house(es).
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Dear all, I've a new way of making money quickly & easily. I believe some people may refer to this as a "get rich quick scheme". After discussing this over a spliff & a few cans of Stella with my mates one night, I then spent a morning of my time researching car retailing and realised that I am able to REVOLUTIONISE the industry and, best of all, do it on the cheap! I want zero financial risk. I want to make zero financial investment. I want zero obligation to the purchaser. I have little/no experience but anticipate I can introduce myself to various main dealers and take their trade-in stock on a sale-or-return basis. I think I can source, advertise, test drive & sell or return vehicles simply sat on my arse looking at a computer. I believe I can sell anything within record times. I believe I am capable of handling 100's of cars. I believe I am capable of handing 100's of customers. Thankfully as I will not be responsible for any preparation or obligations under CRA2015 this frees up more of my time to deal with more & more customers. Yippee! FOR CHRIST'S SAKE!! IT'S EVERY OTHER DAY ANOTHER FRUITCAKE SCHEME APPEARS. Is it just me that finds this ill thought out drivel depressing?
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Hi, haven't you answered yourself in your third paragraph?
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GROAN!
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Haha, I bet you still took his money & waved him off.
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Bloody hell D&M that's some tale. What sort of person asks for a quick test drive just because they've seen it in a car park? He's that serious he can't be arsed to visit you, another penniless dreamer.
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I really dont understand who buy from auctions and why?
BHM replied to Roberto82's topic in General Dealer Chat
If the auction houses are so desperate that they're signing up to a contract like that then they're heading for the knackers yard. I, for one, have no sympathy for car auctioneers. They rape their buyers with their fees, they offer fuck all service to the same buyers and they have twisted the industry so that large vendors are paying next to nowt because they always expect to get blood out of us lads. They only have themselves to blame for any hardship. The sooner more of it ends up online, with sensible fees, the better. -
Bluster & bullshit. Allegedly a large team working on errr..what? No car, no prototype, no factory. I suspect this electric vehicle will be closer in concept to Sinclair's C5 rather than Citroen's C5.
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There are a few cars selling on the internet at more than I'd sell them for. There must be some in the trade stood with some expensive looking cars.
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I really dont understand who buy from auctions and why?
BHM replied to Roberto82's topic in General Dealer Chat
Hahaha. Some of them private punters must get a right old surprise when they drive their new pride & joy out of the gates. From what I've seen half of them don't realise the auction adds their fees - one old boy recently was whining like a knackered diff on a Vauxhall Carlton about his £300 fees on a £600 car. -
Yes a bulletproof old lump but God, were they thirsty in a Galaxy with an auto box hanging off the end of them! It's the only car I've ever had a call back from the customer complaining about fuel consumption. He thought it was faulty & that I'd ripped him off.
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You need thick skin in this game. There's plenty whinging on here about my attitude but they are other people's views to which they are entitled, I may strongly disagree with them but I'm not offended & it washes over me. The moral of this tale is if there is the slightest chance you won't like the answer then don't ask the question in the first place.