Rory RSC

Digitalise and really push delivery and contactless handover that a lot of nervy customers will benefit from Push facetime / skype viewings etc Push Video and remote sales and finance Continue to push positive social media, handovers, happy people not much doom and gloom.

Ive always liked your social media channels and how you get things done Ling. You have made your dislike of main dealers and car salesmen clear on many previous occasions though. After all this I hope not one car dealer supplies your business in the future Ling. They have all paid into the scheme, paid tax etc on total pay not just basic. Maybe the entire industry needs reform but come off it I don't think the salesman with a family should be hugely financially disadvantaged moreso than any other PAYE worker due to whats essentially a technicality.

Lets see how forthcoming it actually is from the government and ensure its not hot air. The business loans are going to be horrendously difficult to get least of all for a 'car dealer'.

They did that due to getting a barrage of shit from more responsible car dealers from the facebook car dealer page.

People need assistance by the end of April not June. This really isn’t right.

They were the first to show their hand and went at 50% before anyone else did anything and before full lockdown. I think it was a fair gesture at the time but yeah perhaps they will just change things now everyone else has gone fully free.

If in theory you had a locked unit and could allow a customer to turn up and be a completely safe distance and have the car paid in full and they gained their own access it would be safe. If I went into work today, loaded the recovery truck with a sanitised car, delivered it and posted the key and never so much as set eyes on a customer I haven't put me, them or anyone else into danger. JD Sports are still going, online clothing shops are still going it might be a car but its not far off the same scenario. Personally I won't be doing anything until such times as someone actually wants to buy and not having the money will fold me then I will do what I need to do to protect my business. For the time being any deals paid in full can wait or deposits can hold cars til this is blown over. Ive never wanted the nation to toe the line more than now and just have this situation over and done with. If a key worker needed a car I would be quite happy to make the relevant safe arrangements.

I imagine lots of people are going to become vigilantes to those out and about.

Looks like nearly all dealers are actually closed and playing the game. A few went in to tie up loose ends secure stock. some of the biggest players in the game including a huge auction house tried to continue business as usual.

As much as it will have an impact on business it’s the right thing to do. In the prime ministers speech last night he should have said UK I am dissapointed in you. Stay the fuck inside.

Exactly its all uncertain.

Even more reason to have good pics, videos and sell with delivery options to avoid corona virus right? Take the travel out of it for customers and keep them out your office. Win win.

Whats happens there stays there right?

Some people work harder than others and are always busy, some people do half a job and put in little effort and wonder why they are always quiet, and some people just talk utter bollocks

Do you know how to limit screamers? Sell decent cars, prep everything as best as you possibly can and know your rights and the customers rights and the law around selling cars better than anyone. Treat people fairly, do the job properly and you can't go wrong but its hard graft.

@Lambchop 'failed car washer here'. Bought and sold a few got sick of having a completely weather dependent business and the headache of staff plus the constant influx of easter european / asian washes using the cheapest products in a race to the bottom. Gradually took over the pitch with clean, well presented cars gave the valeters something to do on the wet days. If the car wash was busy the customers cars took priority. Honestly never looked back. 'Failing' was the best thing I ever did. Grew it as much as I could organically re investing all the time not touching a penny of car sales profit, opened a workshop on a neighbouring unit employed a tech for our own cars,. Did the cars right, when the time was right and the foundations secure borrowed some funding to stock up the space I had available. Its gone very well so far. Best thing I ever did and kept me out of a lot of trouble. 9875631-Nil

I think its why leasing is so popular on new stuff. Turns up at your door job done, hand it back at the end repeat process.

The investors just need one of the big ideas to go huge and it all pays off. Its insane to me but what do I know.

How many cars does the whole of Arnold Clark sell in a year? Is it about 300k / 350k cars I have seen quoted? This makes this even more laughable. Ive said already if a few of the big supermarkets set up delivery offering both digital / traditional routes of purchase they will destroy Cazoo.

I see what you did there

Good point. A car stood around for months, popped on a truck then delivered to customer and unloaded must be awful. Need a run round the block to clear of the discs, double check balancing / tracking all ok etc don’t they. 217k in a year absolutely no chance. Will they sell cars, yes will it be a huge number not really.

So if its unsafe and MG won't have a fix they can take it off the road loan a vehicle until it is fixed right? If not they can pay out market value. BMW / EGR Recalls some on back order for months gave customers loan cars due the fact the cars were unsafe. They can't just say there you go use the car with no ABS. Fight the customers corner, intervene and push towards the manufacturer for a result. Also try a different franchise / MG garage see whether they are any more helpful.

I'd be assisting in their camp whilst pointing them firmly in the direction of the main dealer.

Trade 2 Trade Facebook is also great for that sort of thing