umesh
-
Content Count
992 -
Joined
-
Last visited
-
Days Won
66
Everything posted by umesh
-
Patent the idea , we'll put them in every-car customers come back after test drive and sign up ! ! #result #patentPending
-
I ran an Audi A6 1.9 Tdi Avant (1998) up to 278, 000 miles , I used to use it as a loan car as well - none of the customers could belive how well it looked and drove ... sadly was coming to end of its life with the Air con compressor making a noise and front wings just starting to bubble ...still fetched £1000 and on its way to I belive Romania ( that was 2007/8 ish )
-
Strange situation I tripped across couple of days ago and just want to make sure you are not affected ! I check on & off on Autotrader to make sure ALL my cars are advertised and if they look OK etc etc … Spotted couple of days ago only 28 Advertised from 38 … spoke to my account manager who’s currently still checking whats wrong .. resent all the cars back live on dealer portal over night feed all cars OK – Morning feeds somehow deletes some of the stock .. this morning 32 advertised out of 38 …. Issue still not resolved – Technical dept looking into it but as I’ve explained to my account manager – doesn’t help me as cars not being advertised ! So- guys and girls just keep an eye on it , this may just be an isolated case ! Better to check !
-
How do you respond to Autotrader part ex enquiry?
umesh replied to Ocsltd's topic in General Dealer Chat
I do wonder and I've mentioned this on various forums ! I always follow up these leads be it AT , Cargurus , motors etc etc .. but hardly ever, ever do any deals and as for response back - to emails, phone calls, voicemail's -once in a blue moon ! Like you i do wonder why they don't simply call IF they are genuinely interested in buying / dealing on the car car you have?? ' A great mystery' ! If you don't respond to them professionally the I guess you don't stand a chance anyway ! -
Had one quite a few years ago who bought an A6 Avant quattro which I had owned for 2 years and one owner previous to me I had known the car from new, lives 200 miles away from me - Calls me and sends me email telling me gearbox is knackered wants me to pay in full £6k, his mate is an auto gearbox specialist ! I asked about mileage and he was very not forth coming as it was ' only 6 weeks' he'd had the car , i wouldn't agree and told him to take to nearest Audi dealer and I would pay them to check it over, made all excuses it it was an hours drive etc etc - I refused politely to pay until it was confirmed by Audi ! Eventually car goes to Audi - very, very help guy - car had done circa 8000 miles been skiing in the alps , turned out drive shaft issue cost me circa £250 - !! I told him that was a good will gesture as it was out of warranty 3 months /3000 which ever was the sooner !! He must have thought I was a mug £6k of-course a cheque is in the post ! #not
-
Welcome Peter , NW ? - I'm in Stoke on Trent .www.autochange.co.uk Umesh
-
Have to say I'm not a BIG firm , have won a few ' Car Dealer awards '- Always contribute on all the forums ! Proud be a winner as a one man band ! However I won't be able to attend this year ! Good Luck Blakedown - It is a night to remember ! Simply awesome - enjoy and make the most of it ! Hopefully I'll get chance to attend next year ! !
-
All on line - yellow slip , V5 New owner - cherished plates - all getting easier !
-
That time of the month please , A quick survey for Philip Nothatd -CAP-HPI - , Only takes a couple of minutes and no personal details- AND He always shares the very useful data with us. https://www.surveymonkey.co.uk/r/QB9SBYH Thank you everyone! Umesh
-
Difficult , so not always to trust emails / send details in different emails AND to speak to people before sending money just to be sure! I Too have heard of big property transactions where emails have been redirected etc and accounts changed - lots of money gone to wrong place !! Just got to double check and double check !
-
Nothing they could do ! Really . very simple ban the dealer for dishonest advertising that is affecting their business and reputation ! sounds like they are happy to take the money...!
-
Car Values ! That old chestnut ! We all use various guides to value car s/ buy car s/sell cars ..but everyday its gets more and more challenging on not only what to buy m what to pay and then what to retail it for to make a workable margin. Find myself today question WHO is is really giving a TRUE VALUE of a car. Golf TDI BMT Match 5dr - 2015-15 -14000 miles VALUES AS Follows GG Trade £11970 Retail £13510 CAP Clean £12000 Retail £13695 Autotrader Retail £13759 In reality they are all very similar , a lot closer than many other cars I've checked On AT Prices start at £12395 / Loads at £12500 12/14000 miles - one owner On motors prices from £11999 with 17000 miles - One owner The low prices are mainly from car supermarkets / bid group - so does this mean they dictate what the retail market is ? I'm told auction prices are fetching cap clean + , don't forget the commission , transport etc etc , so how do we the independents compete ? As we all know customers who search these platforms will naturally do the ' price' checks but if they are selling at £1500/2000 less than the 'suggested' market price , surely these customers will travel and buy them ? ( I'm sure they will end up paying more with the bolt on's any way !) I'm sure the manufacturers of some these cars must be getting worried a Golf to depreciate circa 45% ?? ( 21500 new - trade circa 12000) ! Thoughts ?
-
I think it's got to be the 'sheepskin jacket and original glass's guide ' [ Other guides are available ] !! Joking apart its got to be 'closed' account for bonafida dealers only ! On TCD Everyone dealer is checked out to ensure they are who they say they are or else they don't get on on the forum !
-
Bin it and move on !! Some people YOU Simply cannot help.
-
I would explain that although its a lovely car etc etc , however you only sold it as it's such a nice car which had come into Part exchange , normally you do not buy this type of stock in for cash .. but to try and HELP THEM in their situation you'll offer £300/350 - only as a favour ! balls then in their court !
-
Can't believe you let them walk .. .. You should have said , " Give me your number , lets call her " .. Or " Lets take it for a drive and show it to the Mrs " .. Just kidding.. BUT I'm sure some of the ' sales professionals ' would say that how you do it ! It does amaze me how many times men/women go car shopping on their own but can't make decisions ... guess just window shoppers ! OR Too scared to say ' I'm only tyre kicking and wasting your time ' !!
-
ABSOLUTELY ! #Agree the Good guys need to named and Honoured #TrueProfessionals #rare
-
I think name and shame the dealers on here - simple as that , DA Will be reluctant to introduce start / feedback system - I think we have a ' thread on here' ..may be call it " Dealer watch " and on other forums where we ALL Name & Shame dealers who try to stitch us all up !
-
It's that time of the year , the coveted Car Dealer Awards ... Having been there a few times and come back with an Award or two has been an amazing feeling , just thinking back brings a massive smile on my face and to meet so many other dealers, colleagues and friends .. this has to be 'THE EVENT OF THE YEAR ' .., For those who are thinking about or not thought about entering , Why not? Shout out about your business and WHY you should win .. deadline is looming , 31st October is the final day to get your entry in .. Details here to enter. https://www.surveymonkey.co.uk/r/UsedCarAwards2016 Good Luck to everyone Umesh
-
No ..Section [7] Tax Class : Just write in there what is it's been changed to i.e. Diesel Car/ Petrol car etc #Simples
-
will come back disabled , as no facility to change taxation on line - just post it off with 'taxation change' !
-
Don't need a V62 , Just fill in the V5 in customers name - change taxation -Post office will keep V5-Issue new to new owner. It is a pain hopefully they will change this soon !
-
Hopefully James will be on the ball and making changes as I type this ... !
-
No easy solution , to be fair the local Honda dealer helped us out a few months ago 'master key' free of charge removed the locking bolt and we but a new set. The Renault dealer not so friendly ..8 attempts to speak to him /left messages that never got returned ,I Asked the customer to drive to them on spec and see if they could help , he waited am hour ..they removed the lockers charged £20 ! I put on my invoices where the locking wheel bolt is in the car and show them at hand over point .. also reconfirming that its there, Do NOT Take it out of the car and keep it safe, leave it safe in the car its unique to their car. ....
-
I buy a lot from the public, I always go with gut feeling - if it doesnt sit right regardless of price -I Walk away ! Can't beat that ' GUT FEELING' ! You've taken all the precautions with your suspicions ! As said I too have refused to buy or refused to take Part Exchanges , some customers do get shocked but why get into soothing which is going to be an issue/headache , this job is challenging enough at times !
