David Ayers
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Everything posted by David Ayers
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Used to have a 1976 copy of Glasses Guide showing E-type Jags with trade in prices of £500
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I did read it all However all this invoicing yourself sounds too complicated for me. Glad you got it sorted though.
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You are a braver man than me. I wouldn't risk losing my trade plates doing that.
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Trying to save 2 hours labour cost by spending 3 hours trying to do it and probably saving £2 in the end. Congratulations Dave. You are now a true Scotsman!
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Is your number scrawled on the inside of a phone box? Big Hairy Man can satisfy your needs £501. Just phone .............
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Yet another newbie, and insurance question
David Ayers replied to CCC's topic in General Dealer Chat
I have just renewed through Astonlark Saved about 20% Although some of that was due to my IMDA membership. Charles Brown New Business Account Handler Motor Trade Team T: 01732 755569 M: 07974 253066 E: charles.brown@astonlark.com W: www.astonlark.com -
You got £875 off a car on DA? Well done. Most everybody else gets told to go forth!
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I think Dave isn’t worried about the charging the customer. He just wants to be tax efficient.
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Hopefully Blue will do their I-Pad promotion again this Christmas. Haven't heard anything yet Nic. How does your contribution work if the customer pays the finance off within 14 days. Be interesting to know what rates and comission you are offered.
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I just sell bread and butter stuff. Sub £10,000. I would say we are getting more finance. Of the cash ones several are borrowing from the bank of Mun and Dad. October. Sold 18 of which 11 cash, 5 Prime finance, 2 Zuto November. Sold 6 of which 4 cash, 1 prime Finance.1 CF247
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Just read your ad for the car. You seem unsure of what it is! motor, hybrid battery pack and e-CVT automatic transmission. The car returns 72+ MPG on a long run and drives lovely. Road tax is FREE, will be arranged by us online and the Prius can be driven away on the same day. Part
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I’ll never look at the driver of an MX5 the same way again!
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If that's all it's worth forget my £500 I'm not a charity!! But have you had a Toyota Cedric?
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Awful thing. Always going wrong. No one likes them. Punter are a pain in the neck. I'll give you £500 for it to help you out.
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Typical 7 seater
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Speaks the voice of experience.
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Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
Let's face it. The whole act is a muddle, especially concerning used cars. -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
Hi Tradex You are saying that (10)No deduction may be made if the final right to reject is exercised in the first 6 months (see subsection (11)), unless— (a)the goods consist of a motor vehicle, or Which for months 2-6 is correct. This is the Final Right To Reject. Section 24 of the CRA 2015 However for the first 30 days, the Short Term Right To Reject has no such provision. The OP sold the car less than 30 days ago. So if the customer decides to sucessfully exercise his Short Term Right To Reject the OP can not make any deduction for use. Even if he has done 2000 miles. Section 20 of the CRA2015. Refunds under the Consumer Rights Act 2015 - deductions for use by customer As we have been advising, under the Consumer Rights Act 2015, a customer has two types of rights with regard to refunds if there is a fault with the vehicle. The first is the 30 day ‘short-term right to reject’ and the second is the ‘final right to reject’ – more on that next time. Under the short-term right to reject, the customer appears to be entitled to a full refund or as the Act says “the consumer is entitled to receive back the same amount of money”. So under the short term right to reject, even if the customer has had the vehicle for 29 days of the 30 day period, they appear to be entitled to a full refund. Interestingly, car dealers do get a special mention with regard to refunds under the final right to reject. Normally, a retailer cannot deduct any amount for the use the consumer has made of a product if the refund is made in the first six months. However, in the case of a motor vehicle, a deduction can be made for the use the customer has had of the car. Now not to get too excited, this does not automatically mean that the customer only has to accept the trade value at the time of the refund but, there is certainly room to negotiate although any final decision would be up to the courts to decide if necessary. As a couple of points, refunds should be made “without undue delay” and certainly no more than 14 days after the agreement to refund and they should be made using the same means of payment as the customer used so a credit payment = a credit card refund. And no, you cannot impose a fee for the refund on the consumer. If you want to learn more on the Consumer Rights Act, you can listen to our recent three part special which is now available in one podcast as Episode 33 of the Car Dealer Podcast. -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
H Tradex I appreciate that if you have read my post above about the different parts of the Act and the article by the car expert and still think we are both wrong then I'm not going to change your mind. But for the benefit of anyone else coming across this thread in the future then I suggest they read these articles. From What Car https://www.whatcar.com/news/your-legal-rights-if-something-goes-wrong-with-your-car/n3307 From Lawgistics http://www.lawgistics.co.uk/read-news/877#sthash.VRndOjKS.dpbs From Honest John https://www.honestjohn.co.uk/news/legal-motoring-advice/2017-08/everything-you-need-to-know-about-your-right-to-reject-a-car/ Or just Google it. There are no end of articles out there. I've finished my popcorn now. -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
You are quoting right to price reduction or final right to reject. We we talking about the 30 day short term right to reject. Section 20 subsection 10 “ To the extent that the consumer paid money under the contract, the consumer is entitled to recieve back the same amount of money.” This is a good article. It may be of help to help educate customers with unreasonable expectations. https://www.thecarexpert.co.uk/rejecting-a-car/ -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
To be fair to the OP if you go by the word of the CRA this is in muddy waters. In the first 30 days it is up to the customer to prove there was a fault present at time of sale if he wishes to use his short term right to reject. The customer has stated the head gasket has failed due to the water pump going. So has admitted this problem occurred after the sale. The OP has also paid £100 replacing “some oil filter ring” which if it’s the bit I’m thinking of comes with a new oil filter for £10. Saying all that I would get it back and inspected. Refund if it has gone and move on. -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
Ha ha. Let’s have a debate about what popcorn to have while watching a ‘debate” -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
I’ll show you mine (reference) if you show me yours! From which magazine. “The retailer can't make any deductions from your refund in the first six months following an unsuccessful attempt at repair or replacement. The only exception to this rule is motor vehicles, where the retailer may make a reasonable reduction for the use you've already had of the vehicle after the first 30 days.” Note the word after. I prefer sweet popcorn. -
Complaint - customer demand return car
David Ayers replied to Auto Evo's topic in General Dealer Chat
Unfortunately this is wrong. within the first 30 days you cannot make any deductions