BHM
Advanced Members-
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Everything posted by BHM
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Customer wants to sell her car back to us 7 months later
BHM replied to David Horgan's topic in General Dealer Chat
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Customer wants to sell her car back to us 7 months later
BHM replied to David Horgan's topic in General Dealer Chat
This is similar to the answers those punters give when I ask “What do you value your car as a p/x?”. A) Well, errrr, ummm, when I bought it I paid £xxxx. b) They are on the Internet at £xxxx. This sort of punter usually have their answer already cued-up ready for an immediate response with a full-on London retail price for a car with full MOT, full dealer facilities & half the mileage. This is often the same punter who when comparing your price happily quotes prices for a 3 year older heap of shit with an extra 40K on the clock that’s also on the VCAR. -
Transits are dog shit
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Someone who can’t understand basic mathematics is probably well advised to employ a bookkeeper.
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Customer wants to sell her car back to us 7 months later
BHM replied to David Horgan's topic in General Dealer Chat
I’m in this camp for the reason you state as many have absolutely no comprehension of the difference between Net & Gross. If I made nowt on the car I don’t want it back for obvious reasons & if I had a couple of grand wiped across it I find kicking them in the nuts a few months later isn’t welcome. Tbh I’d rather someone else did the kicking -
Customer wants to sell her car back to us 7 months later
BHM replied to David Horgan's topic in General Dealer Chat
PAYE mentality. -
I bet that’s not the reason at the moment Apart from that you’ll be absolutely correct. I’d bet this has got sweet f.a. to do with folding mirrors.
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As a business you’re actually prepared to give written advice to customers stating they are ok to travel?
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Who knows? The DSRs are like the Lockdown rules aren’t they - open to interpretation. I’d of thought a distance sale is simply someone who pays from afar & has it delivered but that’d be too simple. Do everything by phone & just tell them to visit when they’re cashed-up & ready to deal. Whether or not they’re travelling essentially is up to them, not me. The f***ing supermarkets are packed to the gunwhales with Joe Public bouncing into each other so I won’t be sweating it out over the regulations about a couple of punters per week visiting to me to view in the open air stood metres away from me. I guess there must be loads making a success of click & collect sales, probably with newish cars, but on my ‘oldies but goldies’ I have no intention of finding out.
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So after 3 days they verbally confirmed their intention to reject but still want to keep it for the fortnight? Other than roll up outside their house with a transporter & try to bluff them into a return, due to the relatively short timescale there isn’t much you can do other than sit it out. You never know, you might be lucky & suddenly realise they like the car. Sometimes it’s just easier to move on with your life but I do understand a distance sale refund is due something like 14 days after the product is returned? If you feel the car has been well used you may wish to crawl all over the car with a fine toothed comb & rack up the biggest deduction imaginable. To me this sounds like you’ve just been unfortunate with the customer.
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Can you honestly blame them after the pisspoor weak & indecisive governance we’ve all received? 9 months of clutching at straws but politically too frightened to take a strong line. Only a couple of days ago the Tiers were adjusted again then just half an hour ago we were told it’s lockdown time again, which I assume(?) renders the Tiers obsolete. It’s just a regular stream of mixed messages. Apart from seeing tonight’s prime minister’s briefing I’m afraid I’ve stopped taking much notice.
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Roof mounted screen not working Nissan Elgrand E51
BHM replied to Paul Falcon Cars's topic in General Dealer Chat
How old is this monitor? 10-15 years old? -
Isn’t it tax year to tax year (6th April - 5th April)? Tbh surely it’s academic to most cos unless you’re spreading it around every family member how on earth can you keep below?
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It’s not the VAT man sweating it out at the MOT station, or dealing with dickhead painters high on thinners, or stranded at the side of the motorway on a winter’s night driving back from the block when an engine suddenly lets go. Apart from that he’s welcome to his 20%
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Let’s put it this way, if I were a part timer running very close to the VAT threshold I’d damn well make sure I didn’t go over it.
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How many days left on the Mot to be able to tax it?
BHM replied to ModernBagsofRubbish's topic in General Dealer Chat
The only trouble is is that no-one will buy a car that way nowadays. -
How many days left on the Mot to be able to tax it?
BHM replied to ModernBagsofRubbish's topic in General Dealer Chat
Three weeks MOT but it’ll pass easily but I’m too busy with work. The ABS light is on but my mechanic says it just needs resetting. It’s been on since I bought the car and it’s never bothered me. Engine light on but just needs a run out. It’s been on since I bought the car and it’s never bothered me. -
I imagine the type of buyers they attract would often get more than 6 in them.
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I cannot think of any motoring question where the ideal answer would be FRV. I got the impression the question was referring to quality rides, I’m afraid FRVs are pure “Last price” immigrant motoring at its best. I think I’d rather take the bus.
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How many days left on the Mot to be able to tax it?
BHM replied to ModernBagsofRubbish's topic in General Dealer Chat
Lamp post warranty. -
Sod running one of Land Rovers 10yr old products. I’m definitely in the ‘forget the German tat’ camp, at 10yrs old they’ll of had a few uncaring owners who couldn’t afford to change the oil, never mind any other maintenance. Utter scum wagons & not exactly durable - keep a few grand spare in case of a catastrophic failure. Rav4s can be rotboxes (admittedly age/location dependant, and personally I think they’re a miserable car to drive), Vitaras rust for fun, CRVs (we’ve had loads but this will be our last one) are a reasonable shout BUT the later the worse as the days of bulletproof Honda engineering is a distant memory. Someone mentioned S-Maxes/Galaxies, I rate them, but if it’s a 4x4-style vehicle that’s required I’d say XC60/XC90.
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You’d have to answer ‘Yes’ a hundred times to these email bidders before one actually tried to complete the deal.
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Negativity?
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I suspect the 25th of December is higher in many (although not all thankfully) people’s priorities than cars.