trade vet

OK Justin,what was it and how long did it last for.I am on about when it should be clear as polished glass to them that your record keeping is accurate and above board,you employ a credible chartered accountant and yet they plough on and on. You quoted that before,you may need to get a check up James....

Melv Can we have a reply and more info please.Daily Rental Company name and confirmation it was direct from them etc.You May have to go legal but it could be worth your while.

Hi Melv I think you need to focus on the description.Ask to listen to the tape and try and get a copy of the catalogue.If it was a direct ex daily rental car,that is material to the description.There have been cases lately where dealers have been heavily fined for not disclosing about ex daily rental cars.Good Luck.

Thank you Dave I am pleased there is someone else on here who knows what it is like.

Hi Mikey I think your videos are good,you could do ours as we have given up on them.Do you have a website,cannot see one.If you are a startup,you need plenty of embellished bullshit about yourself on your website.Also,you have to be prepared to keep stuff a while and not panic and chop prices.Also,you have to think like a punter,why should they buy from you etc.

AD I am not,I am a realist,if you knew these guys and I do and I have had first hand experience of their mentality at work.They are so dim.....I am not one for past glories in this job but I have probably had more than most on here.However,I do prefer discussing the problems and the remedies, maybe I should change my tag to Victor Mildrew.

You are right of course Noacross,I am just thinking like the average inspector.One of them said to me that he was very interested in lifestyle,he got very bored later when he realised we worked all day and every day. I agree,I am not challenging,it is just that weekends skiing abroad sounds like £3000 to the people I am referring to.

Wonderfull.Nick that’s better than the travel guy on BBC.Bulgarian tourist board probably needs you to help them do their marketing.

Skiing every other weekend,you might want to delete that Nick.Unless you are using your local artificial ski slope ( as in Eddie the Eagle ) I can think of one government organisation who are very interested in their customers lifestyles.

Pannal Auctions Harrogate remember them.Low starting bid,auctioneer’s response ‘ what do you want ....blood ‘,Glasgow Meat Market,( that was a story on its own) ,auctioneer Mr Beith Senior,again low starting bid,his reply ....after a pausing briefly...’ I would not like to sell you a new one ‘.

A trader friend bought something from our local BCA in the fleet and finance a good while ago.In those days there was an engineers report on the screen and items where referred to as being serviceable or needing attention.He paid for it and reentered it leaving the BCA engineers report on the windscreen.It did a little bit of profit.The private buyer then returned the car and requested a refund.BCA asked my friend what he wanted to do.He said there should be no refund as it was clearly sold without warranty and the BCA engineers report was visible to the buyer.Trading Standards got involved and prosecuted for selling an unroadworthy vehicle despite the engineers report describing brakes,lights and steering as serviceable.He was fined in excess of £2000 + legal costs and full refund.....Let’s hope Autolink is OK.

The definition appears to have changed.James EPV for instance very cleverly got himself nominated for a dealership award and I think he was operating from home.Maybe we should refer to ourselves as a ‘brand’ and there are those on here of course with an in house R & D facility.

I used to always find it hard work when you had a ‘Chinese delegation’ in viewing.Lots of noise amongst them but you would persevere because you knew they would be carrying a lump of cash. I know someone with a lovely showroom and super mint stock.An elderly couple came in with their greyhound/whippet type dog and they were opening rear doors and letting the dog jump in and out.He asked them what they were doing and they said they were showing the dog the cars.He didn’t know what to say so he went back to his desk to think about it.A few minutes later they come over and say something like,the dog loves the blue one,we will have that one and produced a wad of cash from a plastic bag.

I agree with that,I remember when OPEC increased oil prices 400% and the price of big stuff collapsed.So that is what we bought and did very well.We found that the cash punters were happy to buy something they previously only dreamed of because of the low prices.

Sorry to tell you but private buyers at car auctions have consumer rights,keep your fingers crossed.

Hi CCC The guys are right.I see that your business partner has worked in main dealers for many years,so he will have some bad habits.I doubt he will be in at 8 each morning washing off the stock !

Hi Steve I sure you will be OK.You will get plenty of help on here.To give you an idea,guys like me started out washing cars and it took 7 years before I had my own pitch.However there are guys now on here dishing out good advice to start ups who were complete amateurs 18 months ago.

Ha Ha..just read this,it gets worse,it must be the north south divide. To explain,it’s a bonus when you get a result like AD because when it happens your usual reaction is ‘here we go’ this will be £500 at least and a refund .I can recall instances where you successfully sort things out only for more aggravation to appear later on..So I was offering a light hearted ( I thought ) alternative view based on AD’s wonderfull statement that he had ‘wowed his punter with customer care ‘.I was imagining some awfull small claims court judge ( and they are) summing up the case and emphasising his statement...... and they do say ..... ‘and how would you like to pay ‘. I hope that clears things up for you southerners but I have my doubts.

Sorry AD......I am joking,it’s banter.....lost in translation,forget it,no offence intended.

Alternatively....Picture the scene at the Tamar and District Small Claims Court 6 months hence.....Judge to AD...I have taken into consideration that indeed you did ‘wow the claimant with customer care’ however he did breakdown and was left stranded on the extremely busy M3 motorway only one day after taking delivery which must have been a traumatic experience in the middle of winter.........I therefore award the claimant ££££...how would you like to pay.

Did you contact the Manheim/Cox guy who appears on here from time to time as suggested.Don’t rely on Nat West because you have probably already signed your rights away and you don’t know it.

The Beckhams sorted that a while ago.I was in LA a few years back and walking past the pitches and this big one was full of Porsche’s and I mean full.The star car of course had belonged to Beckham and his signature was ingrained all over the leather seats.It was priced up at a fortune.I thought that was clever.

What happened to the guy who was hacked for £2500 on DA ,who was that again ?

and somewhere to stay.

Hi NITM welcome to the banter. I thought NI should stay in the EU then everything would be directed via NI and it would become a booming economy.My friend from NI says the DUP would never entertain that.