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Everything posted by David Horgan
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how much can you deduct, for a refund
David Horgan replied to Barclaywoodmotorco's topic in General Dealer Chat
Has to give you chance to inspect it first as it could be a scam just to get money out of you . Probably a totally different problem this time round , as MAP sensors and throttle bodies don't go twice in short periods . Offering refund that was refused kills his claim really too . Offering money for half the bill is very generous after 4 Months of repair and 3500 miles of fault free motoring I would stick to plan A now , we want to see the car and diagnose the fault , Thats the conclusion really . Boasting claims about small claims is just his mad rage shouting hot air . When he realises its going to cost money to take a claim out . If you hear more tell him to return the car for inspection and stop driving it , get him to tell you and exact mileage too at present day . Whats the garage said the problem is this time round ? -
how much can you deduct, for a refund
David Horgan replied to Barclaywoodmotorco's topic in General Dealer Chat
= £1,544.85 reduction , seems a fair deal to me , in 5 months its worth a grand extra now too Is it using oil then? Chain Gone ?, Turbo shit its self , ? If its one of those things then why does customer expect to return it after 5 months , Any fault cant have been present since you sold it surely . In that case its his baby to sort out not yours . He /She could have done anything to it . Low oil comes to mind as they use oil like a BP disaster spills it -
Don't read everything and believe it , Yes there's some rubbish out there . one day you will get a rouge that's without doubt . But theres some good ones too . We buy hundreds of cars from BCA . yes weve had a few rouges but theyve gone back , some easy some with a fight .
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It will be the cable , feels like the clutch has seized itself , Cable rusts inside outer cable and the joints seize . . Trust me its not the clutch ,we done loads , i10 cable on clutch is shite . Feel like a new car with a new cable
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Had two give it go on Autotrader reviews once a while back , had them took down as obviously lying . Apart from that I get no trouble , probably because I'm very direct and prove they are liars .
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Ive had that situation on a Golf R recently , Came in as PX , had heated leather and Pretoria wheels . Came back to exchange and it had cheap after mkt wheels with worn ling long tyres , and Cloth Seats . His excuse was it was his car He was then surprised i quoted him 5k less , resulted in him fetching the wheels and seats back off his mate pronto. With a red face . ________________________________________________________________________________________________________________________________________________ Had another one bought an Audi A3 off me , Following week was spouting off about illegal tyres , Long story short he came back with different wheels and nearly bald tyres trying to claim new tyres off us . I shown him pictures of Black edition Wheels and Michelin tyres when he bought it 12 days previous , He got both barrels and a reload from me , ----------------------------------------------------------------------------------------------------------------- Another lying scroat told me his FABIA VRS was full service , had 5 BMW main dealer stamps , Er they don't service Skodas my friend , Called BMW and they never heard of him . His mate had managed to get access to the Stamp no doubt . ___________________________________________________________________________ These people think we are the wrong ones .
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Accounts package and bank recommendations
David Horgan replied to markccll's topic in General Dealer Chat
Lloyds bank is good , no limits on capping your payments like some do , very frustrating when you need to buy cars . Ask your accountant what they use for accounts , or DMS like Clickdealer web sites integrated with invoices are good too . -
East midlands Area We dont sell normal stuff i suppose thats our real problem
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Not what I'm looking at , still 4 figures over CAP , Starting above CAP with strong bids
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If you offer what you are going give them they don't turn up , simple . People are inherently greedy , so high offer gets them on site then appraise the car in question and offer whats its worth , All used cars are different and I've only ever seen two cars in decades that were what I'd call looked after . Owners know their car is a pile of shite and they tell lies to sell it , They just need to be told face to face . High offer gets the face to face meeting . They wont block you , Just use an email thats made up
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The 911 is a nice car i must admit , So I amend 99.9 % are utter bell ends Its usually the Pratts with Porsche Badges and hats , Porsche Gloves , Even had one with Porsche glasses . That comes from the last porky customer , talk the talk my god every word was abbreviated to letters and numbers , I had to ask him to speak in whole words lol . What he hadn't had was not worth talking about "boring " Then ! like to spread the cost of this little weekend toy , Any charnce of a deal on the monthly , he only got declined didn't he , not just prime either lol one girl said he will be lucky if we lent him a pen lol . His face wow Porsche buyer mmmm very entertaining people in a number of ways . Not as bad as MX5 Buyers though , now there's a set of bell ends ,in another world they are . No wonder they all wave at each other
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Depends what type of stock you want polishing really . basic run round mop with a DA will be less money than a full on iron out wash and a machine polish so no hazing and marr lines show , Specially on soft paints which need more care . Prices across road from us are around £150 to £400 plus a choice of waxes on top afterwards
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See him riding to work on a bike lol thinking mmmmmm got that wrong
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Old guy near me has a Zephyr , I see it on the road on dry days , mainly spring and summer but it does come out in winter too . Immaculate thing too .
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Not so much the clothing but the most feared is facial tattoos , got a body builder customer , face , neck and arms is a full tribal tattoo , hes been asked to leave as hes not the sort of customer they want , Hes absolutely minted in money . I was the person who treated him as Umesh has stated , "How i would like to be treated " he now only comes to us for cars and service . I did have two gay guys once dressed head to foot in PINK shorts , pink trainers , Pink shirts , Camp as a row of pink tents they were , My face said it all lol they were fun though , we laughed like mad as they spoke very gay and very posh lol Good sports mind , Smart car they bought as well in bright yellow , It clashed with the pink clothes , Laughed with them not at them so all fun and very two way laughter . Body builder is Nicest bloke you could meet he is , just likes body art . takes all sorts , Least he wasn't in Pink . First lesson I was taught Umesh , By my dad at 15 yrs old I was , "Never look down at any one he said " " Always treat people as you would wish to be treated " , That was good advice . I've earned a good few ££££££ using that advice over the years and Thousands & Thousands of deals . Now £50,000 car or £1,000 px they all get the same .
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I sell performance cars too , plus cheapies as well and most cars in between if I'm honest . Trick is to be like a chameleon and change to suit each customer. Smile like and assassin when they leave . Those T&C's would have put the 4 car buyers I've had this morning well and truly OFF coming i reckon , S3 , Golf R , Golf GTD , SEAT Cupra R all sold , Each and every customer this morning was a completely different personality , age , and in different financial situations , different questions and different priorities , eg one was obsessed with tyres , paint condition for the other , toys inside the car on another's list , test drives and methods of payments , , me sending that list of which i would term as negatives would in my mind put them off even coming . Now i have decades of people skills so its easy for me to talk , BUT , adapt and learn . manage each and every situation the same but in different orders , listen and learn when to strike like viper , seal the deal is the way to sell . Takes time , but its fun learning Don't for gods sakes send that list out to customers , We are supposed to create positive vibes not a list of don'ts . You would be amazed how many customers tell me horror stories about other traders treating them wrong , deposits for test drives , not there when they arrive , spoken down to , pushy vibes , making negative talk on customers appearance is popular negative . People skills as Rory says don't come over night , cant be taught either but and I stand corrected if I'm wrong wont start with a list like that . Remember the customer buys ONE car every 2 to 6 yrs , they dont know our job and never will , Like the guy this morning Tattoos all over him 21 yrs old , no clue what he was asking . first question has he asked has it been painted do i know , he needed to be guided through the whole process. He thanked me for making it easy for him and took his Golf R home with a smile from ear to ear reading your list I'll tell you now he would be gone with the wind , Did ask if you'd missed anything
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Clutch problem not going in gear . BUT it also can be the clueless idiot who's checked out for the report , we bought an i10 with static gear section and it was AUTO , Nothing wrong , probably didnt know he had to pull the lever to release the gear stick , or press the brake pedal . Sweeping up one day examining cars next day , make your own mind up , works its ok , Cant find 1st or reverse then they told you , Could go either way , i dont actually hold much hope on reports anymore . EG Renault RS megane 265 cup chassis KNOCKING ENGINE ON REPORT , arrived by truck , now we bought to convert to track use so engine problem was irrelevant to us as it was going to get rebuilt anyway block up with forged parts . car drove off transporter NO knocking , turns out it was the air con pump pulley cover that was loose , it was in the under tray , came unbolted . see what we are working with , complete idiots . hope your i10 is ok .
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Dodged a double bullet there my friend . Porsche buyers are horrible people , self entitled idiots thinking they are something they aren't is my description . I've sold a few Porsches in my time and they nearly always attract the swarms of fools . He was trying to make his own set of rules , overruling you and your selling methods , soon as they try that with me , they get corrected or I stop the sale . Always another bum for the seat , less trouble and less hassle for you . He would have had checked again , sending you bills for future proofing the car . warranty claims would run into 4 figures too as that's what Porker Buyer do , Best deal you made was not dealing with that fool
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Happy New to you Umesh Everyone here too happy and prosperous new year to all Cheers
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Not at 9.30 pm i hope . Had another yesterday , 3k Aygo , 30 year son just passed his driving test , Mummy and Daddy came in a brand new A5 , Oh it sounds rather tinny mummy says , I don't like the second key not being a push button , then asked if i want to sell this car we can offer £2,000 , Bearing in mind he wanted Finance on this 3k car with £500 dipper , I just said its gone UP lady , Bye , Sooner buy it myself be honest
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Seen some loons this month . I'm interested in your car , Well effing ring about it then you daft twat How much will you give me for my car , Then Nothing back to reg and miles question , Dopy loon Do you take PX cars that are scrap . Idiots , No but I'll take your dog or violin as PX if you want Will you buy my car please ? , Anyone else's but not yours because you don't answer the phone , Why am i going to pay more for the car on finance , Feck off mate If you give me a great price for mine I'll buy yours , You have ? A red Mercedes but its my dads so i cant give you the number , BYE What do you mean you haven't got a bloody driving licence , Not for me its my sons but I'm financing it , OMG , go get a private loan you idiot , I cant my credits no good , Feck off COVID has a lot to answer for , Drains their brain cells of whatever they had and that was not much , Roll on 2022 , mind i said that about 2021 , look where that's got us too by December . Oh forgot one , I have a holiday booked , all inclusive to Cyprus , 5 * Hotel with Flights , interested in PX against the Golf R , money your way , NO go to Cyprus and don't come back . Happy Christmas to you all on hear , Very Happy New Year is even more required to everyone , back In Jan
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Well done Greg . nice result
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i think your going to struggle if your out of sure check timing Greg . hard as that seems but thats how they will go with it . good luck though , BBA reman for the ECU repair if needed . Lease customers dirty sly games that is , cant see the lease company or manhiem tiger sealing EML lights , Lots of lease customers don't ever look after a car in my opinion , not that many owners do though either
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mmmm I don't know what you mean surely not a suggestion I'm dick turpin haha maybe i have a cap that size thinking about it . lol
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They could . they would . BUT if you do and look like winning or win , Its goodbye account tata cheerio & F@ck off mr, miss, mrs Car buyer . ACCOUNT SHUT . Truth is they dont need us , What about when they ask you " where is this cash from " READING THE BLOODY ACCOUNT NAME WILL ANSWER THAT " You useless moron I'm stood there dressed from head to bloody foot in badged clothes . Made to look like Dick Turpin with £2k in bag .