Arfur Dealy

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Everything posted by Arfur Dealy

  1. Audi & Volvo estates are my priority, then Mercedes & BMW. I don't even look at the French cars.
  2. Watch the Top Gear episode...
  3. Which comes with free “Sports Direct” tracky bottoms
  4. It'll attract the pond life....
  5. Too all my friends on the Autotrader website, you are very welcome here Simon Pearce www.transparancycars.co.uk BTW, they isn't so many rules here, you can swear freely (within reason) and have an opinion..... Too add, I am such a twat I can't even spell my own website..... www.transparencycars.co.uk
  6. ???? Did you is my point, I don't negotiate. All of my cars are sold prior to viewing and collection. Buy it Now
  7. Agreed, but I don’t negotiate my price, the price is the price. A lot of buyers don’t want to negotiate, they want ease and simplicity. Also, our market is competitive, I don’t know a lot of local dealers who reduce. How many times do you sell a car over the phone when they buyer doesn’t even try to negotiate ?? For me it’s every time
  8. Exactly, the black book used to be clean + £500 for extras like leather & Satnav. You don't see that in the valuations, each car I bid on I do a quick search within 100 miles to see the competition then retail back to my max bid, I stick to it religiously....
  9. Lawgistics is like having big brother looking after you. I used them once last year on a guy who purchased a Range Rover Sport Supercharged, he was demanding a full refund months later on some strange rule in the distance sales regulations, well after a response from Lawgistics he then changed his tact to claiming thousands for alleged repairs, again another very well written letter asking him to return it for an inspection, he confirmed his appointment to return and didn’t show up. You get coverage for 5 cases a year, but you can ring up for advice as much as you like. They even gave me help with advice on rental on my unit. In my book Lawgistics are worth every penny. I cannot recommend them highly enough
  10. It’s a long story but basically.... Bitch buys A6 3.0 TDI Quattro Avant (out of the box). When she got home to tax it she found out it was more than £500 she wanted to give it back... She gave me a shed load of abuse and I refused. Three weeks later gets an RD Letter with a quote from Audi for a leaking rear tailgate, she again wanted to reject the car because there was a fault and apparently it was dangerous, I refused and politely asked her to return it so I could look at it,she refused to return. It goes on and on, letter after letter. Anyways we end up in court and the judge dismissed it because she refused to return it to me, even though she said it was dangerous she has amassed 7000 miles, the car had never broken down (it was fit for purpose). He got her to cleverly admit that there was nothing wrong with the car when she bought it and because she refused to return it she had caused the MMI system to completely fail (driven to distruction). He even told her he was refusing to give her the right to appeal !! Maybe.... I was a lucky Tigger
  11. The cost of the car is the hammer price plus auction fee. Assured, Online Fee & Delivery are all + VAT and expenses you claim for.
  12. Is dog dick the new white ? I've always refused to pay over clean just because it looks like a fridge............
  13. TV, I’ve been once, I defended myself and the case was dismissed. The bitch even had to cover all my costs. I don’t think I have had a more satisfying moment in my life. I walked out of court bouncing like tigger. It still makes me smile now seeing the bitches face. I would of gladly did a jig right there in the court room. Now, I know everyone has different experiences but we all talk about small claims like it’s a regular occurrence, it isn’t, if it is it’s because you are doing something wrong. I’m with Lawgistics and they are worth every penny. For £500 they save me considerably more, it’s s no brainier:)
  14. What’s actually selling well ? And what’s not! When you find out give me a shout
  15. We have all been there and got the scars. 10 days is irrelevant, a car is a machine and faults can occur at any time, it is not my fault a sensor has failed on an 11 year old car. The customer has no right to instantly reject, we have the right to repair. The CRA is all about being reasonable and the expectations on a used vehicle are based on a sliding scale of age, mileage and the price paid. I believe and still believe I have acted in the best interest of the customer I have been more than reasonable.
  16. Fair.....? Wear n tear on an old machine 8 years past any warranty period should be expected. If they want a new, they should buy new........I am fed up with people thinking it should be as new just because its being retailed. Its time we stopped bending over.
  17. Fair.... ? 11 years old disco 3, the buyer should needs a huge pocket... expectation should be realistic. As dealers we are not responsible for “wear n tear”. Some Buyers have completely unrealistic expectations. If the billy had paid extra for an insurance policy to cover certain wear n tear issues then that is fine. If they have chosen not to insure themselves beyond the CRA that’s their problem.
  18. Andy, if it was me I’d pay the fine and move on, I wouldn’t want it in the back of my mind, unless of course you are 100% sure you are not in the wrong:)
  19. Lets be clear, all my cars are sold on assumption prior to viewing online, they are initially distance sales. The customer only pays the balance on confirmation of accuracy, they have to check and confirm it is as described. They are obliged to do due diligence, this is explained fully to every buyer.
  20. Grant, my buyers come from all over the country. Buyers have a responsibility to check the car thoroughly and ensure the car is accurately described prior to paying the balance.