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Showing content with the highest reputation on 11/13/18 in all areas

  1. 3 points
    I would also allow the report to go ahead but stress whatever the diagnosis, the cost of said report is on the person instructing it and until a non-refunadble deposit is placed, the car remains ON SALE.
  2. 2 points
  3. 2 points
    I always ask them what they think the (not) AA man will find that the Mot/Pdi garage haven’t. He sounds a loon though and as has been said, make it clear you won’t be doing anything else to it and you won’t be offended if he doesn’t want it.
  4. 1 point
  5. 1 point
    Bugger I should have known that! Thankyou
  6. 1 point
    I've been trying to figure it out for the past 20 mins, you're going to have to tell me!
  7. 1 point
  8. 1 point
    The inspectors I have had seem fine, get chatting with them and they're usually sweet. From their perspective they're expecting hostilities from the minute they arrive so the offer of a cup of java and a smile usually gets them behaving themselves. I just adopt the approach that they can find whatever they like with the car, I've done my job right, the car is well prepared and if this punter doesn't want to leap upon an opportunity to own a well prep'd car, someone else will. I can almost say with certainty that as soon as you tell this punter he has to fork out for the inspection he will disappear into thin air.
  9. 1 point
    Its not the inspection that is normally a problem, but the customers interpretation of it. The type that arranges an inspection doesent know what they are doing and usually has unrealistic expectations anyway. I sometimes wonder how many inspections some of these customers can afford to go through before they eventually buy a dog without having an inspection. Let your customer have an inspection. And get a copy of it. If he buys the car all and well. If not, don't worry about it. He has only wasted his own money. You will sell the car to someone else, and if the inspection is quite good, use it to sell the car.
  10. 1 point
    Depends on who turns up i have had some tidy ones and a few we almost threw out by the scruffs of there necks. I just say these days done waste your money and go buy a car elsewhere, no1 they dont trust you, they dont trust the mot station you have used its clearly handing out tickets for smarties, I dont deal with people like that, the AA guy has been almost instructed or assumed to go there to find faults if he doesnt he hasnt done his job.
  11. 1 point
  12. 1 point
    Absolutely as above, agree to the report on the understanding that the car may sell in the meantime. You have nothing to lose from this point onwards.
  13. 1 point
    If the customer arranged their own inspection by a professional, it takes away the burden of proof should any fault arise that the customer says was present at the time of the sale, or that date moving forward.
  14. 1 point
    Tell him he's more than welcome to have the AA do a report on it at his cost. Remind him to expect fair wear and tear resulting from the report though and he may wish to pursue a car elsewhere if he is looking for a faultless car for £2,500. Remind him the car has new mot etc etc (all what you have done for the prep) and you have nothing to hide but you have spent your recon costs already and will not be getting the AA along at your cost to confirm what you already know. The car is in good USED condition.
  15. 1 point
    Refund and move on The AA report will rip a car like that to pieces
  16. 1 point
    Nope, I had the transmission fluid done on my rangie last week. It’s on 60k, 7 years old.