Mikey

^^^^What he said^^^^ All the best chaps and chap'esses!

That if you reject a car purchased through AutoRola when they haven't inspected it properly and then deliver a turd to you, that they will delete you and refuse doing any further business with you ha-ha. #hamshankers

You sound just like me Umesh! It's one of my biggest grips these days and pee's me off no end! Not only that though when you give the illiterate bar-stewards the benefit of doubt and reply politely with a well constructed answer, you never hear from them again! Not even a thank you, kiss my ass or nothing!

Wow Frank certainly gets about a bit!! He's been to me several times this year alone, and in fact I think I've met every single member of his time wasting cockwomble family!!! #passmethegun

It's probably tucked up under the dash somewhere near one of the heating ducts! I bet it's well known to the local plod... How do you feel when it gets all warm in there?? Light headed? Really hungry? You could be sat on a right stash lol.

It sounds like the Canbus issues you get with Vauxhalls to me. When you fit replacement parts the old part needs divorcing from the body ECU and the new one marrying to it. Then any stored errors clearing. I assume this is what Ford are providing for the £110!? If that is the case an Indy should be able to do that for half the price than the main stealer...

I want to live where you do! Sun...what is that? I have a sun filter...will that do?

I have no idea what you just said! Please can you write it again using just pictures!?

Yep totally agree with your last sentence as I have witnessed that on here in the past, and it did put me off posting initially due to some hostility towards new members. I've never understood the mentality to be honest, as firstly there is no such thing as too much competition when it comes to business, and secondly as you say we were all new once and needed advice or guidance. I don't think the forum being private would make any difference from a help and support perspective to established or new dealers for that matter. It's just a few formalities regarding proof of trading to gain access and if everyone's a bonafide dealer then that shouldn't be too much of a hurdle to meet the criteria. Anyway it's kind of immaterial now with the private lounge I guess!

Ha I was only thinking the very same thing!! If it were me because the forum is so open I wouldn't have posted that saga in the first place. Even most FB club's are set to private these days and some require proof of xxx to gain entry. I've always been puzzled as to why this forum is so open and am not sure what the benefit is and to whom? That's one of the reasons I hardly post anything of real importance... and that's a shame as it's good to share!

Yes completely agree with all of the above and well put too! I wonder if the office ''trainee'' wrote it?

Ok well joking apart, that just seems an odd way to end the letter without summing up your position and clarifying no payment will be forthcoming?

Sounds good! I'm assuming there is another paragraph to add to the end politely telling the customer to go forth and multiply!?

Nah when Man City started winning they all left and moved across the border to where those Lancastrian folk eat barmcakes, drink Boddington's and call everyone mate!

Surely that should be called the ''not so limited edition'' We still call white cars Essex handbags... I remember buying a white XR3i years ago and finding a pair of white stilettoes and a white whip in the boot!!

Yeah I've just read about this, although I knew it was coming to be honest! This is going to affect the modified tuning scene as it's big business to cut open the DPF, remove the innards and weld it back up again. The EGR valve is also blanked and then the car is remapped to a higher BHP/torque output, and any files relating to DPF regeneration and the EGR are also removed so neither cause a problem again. It was only a matter of time before the MOT regulations and the tech they use to detect this was updated. However the established tuners are already one step ahead, no matter how they read the parameters on their diagnostics... So in reality the cat and mouse game isn't over yet!

So after all of that they still completely ignored you and got it repaired anyway!? Unbelievable! Well hopefully Lawgistic's will be worth the outlay and as GG says keep us posted as it will be really interesting to see the final outcome. Good luck fella!

The Consumer Rights Act The Consumer Rights Act came into force on 1 October 2015 and covers the purchase of goods, digital content and services including new and used cars from official dealers (it doesn't apply to private sales) as well as servicing, repairs and maintenance work. Like the Sale of Goods Act that preceded it, the Consumer Rights Act states that products must be: of satisfactory quality fit for purpose, and as described (For cars purchased before 1 October 2015 the Sale of Goods Act still applies) The dealer must have the right to sell the vehicle and is liable for faults with the vehicle - that mean it was not of satisfactory quality - that were present at the time it was sold even though they may only become apparent later on. Satisfactory quality Satisfactory quality means that the vehicle should be of a standard a reasonable person would expect, taking into account factors such as: age value history mileage make durability safety, and description An old car with high mileage would not be expected to be as good as a younger car with low mileage but each should still be roadworthy, reliable, and in a condition consistent with its age/price. Wear and tear The dealer is not liable for fair wear and tear, where the vehicle broke down or the fault emerged through normal use, nor are they liable if they drew your attention to the full extent of any fault or defect before you bought the car. Fit for purpose Fit for purpose means that you must be able to use the vehicle for the purposes that you would normally expect from a vehicle including any particular purpose that you tell the dealer about before you buy, or which the dealer has advertised or gleaned from your conversation. This would include towing or short journey use. Faults, repairs and refunds Under the new act, if a fault renders the product not of satisfactory quality, not fit for purpose or not as described, then the buyer is entitled to reject it within the first 30 days. Between 30 days and 6 months If a fault comes to light after 30 days but before 6 months have passed then you are entitled to a repair, replacement or refund. It is assumed in law that the fault was present at the time of purchase unless the seller can prove otherwise. During this period, unless you have agreed otherwise, the seller (dealer) has only one opportunity to repair (or replace) the faulty vehicle after which, if they fail to repair it, you are entitled to a refund. In the event of a refund following a failed attempt at repair during the first six months the seller is permitted to make a 'reasonable' adjustment to the amount refunded to take account of the use that you have had of the vehicle since you bought it. After 6 months For faults that arise after six months the burden is on you to prove that the product was faulty at the time of delivery if you want to pursue a claim for repair or replacement.

I'm with RBS (soon to be Williams & Glynn again), and find them great. I've got the business banking app and that let's you access your account 24 hours on the move. You can set up new payees on it and transfer funds immediately. I think it qualifies for the faster payment service so in theory they get the funds immediately, but they cover their behinds by stating two hours.

Yep I can completely relate to that Sparky! CAP pricing is off it's t*ts recently, and no where near reality on most of the stock I go after, and to make matters worse I seem to be being outbid on everything! Like above I'm not sure there's anything left in them after fees...it's just crazy! At first I just thought it was a billy bunter with bidding fever, but then started to see the cars listed with dealers way more expensive than anything else. Last month I took my father to Manheim to look at a Saab 9-5 Sportwagon which is not my market really. Anyway it's a one owner Turbo Edition 1.9td with 35k and on a 60 plate, so quite a late one. From memory it was booking around 34 hundred but as these have quite a strong following I was expecting to pay over book to win. I stopped at £4200 in disbelief, and it just kept going all the way to £7100!! (So fees on top too) Even the auctioneer laughed half way through and said '' Well CAP obviously means nothing at all on this one''!! Two days later it's on a London dealers pitch for £8500...

It's funny how we all have completely different experiences with the same platforms. I still quite like eBay as they at least give you the freedom to construct proper paragraph's, and freehand to write as much as you like about the car, plus decent sized photo's.... I find listing only in classified's isn't as painful as the regular auctions, plus I get quite a bit of custom from Southern Ireland being only 10 minutes from the airport and an hour from the Holyhead ferry. Personally not had any problem regarding feedback yet...

I think we all know the problem with eBay is that you tend get more idiots than the other platforms. They'll send you illiterate messages and not get back to you when you invest the time to give them everything and more that they've asked for. If they do they'll then try to knock you down on price at every opportunity, and if that's not annoying enough if they'll become winning bidders who end up not paying!! Personally when I do use eBay I only place my adverts as classifieds... Yes you still get the odd dumb-ass, but generally a whole lot less painful.

Justina when you say changed the feedback system what do you mean? I know what you mean about the default search, but don't you think most people will either change that to cheapest or nearest anyway?

Amazon was the recent on-line megabuck to announce they would start an automotive community although initially not selling cars themselves, more of a place for reviews and buy accessories...They have hinted at a car offering platform, but nothing has been confirmed as far as I'm aware. Elon Musk was the owner of PayPal before selling it off to fund SpaceX and Tesla. Not connected to TripAdvisor as they were part of the Expedia group before being floated off and made a PLC... OP you didn't mention eBay who also own Gumtree? I know the latter isn't everyone's cup of tea, but eBay classified's has a big audience, are not that greedy, and I'd have put that above some of the others you've mentioned. Then there's Pistonheads which probably fits around Motor's/Gumtree in terms of consumer footfall I would guess??

If you do it online no-one needs to sign section 8. You can still give the customer the green slip (section 10) though. Doing it on-line means the customer gets their new V5 much quicker. I always photocopy V5's anyway so the customer has a copy of the original for their file, and history of the car...