Mikey

Yeah wrote my first cheque this year to renew my trade plates! You'd think that would have been easier to automate than the V5!!!

I think Tradex hits the nail bang on left and centre with his last post! It sounds like Lawgistic's think there's something in it too... The thing that gets me is what part of this guys brain said oops we have a gearbox fault...Oh I know let's remove the dash binnacle to look for faulty lights that should have told me before I couldn't get it actually in gear!?? It's a bit like removing the back of a wing mirror to investigate for faults as you just hit a gate post you didn't see! This all sounds a bit dodgy to me, and sounds like he's trying to call your bluff...

It's funny how differently we all seem to be treated. Generally I find Manheim much better than BCA. Manheim generally have looked after me quite well, apart from not explaining the 180 day on-line rule as mentioned above. I tend to buy only from Manheim now if I do buy from auction that is. The reason I've stopped giving BCA any business is that they never get back to me regardless of what the enquiry is, and they truly give me the impression they don't give a stuff about there customers as there is always someone else to replace you. I also prefer the auction timings at Manheim and find that trying to fit in an evening auction at BCA a PITA...

Did you sign up for the free Lawgistic's membership when you joined Car Dealer Magazine? It was one of the benefits! Might be worth a phone call to them for some advice as this sort of issue is right up their street. I think you get one free phone call from memory? I offer my own warranty which the booklets come from Lawgistic's, and have been written by an ex-trading standards officer. They're very good... you might be wise to look into them for the future.

This guy might be better...He sorted mine out last year, so hoping he'll do the same should it happen again. Pete Hulme Buyer Services Manager, Manchester, Remarketing T: 0844 856 4609

Try this: buyerservices@manheim.co.uk or 0333 136 1750 I'm having issues with them too, as in most of the cars I've bought this year no longer show on my account, and apparently this has happened to lots of dealers. Obviously this effects my membership level so am keep to get it sorted, but although having been promised once it's still not been rectified...

Thought it stood for ''Fart In A Tin'' Anyway if it's not EGR / Carbon build up related, then another common cause is the bottom turbo hose can collapse if it gets punctured. It's worth a quick visual check...

Nick, I'm looking to set up a Manheim account, so your recent experience has been really helpful. One question though, If you're selling from home what utility bill did you use, as they ask for one with your trading name on? Or was just your home address ok?