Huggins

Standard BCA "customer care" you only have two options unfortunately a, suck it up and keep running the gauntlet or b, stop buying off of the slippery scumbags. I think the only dealers who have any leverage are the big boys buying lots of units per month and even then I'm sure they have to jump through hoops!

Good for you TS. It really is unbelievable what's going on.

Yes i've been getting increasingly frustrated with the mad prices. When I get desperate for stock and bid more than I ought to and.. still get out bid?! Looks like I'm going to be on for a loss this month due to the lack of stock, first time in 17 years!! Yet some local dealers are full to the rafters with mid range stock but can only assume they've given ALL the money for the stock and are hoping for the best. I don't think I'm brave enough or trust the auction appraisal enough for this business model.

Family can be so weird when it comes to money. Many would rather someone else make the money?!

CD MOTORS Staffordshire 07502280932 I found them on ebay search "duologic repair" when I had a problem with the only duologic I ever bought!! Was £550 all in from memory lasy yet . He used to work at the main dealers and he speciliases in repairing these boxes.

Good bit of Manchester Maffs!

Brilliant that's a great help, thanks. Many thanks for your help as always BHM, really appreciated.

Thanks BMX that would make sense as it's an auto also. Have you any experience of selling these Irish imports? Assume it's not normally noted on the V5? Thanks again

Thanks! Is it normal not to show on V5? And do you think there would be a high chance it's had a haircut as only done 11k in 3 years before it showed up here?

Hi have been offered an Astra but despite being a 2012 states first registered UK Oct 2015, there is no mention of registered overseas on the front of the logbook? Any ideas wondering if registered in the channel islands perhaps but surely logbook would state? Garage who supplied customer said it was just not registered until 2015! but MOT history shows it was 11k miles at that stage?!

Shocking here , mind you really struggling for stock with these auction prices!

Regardless of the grade, BCA should be sorting the screen as it wasn't detailed on their appraisal for you to factor in the £150+ cost to replace the screen. These matters are always made ten times worse when you get some idiot behind the counter with an "I don't give a sh@t attitude"

Then the ones who after making all the right noises pre-test drive "It's really nice , exactly as you described!" .... say "yes it's really perfect, can I call you first thing in the morning as I need to have a chat with the wife." You feel like a punching them straight between the eyes

Yes exactly David. How long before you found out they would waive the fine for an innocent mistake on their horseshit system?

Yes I got hit with a not insignificant fine of £250 for not confirming my address was still the same on the new "connect portal" it's not easy to navigate and at the end you have to search for a submit button after it looks like everything has been submitted. This has to be done every year. Surely a £250 fine for NOT notifying a change of address would make more sense, rather than having to confirm your address is the same every year. I don't know many other organistions that could get away with such a large fine without first given written notification in form of an actual letter rather than relying on e-mails which get easily lost in busy inbox etc

Some great answers from you knowledgeable lot. I've just had a very similar claim on the Golf which was just 3 days inside the 3 month warranty and wondered how I would have played it 3 days outside.

Sound advice

For future reference Turns out it could be taxed with just the old style V5 at the PO

Update! After 38 mins on hold I got through to the DVLA welsh hotline and the chap there tells me I can 100% tax at post office using the old V5 that I have and just fill in new keeper details, don't even need a V62 apparently. I checked and double checked with him and he assured me this would be straight forward, I'm dubious! Just wish I had an app to record these calls on my phone.... What do you reckon my chances of success are?

OK thanks so check Monday with DVLA... who were so busy do to covid on Friday they didn't have anyone to answer the phones!! Assume if not in trade I will have to V62 it to the business? Thanks again

Thanks Tony, BHM seemed to imply that it would need to be in the trade to able to tax at the PO using V62? But your saying it won't make a difference? It seems like an eternity since I taxed anything at the PO!

So having thought about it; assume i'm going to need to V62 form it to my business name adding a keeper? No other way round it that I can think of?

I just checked online and its still showing as taxed so assume DVLA have not declares to trade. Whats the best way to proceed in light of the above please?