SC Derby

Anyone had any stress from the new changes yet ?

No problem. as long as the customer contacts them first then you don't need FCA approval. tbh even if the customer does contact you first you can still send them to Zuto with instructions to keep their gob shut ! You don't get any commission though.

Same, dropped off a cliff for me last weekend in September, had probably 8 'strong' enquiries all month, mostly time wasters once they get here wanting ridiculous discounts on the screen price. Starting to panic slightly!

You don't. I am not FCA registered since I moved premises and I have done 4 deals with them in 2 months.

Can someone please confirm I am not seeing things, I have just logged into our email system and the last email received at exactly 11am is from Autotrader - pushing their latest 'webinar' promoting the importance of Price Transparency!! Are they taking the yellow stuff or what??

Always found First Response finance good for the poor credit customers, low value cars and odd ball ones like Soldiers for example. Not great commission but sometimes getting the deal done is the most important.

Why on earth did you take the car back and issue a refund?

Trident, as far as I'm aware you are not allowed to take away the consumers legal rights, so it would probably not stand up in court. Infact I think it's an offence to do so (i.e. writing 'sold as seen') It's a shame two parties can't just come to their own agreements on these things without all this crap. Especially with the amount of 'experts/mechanics' that get brought down to inspect vehicles, they should should some responsibility!

anyone had to take one back yet

We had a 56k 1.8 Grand Picasso, first one I ever bought, developed a misfire and NOBODY could fix it, incl specialists and a Citroen diagnosis. It was intermittent. We lost a fortune on that car - clutch also went.

Zuto deal in the bag this morning, £200 deposit paid to be refunded upon Zuto payout! I love Zuto

Okay little game, I managed to pick a Zafira up late afternoon yesterday. VX Zafira Breeze Plus, Very Clean condition, 2008 08, 34k, 3 Stamps, 1 Owner, MOT July What do you retail that at? Oh in silver.

Thoroughly agree, I find it exactly the same, won't take a car off sale without a deposit (£200), if they're financing the whole amount I'll happily refund deposit on collection. Sold 4 cars this way in last 6 weeks,

Observation at the minute, can't buy a sensible mileage Zafira 1.6 petrol for love nor money. I don't touch the diesel ones so the petrol is my only option and would rather be sub 50k where possible but everytime I locate one they generally go through at £200-£300 less than I'd like to retail the for? Maybe I'm missing something.

Sold another two before lunchtime today and got a finance deal (ZUTO grrr) that should drop in before the weekend so that will put me on 6 for the week before the weekend hits!! Needed this week though, still not been a great month.

If you reduce a vehicle, do you actively include the fact you have reduced it in your adverts i.e. 'Sale - reduced £XXX' or do you re picture etc and pretend it was never at a higher price in the first place? Do customers clamour to buy a reduced vehicle thinking it's a saving or do they get suspicious/nervous?

It clearly wasn't genuine, what was that blonde woman all about? scripted TOWIE-style crap

No mate, had a few bad experiences at Mansfield in the early days so not been down for probably 3 years! Although I thought it was BCA.

Picked up a couple of decent pieces of stock this morning, prices seem to have levelled out these last two days (quiet in general and it's caught up?) 58k 2007 Mini Cooper in White and a 2006 BMW 116 SE 62k in Gun Metal Grey both with £1100-£1300 margins in them. Bout time as it was hard to buy last week for me!

Sold three cars last week total - very quiet. Sold three cars today - excellent day. Strange industry at times!

Aren't customers a bloody nightmare.

Jump Pack (especially starting in winter lol)

In an ideal world leave VAT reg but a lot of Motortrade websites want VAT # in order to allow access.

http://www.standard.co.uk/news/crime/jobless-father-who-keyed-100k-aston-martin-walks-free-after-plea-from-the-cars-owner-a2947526.html

Something is puzzling me. I've just read a bit more on the new act and it still says that if customer has inspected the vehicle and a fault is obvious or should have been noticed then it is not the responsibility of the trader to rectify (which has always been the case). But in order for the customer to reject they MUST prove that any fault was present a time of sale. So lets take an engine light. If it was present at time of sale they would and should have noticed it during test drive and inspection (when they look round the car). So for example next month I sell a car and after 2 weeks an engine light pops on, in my eyes there is no legal way this car could be rejected. I am not saying we won't have to sort the problem out as we normally would but they can't reject because if it was there 'at point of sale' they would have clearly noticed it and as such would be deemed to have accepted it as it is a clear & obvious fault (a dashboard warring light)? Agree or disagree?