trade vet

It’s me is right provided you don’t buy many.I had quite a few run ins but had quite a big account with BCA so had to tread carefully.The most memorable one which I have mentioned on here before was a mileage problem on a ex Autolease car. Our punter had the car for about 3 months before finding some additional history showing it had done another 30k.So I nipped it in the bud and swapped it for a newer and more expensive car,which I taxed and filled up etc.I initially contacted BCA whose reply was negative as usual so I decided to contact Autolease.I got a prompt but abrupt letter in reply in which they virtually told me to ‘ piss off ‘and not to contact them again.This was ideal so I sued them in the Small Claims Court and welded on various consequential damages claims..On the day,BCA flew their legal guy up to Newcastle on behalf of Autolease.He was a very nice guy and explained they would take it on the chin as they couldn’t upset Lloyds Autolease . He also said that because BCA get so many claims on any given day ,it works better to fob traders off and most go away.I can’t remember how much exactly I was awarded but we were into pocket by several grand .After that any problems we had with BCA were promptly dealt with.

The sale is void.How long would it take to contact Experian ( the biggest ref agency in the world ) to get sense out of them to confirm their mistake .Even if they did, it might still bounce back in the future when the car changes hands.Included in the exorbitant buyers fees which they now charge ,buyers are indemnified against this and it was also described as a Premium Select vehicle and an Assured entry which attracts a further fee.You used to be invoiced for the sale price plus an indemnity fee which covered everything.BCA ‘s hard line works because most traders shy away.You have to deep dive into BCA T & C’s and quote both them and those for the National Association of Motor Auctions of which BCA are a prominent member.

Make sure you send them a copy of your Experian report.Its upto BCA to contact Experian to find a remedy .

So basically BCA owned the vehicle as it was entered by their subsidiary We Buy Any Car and both appear to have failed to identify the mileage data discrepancy while carrying out their own due diligence checks. The data discrepancy may only be an error but it is material to the description and therefore it can no longer be considered a UKCGR premium vehicle. Under the circumstances,I would request ( by email ) that they rescind the contract but alternatively you might consider accepting the vehicle if the selling price was reduced by £1500 or whatever and the Assured fee cancelled. You could also enquire from the BCA guy which section of BCA T & C’s you need to refer to with regard to mileage discrepancies effecting Assured entries with BCA owned and entered vehicles and their right to charge storage fees while they are investigating a problem which they themselves have caused and that you require a definitive reply within 48 hours. I would keep emailing them and always be polite if they call you. This appears to be straight forward ,there will be various other angles you could follow. Please keep us informed.

Whatever you do ,do not settle up.Send your contact at BCA an email saying you are taking advice.I have a lot of experience with this sort of thing but before I can reply could you provide a bit more information.Firstly who was the vendor /seller or what section was it in.When you bid,was it sold ‘ hammer down’ or was it sold ‘ provisional ‘ with your bid accepted later.Did the on line description include service history information. Because BCA get so many claims ,for years their policy has been to initially fob off or not admit any liability . It works for them because a lot of dealers don’t follow up and just drop their complaints.

If you are in the trade,have you not got enough headaches to keep you occupied.I know a guy who for 30 years traded heavy stuff doing swaps with franchised dealers.For several years ,he now only deals in classics and from what I understand,the trick is to try and not spend any money on them.

That’s good advice.Just leave it.You can always check out Brightwells Classic sale in Sept. They will have some Jags.

While I agree that using privately taxed 4x4 ‘s inside the M25 needs looking at ,this is getting out of hand.What would you do.I doubt The Police will be interested,they just expect you to claim on your insurance. We don’t yet know why the LR went off the road in Wimbledon,did Vertu sell it to a provisional driver. Mr Forrester has probably had contact from an intermediary of the local ‘ bad guys ‘ who for a fee will have a quiet word with the ringleaders.They will then ‘shit themselves ‘and have to move away.

Good result.The moral of the story is ‘ don’t let anyone stitch you up ‘ especially with other dealers and auctions,never take things on the chin when there is a lot of money involved without ‘ having a go’ .For those who operate larger pitches and employ sales guys ,firefighting stuff like this is a regular occurrence and you get used to it.

Did you not bill BCA or better still,the vendor for your consequential losses.

Nice one but surely the customer would have signed for the mileage on the sale invoice.Do Experian not also confirm the mileage .It’s the customer who should threaten Trading Standards/Court action with his supplier.Unless things have changed,in my experience ,things like this and also with any outstanding finance ,its the first dealer in the line who has the problem. ( if they are still trading ).

You appear to have shown the usual due diligence.I would be informing your customer that under the circumstances,the transaction has to be rescinded plus your costs unless a lower p/x allowance can be agreed for you to accept the vehicle .I would also inform the customer to get in touch with the supplying dealer to see what their reaction is. The buck stops with the supplying dealer and if they are still in business ,I think your customer is entitled to a refund as he has been misrepresented.

It sounds like more FCA bullshit for Consumer Protection for Prime Chucky Duffers who then get proposed to the various sub prime brokers and accepted at enormous % APR.On my old pitch they tell Chucky Duffers to raise their own finance as they only do prime finance.I found years ago that sub prime chucky punters were often trouble ,their swappers were totally neglected and they never returned to buy something else.If you carry good stock,wait for a proper punters to buy it. Sorry not much help

Didn’t know about Cazoo wholesale.It must have cost them a billion to find out that there is more money in charging auction buyers fees than retailing .

I doubt this 40 cent rise signifies any upturn .You have to consider that they were floated at $10 .When they collapsed to $1 ,in order to continue they had to do a ‘reverse consolidation’ or something which meant that for every 20 shares held,they then became 1 share.There might be people out there who still own shares which stand them $200 dollars each.Looking forward to a Netflix documentary about amateur car dealers Cazoo and possibly Cinch ( lost £200m ) and now Car Wow after they have all gone ‘tits up ‘ .Unfortunately when this happens,it could make it more difficult for proper car dealers to get funding……..Rant over !

This sort of thing has occurred for years. Wheel clamping on private land is now illegal.wheel clamping on public land by Police ,Councils and DVLA is allowed. It is probably a scam or DVLA cock up.I would request more details in writing and a photo.

The tide is out…….Even the liars are quiet.

As the Pet Shop Boys might say. AT net profit Down to £300m on £500m t/o ? Some people might argue this is theft by overcharging or an abuse of their dominant share of the market.If Banks, Insurance Companies or Utilities or even Tesco or Sports Direct did a quarter of AT ‘s margins they might be hit with a windfall tax.! To get it into perspective Vertu/ Bristol Street Motors needed to do £4b t/o to net £40m and they employ 7000 people……Apologies rant over…..I still live in the days of AT mag…..those were the days !

HPI are rip off merchants now.However if the original contract was set up over 10 years ago it might have been with the old UK company so you might be able to escape without paying an exit fee.If you haven’t got your original contract ,I would ask them for a copy but expect to get the run around !

It reminds me of the Ford Dealer in rural Northumberland where we would buy swappers in the distant past.I was waiting to see the sales manager who was showing some new car to a typical farmer and his wife. She said she didn’t like the colour and the sales manager who also looked like a farmer replied ‘ I wouldn’t worry about the colour pet,when it’s covered in shit you won’t notice ‘ .She said ‘ you’re right we will have it ‘.

Howdy Doody !

That’s right but what I remember is you can always shift nice stock if it is priced right no matter what colour it is.Never mind bright red or DC as we used to call it,what about some of the trendy colours today that appear similar to public toilet brick light blue on various Porsche models and also urine gold used by several manufacturers.You couldn’t replicate those in Tekaloid ( that’s a distant past joke ! ) when a full shoot was £55 ……..no kidding.

You could be right but they might need to hire George Clooney,Brad Pitt and David Beckham as brand ambassadors to get ‘ street cred ‘ ! We had an MG 3 small hatch a few years ago,looked the part but drove like an 80’s Metro. The young punter was happy with it, probably because it was 3 year old,£4000 and it was an MG !

Inflation or what ! Just reading about the new F500 EV.The poverty model is £34,000 ! with a ‘ potential’ range of 164 miles ? I wonder how many of those will dealers be expected to shift per month. I would imagine that punters will need 10 grand deposit to even rent one for 3 years.How much will they retail for when they are 5 years old ,30k but with 10- 15% battery depletion ,sounds like £6999 max.to me. …….it’s mad.

Unfortunately it appears to me that the bottom line is that it doesn’t matter whether it was from BCA or any other auction , I think a judge might say that as a professional car dealer having PDI’d the car ,you have forfeited your chance of making any further claim regarding a misleading Assured Report by retailing the vehicle with known faults to an innocent member of the public. As a newbie,you will need to factor in that with on line buying you should find that you get far more bonuses than penalties so just ‘ take your medicine’ and move on.I might add,if this is your first year operating on your own,even if you have been in the trade as a salesman for years,be prepared as you might be faced with set backs you never even thought of. So good luck and ‘welcome to the jungle ‘ and don’t be put off.