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Good idea! I will bear in mind. Our (albeit basic) PDI doesn’t have a section for engine oil leaks. The more this goes on though the more I think it’s a ruse for something else. Lots of excuses etc. I’ve found a lot more out about the car and where it came from and I’m certain IF there is a leak it’s air con dripping, power steering or a pipe has literally just given way because the people who took it in are as straight as anything. Maybe I came across too soft at the time off sale... but I’m still trying to hang onto my faith in people being generally alright Thank you all for your input. I think this forum is really helping all of our businesses to properly deal with CRA issues. Will update as I go.

I’ve attended a few different auctions recently and they all seem to be chocker block full of cars but prices are strong. Dealer Auction is getting ridiculous (I rejected a diesel Zafira due to the gearbox being knackered - the vendor declared it yet it made more money than I’d bought it at!) but the main problem are the recon costs. I’m plowing hundreds into just about every car I buy.

You just click on the ebay MP listing (I do it after it has been fed from loading on Click Dealer) click 'Change' then 'Allow Best Offer' is a check box to tick underneath the price. I then ammend the heading and sub heading, scroll down and add any other bits the feed has missed, then I also click on the 'Exclude from bulk uploads' otherwise your next feed may overwrite your changes. Price Consumer Price £ VAT Information Please select (VAT included) + VAT (No VAT) Applicable VAT Rate % Allow buyers to send you their Best Offers for your consideration Note: Using Best Offer will make you subject to feedback if offers are formally accepted through My eBay.

I was meaning what do you specialise in i.e,small up to x years,hi spec stuff,low or higher mileage,ex fleet etc,.....our guys do ex fleet upto 5 years 70- 100k miles which are bought on line.

What sort of stuff do you deal in.How many do you stock.You are fortunate to have dozens of auctions within 90 mins drive.Do you buy online.

Your 2p is the same as my 2p!

Maybe try and help her out with a garage recommendation? whereabouts is she? if she is near to one of us, we could suggest a garage that wont rip you off

After 3 days even if you win your argument that customer sounds a right plonker and will be with you with every squeak and rattle for the next six months. Car shouldnt have done any mileage should still be prep clean ish ! i would get it back asap give him his money back minus £200 until he gives you the log book back if its gone to the dvla and get on with your day. I find headaches like this put you in such a bad mood for days i lose sales as i am such a grumpy git.