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  1. Past hour
  2. metcars
    After noticing the growing numbers of sellers that use BCA images (that weird warehouse background) for their own adverts, I’m surprised BCA doesn’t watermark them? Plus, the guys in social media that stream live sales. Their terms and conditions specifically mentions that copying, republishing, broadcasting of their content requires permission.
  3. Last week
  4. trade vet
    Outrageous ! When you consider today’s extortionate buyers service charge fees and is EV charging mentioned in their T and C’s similar to storage fees.We all have stories about aborted collections even when you have travelled hundreds of miles but that is a good one. You have got to complain.I would have paid the £30 because I think there might be grounds to get it refunded and a bit more..I would then be politely emailing the manager for a legal explanation and to waste his time. Is BCA Bristol licensed to sell electricity or are they a registered CPO ( charging point operator ) in which case they can sell electricity without a licence but I think there maybe a maximum price,were they illegally profiteering etc.Also did you pay an EV assured fee and who was the seller/ vendor .Was it a UKCG vehicle.( their own car ).I live in the past of course,in the old days and with all auctions if you had a genuine grievance ,if you complained politely you often might get a quick knock in return !
  5. steve1958
    i collected an EV vehicle from BCA Bristol recently and it had only 9 miles of charge range, the nearest charger was about 7 miles away, which would leave me with 2 miles of range remaining, i asked the staff at Bristol if they could simply plug it in for 30 minutes just to give me a few extra miles, but they refused unless i paid them £30 !! absolutely pathetic rip-off, and very unhelpful staff at Bristol, BCA is definitely getting worse
  6. Earlier
  7. Paul Falcon Cars started following 2010 Audi A3 Quattro TDI 170 Smoke
  8. Paul Falcon Cars
    Hi Everyone I have a ongoing intermittent smoke issue with my Audi A3 2.0 TDI, the issue I am experiencing is clouds of white/blue smoke from exhaust, it can happen either when the engine is hot or cold. Here is the strange thing, if it decides to smoke it will from the start to finish of a journey, I can leave the car for say a couple of hours, start and drive back from that journey with no smoke what's so ever, for example I did a 100 plus journey today and it smoked like crazy, switched off and left the car for 3 hours, jumped in and started, drove back same distance without any smoke what so ever. When smoking there is no drop in power. The EGR has been replaced. No loss of water. Can anyone help please?? Paul
  9. Beautiful South Martin
    All my google reviews have disappeared completely, which were sitting at 4.9 and took about 10 years to build up. Not sure if I've been hacked! Does anyone know how I can contact google direct for them to investigate please? either email address or telephone number? Thanks
  10. Pop Alexandra
    I have had a lot of positive experience with a truck import back in 2020. I worked with RBI and would recommend them with any vehicular imports. You could see more at https://rbi-he.com/industries/transportation
  11. metcars
    Yikes! Maybe I’ll just leave it?
  12. trade vet
    There will be hassle,good luck We ( our family company ) used the same insurer for many years and still do having paid them many thousands for motor trade ,buildings,pensions and also our personal home insurance.We were always named on our trade policy as being covered for business ,social and domestic use of our company cars.We never had any claims at all.So when I retired I no longer needed a company car ( and to pay Company Car Tax ) so I having been quoted ,I got covered on a private car having declared full no claims.A month or so later they contacted me threatening to cancel the cover because I had suppled false information to get a No Claims Discount.They were adamant I did not qualify and would have to start afresh.They said that I personally had not previously had a motor insurance policy in my name so could not apply a no claims discount.I tried to argue that as I was a loyal customer for many years and had paid them many thousands without any claims plus we still had several policies with them ,they should give me full no claims .They still refused. I was told that it may be possible to get full no claims accepted from another insurer who will take your money but in the event of a claim,it may not be accepted having relied on my declaration.So we now have 4 cars on the one private Comp policy which I have got down to £1500 because each car does less than 3k per year……If that is any help !
  13. metcars
    I’m looking at moving from motor trade to private insurance. Will there be ‘hassle’ getting my NCD accepted. Apparently Churchills are a possibility. Has anyone done this recently or have any info? Thanks
  14. TM1989
    Hi how’s everyone doing? Specially in the north west? Anyone selling much stock? We’ve been dead just tyre kickers popping out of the woodworks.
  15. trade vet
    So praised by the judge who rejected the claim as it was established buyers remorse because a relative had supplied another car ,yet it still costs you £550 when it was sold for £1850.! That’s par for the course in the Small Claims Court for car dealers.The message is……don’t sell cheapies to punters under 60 or better still ,don’t bother at all.
  16. TM1989
    Sorry to hear mate
  17. Hargy
    Update on above case. We did go to court and judge declared this was more a case of buyer regret as customer had bought a car from her relative and just thought she could return car to us. She did describe me as ‘very honest and trustworthy’ and rejected the claim. However she did award customer £400 compensation for the length of repair time along with court costs so although we won the case we still feel we lost as it cost us £555?? Seems you can’t win no matter what you do.
  18. trade vet
    Rates are not likely to come down. They do £600m t/o and net £350m profit without employing many people. How good is that.The thing is that it doesn’t work as well as the original Autotrader mag which came out on a Thursday was also expensive but had paid for itself by Friday morning ! Your options are,don’t advertise all of your stock,buy £20k worth of AT shares as hedge against future increases,only advertise and show one model of vehicle with a choice of more in stock etc.Anyone else got any better ideas. It could be worse,in the US they might threaten to cancel your account if you advertised on another platform !
  19. steve1958
    the greedy people at autotrader are increasing the price yet again from an already overpriced platform, they have a complete monopoly so they can charge whatever they like, just another example of corporate greed
  20. Beautiful South Martin
    Thanks for the info mate much appreciated
  21. TM1989
    Hi You will need the 11 digit ref number on the green new keepers slip to tax the car again. The green slip you have her is the one. Make sure you take that off her when she gives you the car back. Don’t put anything into her name mate. You’ll just have to get the v5/green slip off her. cross her name out on the v5 with acid/make up remover and just sell it to someone else mate. A little bit of Acetone normally does the trick to rub details off very carefully mate. I’ve had a couple of these idiot customers too unfortunately.
  22. Beautiful South Martin
    Just had a customer wanting to hand a car back after 1 week of ownership. My question is this? DVLA have not been informed of new keeper change which is at present 1 owner. It was taxed by direct debit and customer has advised she is cancelling direct debit once it is returned. Once I put it back up for sale and resell how do I re-tax to new keeper ? Trying to avoid putting it into the cancelled customers name as 1) her name will be on the V5 2) And if I did I'm not sure I will ever see it again once its posted out to her by DVLA as she's a bit of a shouter. Any advice please.
  23. trade vet
    I thought I could value stuff,but not any more.I saw this elongated Mini Countryman with big alloys today.24 plate EV .An elderly lady got out and I was thinking who has stitched her up with that ,it must be about 35 grand.It turns out they are 58 grand ! The job has gone mad.No wonder Peter Vardy from the motor trade dynasty is jacking it in.,how many will follow ……All the best.
  24. Paul C
    Personally I use enterreg.com
  25. trade vet
    I would be emailing the manager for an explanation,give him a headache.Surely Storage fees were invalid anyway when the Met Office was issuing severe storm warnings to travellers from the middle of last week.It is very unfair that a substantial account holder could now be billed by their transport company for an aborted collection caused by BCA ‘s mistrust that you will pay them £12.Major problems I usually accepted but stuff like this really got me annoyed.
  26. steve1958
    its impossible to get through to the manager at Edinburgh, they really don't want to know, we've just added up all the BCA purchases we have done in the last 12 months and it comes to about £500,000 yet they wouldn't release the vehicle over a lousy £12 until it had completely cleared their online payment system
  27. trade vet
    That’s really bad,surely your BCA credit facility is more than £12 ! I would be speaking to the auction manager . They used to nice people at Ingleston.
  28. steve1958
    just another update, BCA finally put it back through the online auction, but disappointingly they still didn't declare the V5 and actual model details had a discrepancy and the vehicle subsequently went 2k over CAP, whereas if BCA had been honest and open in their description it would have barely achieved CAP
  29. steve1958
    yes, BCA are definitely getting worse in all areas
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