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  2. Willoughby
    My understanding is that if you are moving the car on the the road with no tax - you need to display trade plates (whether its in the Trade or not) as you say ... if car is pre-booked for an MOT they aren't needed as this is a specific exemption....
  3. trade vet
    The bottom line is that Judges do not like car dealers.The Judge is unlikely to know that an ABS sensor is not a big deal.I have unsuccessfully defended 3 cases brought by punters in the Small Claims Court where I thought there was no way I would lose.On the other hand I have won cases against an architect,a builder,a clothing wholesaler and the best one BCA.I think you will need to be able to prove that you offered a free repair and that they refused.Also it is important to make sure they have correctly followed procedure prior to issuing their claim.Was it sold with a new MOT,did you get a PDI sheet signed on handover,did you note the mileage when you had it back.How did you word your signed sales invoice . It is very unfair but selling cheapies these days is very risky and you might have to take your medicine on this one if you haven’t got a good defence which the Judge understands.
  4. TM1989
    Hi mate I don’t know what’s going on here. A lot people who can offer advise don’t seem to reply. I’ve had similar issues to yourself in the past unfortunately and will probably have more in the future. you’d rather refund them money and keep some money for the time they’ve used the car i.e mileage used and their name that’s been added onto the log book etc. I do feel for you mate. Some people just take the piss unfortunately. I bet she’s added a few thousand miles to the car, drove it up and down the country and now just wants her money back thinking her dad is going to cover your losses!!!
  5. Paul C
    I know all about the restrictions of driving with trade plates. My understanding was that trade plates are used to "cover" the fact a car isn't taxed on the road. BUT are they also required when a car is "in the trade" ie it doesn't have a registered keeper? For example, if I wanted to drive an "in the trade" car to/from an MoT, do I need them, since I don't need tax because there is a specific exemption there. TIA!
  6. metcars
    I feel for you Steve, you’ve had a lot of hassle recently?
  7. steve1958
    just want to pass this scenario to anyone for advice, vehicle was sold as grade 1 with no mention of a damaged windscreen, however on inspection at the auction site it has a chip/crack to the windscreen and is an mot failure. what are my options ? thanks in advance
  8. steve1958
    just an update, Clegg Gifford admitted it was an 'error' on their part and no tracker certificates are required
  9. steve1958
    just an update, bca accepted the vehicle was misrepresented and collected it back to the branch
  10. Hargy
    Hi. I’m relatively new to the car trade (5 years) and sell mostly sub 10 year old cars with very little hassle. In April I took a trade in Proton Savvy 2011 with 35k miles from an old lady. She’d had the car for the last 10 years. I sold this on for £1850. Fast forward to July and got a message saying fuel filler neck had corroded and they wanted the car repaired. We agreed to repair which took a while to locate a part which eventually had to be adapted to suit. Customer collected car nd messaged me next day saying abs light had come on and they demanded a refund. I noticed that weekend they had advertised the car for sale but took it down a few days later. I offered to get the car repaired at our cost to keep things sweet but they insisted on a refund and that they were entitled under consumer rights. This has gone on a while now and eventually I told them to go legal if they wished as the car was perfect for the 1st 3 months. Today I got court papers that they’re taking me to small claims court Is there any way possible they could win this case?
  11. steve1958
    hello, my insurance broker is Tradex and i have insurance with CGI insurance, recently Clegg Gifford have told me i require a tracking certificate for all my vehicles, and have 7 days to comply or my policy will be suspended! the email has come from a data entry clerk, kessia hale in Brentwood. this email seems bizarre as one my vehicles is a 2008 Renault scenic for example, has anyone else had this email 'threat' from CGI if this new policy by cgi is indeed correct it will cost motor traders a small fortune to implement. thanks for anyone's help
  12. Halfpenny
    There is a problem on these whereby the airbox plastic fasteners break causing a rasping/vibrating noise usually heard accelerating in 1st, 2nd....sounds like exhaust. New airbox needed.
  13. Halfpenny
    This is a Renault engine that has a variety of problems and is known to fail early. It was used in Renaults, Nissans, Dacias. There was a 'class action' claim against Renault in France. A ton of info on the internet. There were improvements made in 2019. I will not touch one pre-2019. I think you could be in a difficult position with this one..
  14. trade vet
    It might help if you read their T&C’s closely with regard to their Assured reports.
  15. steve1958
    thanks for the advice, will keep you posted
  16. friar
    Bought a car off G3,when arrived, delivered by them, had Urea and yellow warning light on. There was a clean Assured report.£30 cost Complained to G3, but was told in one of dashboard photo's, showed lights on. Sorry mate you knew about it! What do you think?
  17. trade vet
    At what point did the engine fail,was it after they drove it out of the garage.Did they contact you immediately.Ask for a copy of the invoice from their local garage which should show the mileage in order to check the mileage since.I recall having something similar and the punter had been towing an oversized caravan which I spotted on StreetView. You need to get as much evidence as you can and then contact Lawgistics .
  18. trade vet
    Your contract is with the vendor and BCA acted as agents for the Merc dealer who are the vendor.You shouldn’t have a problem but unless things have changed,BCA policy will be to try and give you the runaround.If that happens,what I used to do was to put BCA on notice that you intend to take legal action against the vendor.They usually caved in after that but don’t forget to charge for your costs. Keep us informed.
  19. steve1958
    i recently bid on a Tesla described as a Tesla Model LR AWD, however on collection it turned out to be a Standard Range non awd, (verified by Tesla and the vin number, it appears the previous owner had recently changed the v5c details with DVLA and badged it to look like a dual motor Long Range, the vendor is a Mercedes main dealer, I've raised a claim with bca assured but wondered if anyone has come across this sort of thing before, I'm concerned that bca will try to get out of it.
  20. Beautiful South Martin
    Sold a 2014 Nissan Note 1.5 DCi to a customer who rang after 1 day of ownership to say the exhaust was blowing, got it back in and my garage guy has stripped the entire exhaust off to the check the manifold, done smoke tests etc and is adamant there is no issue with the exhaust. It does sound exactly like its blowing from the front of the car when you put the revs on. Any clues anyone? Thanks
  21. Glevum
    Where do I stand - a customer bought a 67 plate nissan qashqai 1.2 petrol with 68000 miles 5 and a half months ago, they have done over 5000 miles and the engine failed. They took it into a local garage who diagnosed no compression on cylinder 4 and drove it back out again. They wrote a letter quoting CRA 2015 that the car must be od good quality and fit for purpose etc and are demanding a FULL refund of 7495 We wrote back saying the 3 month warranty supplied has expired and we have no liability after over 5000 miles. They replied stating that the engine damage occured whilst driving the car on a long drive and this was the first long drive they had made during their ownership and the previous 5000 miles were local driving so they are saying the fault was present at the point of purchase. I know it soinds ridiculous but do you think they have any chance of winning the county court case ?
  22. ChrisO
    I live just down the road from where it pinched from. It was in a trailer and surrounded by all the production trucks. They took the trailer and probably didn’t know what was inside until they opened it, a bit like a kinder surprise,
  23. ChrisO
    As long as it’s been paid for, it will be taxed as soon as it was processed.
  24. friar
    I know it will be a while for v5,but will car be taxed soon as they process documents so customer can use car? Thanks all!
  25. TM1989
    How’s engines sales going? Quiet or busy?
  26. Scooby who
    Yes he was asking for trouble to be fair, if it were me I'd have slept in it. I hate thieves thought, lowest scum that's out there
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