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  2. Paul C
    Personally I use enterreg.com
  3. trade vet
    I would be emailing the manager for an explanation,give him a headache.Surely Storage fees were invalid anyway when the Met Office was issuing severe storm warnings to travellers from the middle of last week.It is very unfair that a substantial account holder could now be billed by their transport company for an aborted collection caused by BCA ‘s mistrust that you will pay them £12.Major problems I usually accepted but stuff like this really got me annoyed.
  4. steve1958
    its impossible to get through to the manager at Edinburgh, they really don't want to know, we've just added up all the BCA purchases we have done in the last 12 months and it comes to about £500,000 yet they wouldn't release the vehicle over a lousy £12 until it had completely cleared their online payment system
  5. trade vet
    That’s really bad,surely your BCA credit facility is more than £12 ! I would be speaking to the auction manager . They used to nice people at Ingleston.
  6. steve1958
    just another update, BCA finally put it back through the online auction, but disappointingly they still didn't declare the V5 and actual model details had a discrepancy and the vehicle subsequently went 2k over CAP, whereas if BCA had been honest and open in their description it would have barely achieved CAP
  7. steve1958
    yes, BCA are definitely getting worse in all areas
  8. steve1958
    we have a vehicle for collection at BCA Edinburg, we were originally going to collect it on Friday, however due to storm Bert and heavy snow in Scotland we put off collection until Monday (today) however when the pre-arranged transporter arrived at BCA Edinburgh, they would not release the vehicle until a 1 day (£12) storage charge had been paid, by the time i frantically paid it via bca's online portal the transport driver had left the site, due to having other dropoffs and pickups to do, i really think BCA and in particular BCA Edinburgh are incredibly penny pinching and with an uncaring attitude, they could not care less about 'weather excuses' as they put it, (storm Bert ranks as one of the worst storms in years!) now i have to re-arrange the transport collection, with more subsequent storage fees being incurred.
  9. trade vet
    Surely no one relies on guides anymore when you have various on line retail platforms to compare.There are of course conspiracy theories why Cap values are generally well below the market.As for Glass’s,in the distant past it was usually only the franchised dealers who subscribed annually and we like many others would just give a salesman about £2 for the previous month’s issue and work off that.
  10. friar
    Used to be Glass’s guide in pocket,not now I know. What’s best place now for values?
  11. Willoughby
    My understanding is that if you are moving the car on the the road with no tax - you need to display trade plates (whether its in the Trade or not) as you say ... if car is pre-booked for an MOT they aren't needed as this is a specific exemption....
  12. trade vet
    The bottom line is that Judges do not like car dealers.The Judge is unlikely to know that an ABS sensor is not a big deal.I have unsuccessfully defended 3 cases brought by punters in the Small Claims Court where I thought there was no way I would lose.On the other hand I have won cases against an architect,a builder,a clothing wholesaler and the best one BCA.I think you will need to be able to prove that you offered a free repair and that they refused.Also it is important to make sure they have correctly followed procedure prior to issuing their claim.Was it sold with a new MOT,did you get a PDI sheet signed on handover,did you note the mileage when you had it back.How did you word your signed sales invoice . It is very unfair but selling cheapies these days is very risky and you might have to take your medicine on this one if you haven’t got a good defence which the Judge understands.
  13. TM1989
    Hi mate I don’t know what’s going on here. A lot people who can offer advise don’t seem to reply. I’ve had similar issues to yourself in the past unfortunately and will probably have more in the future. you’d rather refund them money and keep some money for the time they’ve used the car i.e mileage used and their name that’s been added onto the log book etc. I do feel for you mate. Some people just take the piss unfortunately. I bet she’s added a few thousand miles to the car, drove it up and down the country and now just wants her money back thinking her dad is going to cover your losses!!!
  14. Paul C
    I know all about the restrictions of driving with trade plates. My understanding was that trade plates are used to "cover" the fact a car isn't taxed on the road. BUT are they also required when a car is "in the trade" ie it doesn't have a registered keeper? For example, if I wanted to drive an "in the trade" car to/from an MoT, do I need them, since I don't need tax because there is a specific exemption there. TIA!
  15. metcars
    I feel for you Steve, you’ve had a lot of hassle recently?
  16. steve1958
    just want to pass this scenario to anyone for advice, vehicle was sold as grade 1 with no mention of a damaged windscreen, however on inspection at the auction site it has a chip/crack to the windscreen and is an mot failure. what are my options ? thanks in advance
  17. steve1958
    just an update, Clegg Gifford admitted it was an 'error' on their part and no tracker certificates are required
  18. steve1958
    just an update, bca accepted the vehicle was misrepresented and collected it back to the branch
  19. Hargy
    Hi. I’m relatively new to the car trade (5 years) and sell mostly sub 10 year old cars with very little hassle. In April I took a trade in Proton Savvy 2011 with 35k miles from an old lady. She’d had the car for the last 10 years. I sold this on for £1850. Fast forward to July and got a message saying fuel filler neck had corroded and they wanted the car repaired. We agreed to repair which took a while to locate a part which eventually had to be adapted to suit. Customer collected car nd messaged me next day saying abs light had come on and they demanded a refund. I noticed that weekend they had advertised the car for sale but took it down a few days later. I offered to get the car repaired at our cost to keep things sweet but they insisted on a refund and that they were entitled under consumer rights. This has gone on a while now and eventually I told them to go legal if they wished as the car was perfect for the 1st 3 months. Today I got court papers that they’re taking me to small claims court Is there any way possible they could win this case?
  20. steve1958
    hello, my insurance broker is Tradex and i have insurance with CGI insurance, recently Clegg Gifford have told me i require a tracking certificate for all my vehicles, and have 7 days to comply or my policy will be suspended! the email has come from a data entry clerk, kessia hale in Brentwood. this email seems bizarre as one my vehicles is a 2008 Renault scenic for example, has anyone else had this email 'threat' from CGI if this new policy by cgi is indeed correct it will cost motor traders a small fortune to implement. thanks for anyone's help
  21. Halfpenny
    There is a problem on these whereby the airbox plastic fasteners break causing a rasping/vibrating noise usually heard accelerating in 1st, 2nd....sounds like exhaust. New airbox needed.
  22. Halfpenny
    This is a Renault engine that has a variety of problems and is known to fail early. It was used in Renaults, Nissans, Dacias. There was a 'class action' claim against Renault in France. A ton of info on the internet. There were improvements made in 2019. I will not touch one pre-2019. I think you could be in a difficult position with this one..
  23. trade vet
    It might help if you read their T&C’s closely with regard to their Assured reports.
  24. steve1958
    thanks for the advice, will keep you posted
  25. friar
    Bought a car off G3,when arrived, delivered by them, had Urea and yellow warning light on. There was a clean Assured report.£30 cost Complained to G3, but was told in one of dashboard photo's, showed lights on. Sorry mate you knew about it! What do you think?
  26. trade vet
    At what point did the engine fail,was it after they drove it out of the garage.Did they contact you immediately.Ask for a copy of the invoice from their local garage which should show the mileage in order to check the mileage since.I recall having something similar and the punter had been towing an oversized caravan which I spotted on StreetView. You need to get as much evidence as you can and then contact Lawgistics .
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