It's me 615 Posted July 22, 2020 from 1 till 2 mon to friday gis a job 1 Share this post Link to post Share on other sites
G Dog 7 Posted July 22, 2020 I was trying to get through to these people for a licence check code the other week. Nearly 3 hours pre-recorded nonsense and the line went dead. I felt driving down there to give them a large chunk of my mind ! Share this post Link to post Share on other sites
Halfpenny 114 Posted July 22, 2020 1 hour ago, It's me said: from 1 till 2 mon to friday gis a job To be fair its not like they work 9-5 with an hour for lunch. Its 8-1pm and 2-7pm so they open 10 hours a day. I guess there is basically two 'shifts' of staff. We always moan about DVLA but overall I find them OK. I have had a lot more problems with other organisations. The worst ever was Npower, absolutely shocking. Share this post Link to post Share on other sites
Lakeside 94 Posted July 22, 2020 3 hours ago, G Dog said: I was trying to get through to these people for a licence check code the other week. Nearly 3 hours pre-recorded nonsense and the line went dead. I felt driving down there to give them a large chunk of my mind ! You can get them online? Share this post Link to post Share on other sites
G Dog 7 Posted July 23, 2020 17 hours ago, Lakeside said: You can get them online? You can only get them online if other digital documentation matches. In this case, the gentleman had his middle name on his driving licence and no middle name on his passport. Hence, you have a digital mis-match and you will not get a check code. You will then require to call the DVLA for said code. This will also happen if there is a discrepancy with a National Insurance number. This documentation is digitally cross checked all at once to avoid fraud. Share this post Link to post Share on other sites
JobDone 5 Posted July 23, 2020 Skeleton crew. I’ve been waiting for my trade plate application to be processed for 8 weeks now. Share this post Link to post Share on other sites
JDM1983 28 Posted July 24, 2020 Can’t say I’m surprised, even the website gets the evening off to chill out - sold, transferred or bought a vehicle website closed every day from 7pm to 7am - what possible good reason could there be for that Share this post Link to post Share on other sites
BHM 994 Posted July 24, 2020 5 hours ago, JDM1983 said: sold, transferred or bought a vehicle website closed every day from 7pm to 7am - what possible good reason could there be for that Nowt to do with Covid19, that's always been the case. I don't know but I assume i's so if they need to do any maintenance they can do it whenever they like at their leisure. Share this post Link to post Share on other sites
Frank Cannon 812 Posted July 26, 2020 7am to 7pm for online V5 change of ownership......do they employ a guy winding the computer handle or maybe a lady in a huge hamster wheel driving a generator for it Share this post Link to post Share on other sites
johny1980 4 Posted July 29, 2020 On 7/26/2020 at 8:51 PM, Frank Cannon said: 7am to 7pm for online V5 change of ownership......do they employ a guy winding the computer handle or maybe a lady in a huge hamster wheel driving a generator for it Share this post Link to post Share on other sites