Melv 1 Posted January 23, 2019 Hi all, I have recently purchased a fiat 500 from manheim car auctions, it had a surecheck report saying the car was fine, I paid for it a few days after, got the keys and docs realised that it was an ex rental car! FML which they didn’t disclose, but when I started the car I noticed a grinding noise when the clutch was released and when driving it around their yard the car made some awful noises, I suspect a gearbox and clutch issue, probably due to the fact it was ex rental and has had a million different drivers. I didn’t tale the car and gave they keys and docs back to reception, who told me to contact surecheck, having done so they tell me that it wouldn’t be covered as it’s only a static check they do on the gearbox, this is pathetic as you cannot test a gearbox/clutch properly static, it regardless the noise is there when it is static!!!!!!! They admit the car has an issue when driving but not static, which I know is rubbish. I have wrote to them and they are still rejecting a refund, the only thing I’ve been offered is a goodwill gesture of 3 months lower indemnity rates haha, any ideas how I could fight this without getting legal thanks Share this post Link to post Share on other sites
sparky 274 Posted January 23, 2019 11 minutes ago, Melv said: Hi all, I have recently purchased a fiat 500 from manheim car auctions, it had a surecheck report saying the car was fine, I paid for it a few days after, got the keys and docs realised that it was an ex rental car! FML which they didn’t disclose, but when I started the car I noticed a grinding noise when the clutch was released and when driving it around their yard the car made some awful noises, I suspect a gearbox and clutch issue, probably due to the fact it was ex rental and has had a million different drivers. I didn’t tale the car and gave they keys and docs back to reception, who told me to contact surecheck, having done so they tell me that it wouldn’t be covered as it’s only a static check they do on the gearbox, this is pathetic as you cannot test a gearbox/clutch properly static, it regardless the noise is there when it is static!!!!!!! They admit the car has an issue when driving but not static, which I know is rubbish. I have wrote to them and they are still rejecting a refund, the only thing I’ve been offered is a goodwill gesture of 3 months lower indemnity rates haha, any ideas how I could fight this without getting legal thanks Ashtrays on a motorbike, chocolate fireguards and then you have surecheck. All utterly useless. Even by motor trade standards a truly deceitful product. Anyway, all unimportant, anyone fancy a survey? Share this post Link to post Share on other sites
Contracts 68 Posted January 23, 2019 Are you in the motor trade? Share this post Link to post Share on other sites
EPV 631 Posted January 23, 2019 A little intro wouldn't have gone a miss! You're on stony ground here imo. The surecheck report just states whether the car engages in 1st and reverse gear, when the car is static. Which it does, so you say. It doesn't relate to the clutch or any noise from the box, unlike BCA's which does refer to the clutch itself. Whether you agree with the criteria on the surecheck and how they conduct it is academic, they do what they do and that's it. You did the right thing by not taking it and leaving it there, I'd say this will likely hinge on how much you buy from them, whether you have a good standing account with them etc. I'd say you'd have little joy taking them to court as they have probably not done much wrong. Share this post Link to post Share on other sites
trade vet 701 Posted January 23, 2019 Hi Melv I think you need to focus on the description.Ask to listen to the tape and try and get a copy of the catalogue.If it was a direct ex daily rental car,that is material to the description.There have been cases lately where dealers have been heavily fined for not disclosing about ex daily rental cars.Good Luck. Share this post Link to post Share on other sites
EPV 631 Posted January 23, 2019 17 minutes ago, sparky said: Ashtrays on a motorbike, chocolate fireguards and then you have surecheck. All utterly useless. Even by motor trade standards a truly deceitful product. Anyway, all unimportant, anyone fancy a survey? Hahahaha On the subject of surecheck, it's true. As BHM would say, you couldn't trust them to describe a lump of coal accurately. I've had an Audi A4 recently with "engine runs with a misfire" which seemed to fix itself with 250 miles of driving and a Mercedes with "engine doesn't operate as intended" which has to be the vaguest fucking description known to man. It may as well say " the assessor didn't really know what he was doing but just in case, we think the engine is broken" Share this post Link to post Share on other sites
BHM 994 Posted January 24, 2019 8 hours ago, sparky said: Even by motor trade standards a truly deceitful product. Abso-bloody-lutely! Bronze & silver certainly aren’t worth a toss. Read what they ACTUALLY cover & it’s a dismally short & pathetic list and these crooks will simply hide behind ‘the static test’ statement. 8 hours ago, trade vet said: Hi Melv I think you need to focus on the description.Ask to listen to the tape and try and get a copy of the catalogue.If it was a direct ex daily rental car,that is material to the description.There have been cases lately where dealers have been heavily fined for not disclosing about ex daily rental cars.Good Luck. The parasites will take another £25 for this privilege. He’s better off putting it towards his repair bill! Share this post Link to post Share on other sites
Blenheim Car Sales 111 Posted January 24, 2019 if you read the terms and conditions for the Surecheck ( no one does) you really have not got a chance in hell, Its worded to protect them at all times, Its going to be legal and binding to, I doubt anything legal from you would change things, Share this post Link to post Share on other sites
trade vet 701 Posted January 24, 2019 Melv Can we have a reply and more info please.Daily Rental Company name and confirmation it was direct from them etc.You May have to go legal but it could be worth your while. Share this post Link to post Share on other sites
Rory RSC 596 Posted January 24, 2019 If I could sign a disclaimer to say I wont pay surecheck charges and I won't ever claim for it then I would. Thing that pisses me off on the odd occasion I do claim is how long it takes to actually get paid, how many times I chase up and how many times I have to speak to Daz or Tony ffs..... Share this post Link to post Share on other sites
DHill 16 Posted January 24, 2019 I don't buy many from Manheim admittedly but on the odd occasion I have claimed, never had an issue, including a gearbox, door speaker and clutch/flywheel. Am I the lucky one? Share this post Link to post Share on other sites
It's me 615 Posted January 24, 2019 1 hour ago, DHill said: I don't buy many from Manheim admittedly but on the odd occasion I have claimed, never had an issue, including a gearbox, door speaker and clutch/flywheel. Am I the lucky one? maybe because you get noddy with the big hat and bother boots to sort them out? Share this post Link to post Share on other sites
andymc1973 199 Posted April 2, 2019 (edited) this check is probably the worst yet Edited April 2, 2019 by andymc1973 Share this post Link to post Share on other sites
BHM 994 Posted April 2, 2019 1 hour ago, andymc1973 said: this check is probably the worst yet At least the lights work. Share this post Link to post Share on other sites
Arfur Dealy 823 Posted April 2, 2019 (edited) 6 minutes ago, BHM said: At least the lights work. Are you back now from hols, I hear Grimsby doesn't have any pollution....... Edited April 2, 2019 by Arfur Dealy Share this post Link to post Share on other sites
Area 51 33 Posted April 2, 2019 Melv didnt last long Share this post Link to post Share on other sites
metcars 397 Posted April 3, 2019 10 hours ago, Area 51 said: Melv didnt last long Sounds easy doesn't it. Buy a car from auction and save piles of cash! Who needs greedy car dealers? 1 Share this post Link to post Share on other sites
David Horgan 564 Posted April 3, 2019 12 hours ago, Area 51 said: Melv didnt last long Found out he had to fix an auction car probably Sounds easy doesn't it , buy from auction and sell for huge profits , retire to the sun Back to the daily job and a safe wage no doubt , 1 Share this post Link to post Share on other sites
Area 51 33 Posted April 3, 2019 There was me thinking we were all contributing from our phones whilst in the Algarve waiting for a tee time... What could go wrong? You buy online, get it delivered to the pet spanner/mot lads who just happen to be opposite the Tesco valet lads, advertise it with images from the auction house and arrange to meet the billy with cash in the arrivals hall at the airport.. What could possible go wrong.. Oh yeah, its hard to pass through security and customs these days with a decent wad of cash ... Fiat 500 ... I started to smirk right there.. NEXT Share this post Link to post Share on other sites
justina3 518 Posted April 3, 2019 it had a surecheck report saying the car was fine, ............i stopped reading at that point. 1 Share this post Link to post Share on other sites
andymc1973 199 Posted April 3, 2019 22 hours ago, BHM said: At least the lights work. and I bought it, 2007 Golf GTI with 78k on, £1700 plus the bit, seems ok, needs a lot of paint but drives well enough Share this post Link to post Share on other sites
Arfur Dealy 823 Posted April 3, 2019 I buy 90% online now BIN nationally. I then sell BIN to the Billy nationally. I never collect, always pay for delivery. Share this post Link to post Share on other sites
BHM 994 Posted April 4, 2019 12 hours ago, andymc1973 said: and I bought it, 2007 Golf GTI with 78k on, £1700 plus the bit, seems ok, needs a lot of paint but drives well enough Cheap enough at that money. I’d give you the no. of my painter but he’d probably make it look worse. Share this post Link to post Share on other sites
trade vet 701 Posted April 4, 2019 13 hours ago, andymc1973 said: and I bought it, 2007 Golf GTI with 78k on, £1700 plus the bit, seems ok, needs a lot of paint but drives well enough Is that cheap ? We have taken in a 07 gttdi 115k ,needs £250 paint and apparently an injector harness ( causes it to chuck it after 20 mins driving ),stands £900 but would take less.We advertised it with an honest description for £1500 and got no response ! Share this post Link to post Share on other sites