EPV 631 Posted August 20, 2018 How many of you bother getting a new one made up, if the car comes with only one? If not, how do you approach the disappointed look on the billys face when they discover only one key? I suppose the sensible thing is to discount there and then, write it up on the invoice as discounted (to cover any dodgy billy behaviour saying they never received 2 keys) Share this post Link to post Share on other sites
Rory RSC 596 Posted August 20, 2018 You get what you are given. New ones all have 2 keys but then again they are 3 times the price.... Most people get it, the odd one has a little whinge ( usually when part chopping something with 1 key ) if its a deal breaker then do it but generally don't bother. Share this post Link to post Share on other sites
Mark101 536 Posted August 20, 2018 I always make sure there are two keys (unless it is a shitter or cheap PX). Costs around £140 but like you say, 1 key does look a bit shitty at hand over. Share this post Link to post Share on other sites
Trident 24 Posted August 20, 2018 We, dont get spares cut, note one key on the pdi and insert a mobile key cutters business card and tell them to quote us to get a discounted price... rarely a problem. Share this post Link to post Share on other sites
EPV 631 Posted August 20, 2018 £140?! I wish. Even getting my car key chap to provide a non OEM one is £220 or even £250 depending on what type of key it is Just now, Trident said: We, dont get spares cut, note one key on the pdi and insert a mobile key cutters business card and tell them to quote us to get a discounted price... rarely a problem. Good advice, thank you. Share this post Link to post Share on other sites
Mark101 536 Posted August 20, 2018 £140 is tops for me. Had a result with a Merc key, usually North of £200. I agreed to be gineau pig to trial his "new" software for Merc and he succeeded - new key, coded and my cost........ £70 1 Share this post Link to post Share on other sites
Mistermuttley 19 Posted August 20, 2018 Sell most with just one key if thats all that came with it. Got a key cut for a suzuki alto for just £60 from timpsons. Was non-remote though. 1 Share this post Link to post Share on other sites
Mat C 77 Posted August 20, 2018 we only sell cars with 2 keys, full stop. If it comes with only 1, we get another cut straight away. However we have some decent suppliers out there and a new Mini key we can get for sub £130. We like to do the job properly, so for me its a standard thing we do. 1 Share this post Link to post Share on other sites
EPV 631 Posted August 20, 2018 8 minutes ago, Mark101 said: £140 is tops for me. Had a result with a Merc key, usually North of £200. I agreed to be gineau pig to trial his "new" software for Merc and he succeeded - new key, coded and my cost........ £70 Jammy bastard.. Share this post Link to post Share on other sites
palomine motors 2 Posted August 20, 2018 I mention very early, rarely a problem. If an issue I use it as a close Share this post Link to post Share on other sites
Grantlfc81 88 Posted August 20, 2018 1 key mentioned on advert, 2 keys mentioned on advert customers know what they are getting from the spec sheet. i would be surprised if you would lose a deal over this. besides... how do so many people lose keys lol - almost every car i get from the auction has 1..... Share this post Link to post Share on other sites
Mikey360 68 Posted August 20, 2018 I always make sure they come with a spare, not a remote one, just a manual one that can open the door and start it. Costs me £80 a key Share this post Link to post Share on other sites
NOACROSS 414 Posted August 20, 2018 We discuss this at point of sale. Usually it's fine, but the odd person makes it a deal breaker - we obviously do one then, but usually just a non-remote one (but depends on the car/customer) Share this post Link to post Share on other sites
Arfur Dealy 823 Posted August 20, 2018 I have never purchased a spare key. “You only need one key” Mr Customer I used to say. Now, I show how many keys I have in the service history section of my video. Share this post Link to post Share on other sites
David Horgan 564 Posted August 20, 2018 Most customers have lost key insurance and never knew about it . Just tell them to tell insurance its lost and they get another without affecting No Claims . Does depend on the car here though , under four yrs they get two keys , over four it comes as is . 1 Share this post Link to post Share on other sites
Nick M.K. 574 Posted August 20, 2018 2 hours ago, Mikey360 said: I always make sure they come with a spare, not a remote one, just a manual one that can open the door and start it. Costs me £80 a key I have a mobile car locksmith that comes around every month or so and for all cars with 1 key makes me a manual spare key that can open the door but not start the car. Costs me £5 - £10 a key depending on the make. 1 Share this post Link to post Share on other sites
EPV 631 Posted August 20, 2018 I think, assuming this car i’ve just bought doesn’t have that silly plastic emergency key that Audi provide, I will get a non fob key which will open the door made and that will be that. Share this post Link to post Share on other sites
Row 71 Posted August 20, 2018 5 hours ago, Nick M.K. said: I have a mobile car locksmith that comes around every month or so and for all cars with 1 key makes me a manual spare key that can open the door but not start the car. Costs me £5 - £10 a key depending on the make. Don't see the point in this Nick if they want 2 keys it's usually in case they lose one or they need one each to use the car, if they try to use one that won't start the car I think it's grief waiting to happen, for me if it comes with one it goes with one unless it's a deal breaker then I will supply one. Share this post Link to post Share on other sites
It's me 615 Posted August 20, 2018 I advertise two keys but keep schtum if only one its only been a deal breaker once and i didnt like her moustache anyway 1 Share this post Link to post Share on other sites
BHM 994 Posted August 21, 2018 8 hours ago, boring dave said: I advertise two keys but keep schtum if only one Snap, my adverts have “2 keys” in flashing lights but those with only one key no mention is made - the punter can’t legally complain unless you’ve advertised 2 but only given 1. Anyhow it’s NEVER lost me a deal. Share this post Link to post Share on other sites
Jack Regan 116 Posted August 21, 2018 There’s only one key , if another one turns up at main dealers I’ll pass it on to you . sorted ! 1 Share this post Link to post Share on other sites
Nick M.K. 574 Posted August 21, 2018 11 hours ago, Row said: Don't see the point in this Nick if they want 2 keys it's usually in case they lose one or they need one each to use the car, if they try to use one that won't start the car I think it's grief waiting to happen For a fiver I'd rather give that spare than not. For the Mercs, BMWs, Jaguars or the Audis that I stock the smart keys look nothing like the manual spare keys that I provide. The customers know they can't use them to start the car but if they lock themselves out (key locked in boot usually) they have a very easy way of getting back in. Also if you were to lose the original emergency blade "insert" from the smart keyfob (I've done it after a fob battery change at a garage, Jaguar charged £105 for a replacement!) at least you have another copied blade so the locksmith can easily cut an inexpensive chinese replacement of the key insert. Share this post Link to post Share on other sites
Dave2302 387 Posted August 21, 2018 /\ /\ /\ Lol reminds me when I tried asking Timpsons Inverness to cut me a blank MB Blade that I had, for my own S55K After being sent to the "Main Branch" by one of their local Sub Branches, that almost ended up in a punch up with the jobsworth c*nt behind the counter !! "It is illegal for us to do MB and Jaguar Land Rover Keys, where did you get that Blank ? ..... I need to report this etc etc etc" I even had the V5 and my Photo Driving Licence with me ................ fuckin' knob jockey !! Sadly we don't have decent locksmiths up here Share this post Link to post Share on other sites
Zest 7 Posted August 21, 2018 On 8/20/2018 at 0:17 PM, Mark101 said: £140 is tops for me. Had a result with a Merc key, usually North of £200. I agreed to be gineau pig to trial his "new" software for Merc and he succeeded - new key, coded and my cost........ £70 what year merc was this? Share this post Link to post Share on other sites
Mark101 536 Posted August 22, 2018 6 hours ago, Zest said: what year merc was this? 07 Share this post Link to post Share on other sites