It's me 612 Posted June 15, 2018 had the misfortune to need to ring dvla this week chasing up a log book i applied for 3 weeks ago once you get through they start spouting gdpr at you and your call is important got through to an arse of a man who refused to answer any questions and refused to confirm they had received my request for a log book his reply was wait 4 weeks plus and then we can start an enquiry which means you would need to resubmit and go to the back of the queue fuming i went off the phone i tried again next day thinking the jobsworth might be on brain training got a nice lady who basically said the same but advised the car wasnt actually showing as in trade yet from when it was chopped in ive got a customer for this car so was hoping i could go to the PO and tax it,the lady says no blow me the loggy book came today Share this post Link to post Share on other sites
RHO 15 Posted June 15, 2018 DVLA. All the gear, No idea. Totally useless. Rather just put the car down the yard and off sale to avoid the stress. Good news for you today though. Share this post Link to post Share on other sites
It's me 612 Posted June 15, 2018 4 minutes ago, RHO said: DVLA. All the gear, No idea. Totally useless. Rather just put the car down the yard and off sale to avoid the stress. Good news for you today though. hi yes it wasn't for sale but the customer spied it and wants it i never offer cars unless they are ready to retail much less stress 1 Share this post Link to post Share on other sites
NoMargin 11 Posted June 16, 2018 GDPR??? mmmm I wonder if the DVLA are still selling our details to private companies for rip off PCN's. Share this post Link to post Share on other sites
Nick M.K. 574 Posted June 16, 2018 Of course. All the private companies have to do is demonstrate legitimate interest in the data. Wanting money from us is as legitimate as it gets :-) Share this post Link to post Share on other sites
tradegirl 112 Posted June 16, 2018 4 hours ago, NoMargin said: GDPR??? mmmm I wonder if the DVLA are still selling our details to private companies for rip off PCN's. Is that a thing?? Had a Focus last year (in our name) got 10 or so PCNs for it down in London. Found it bizarre that someone would do duplicate plates for a car only to park in the same spot day after day. Share this post Link to post Share on other sites
Ocsltd 133 Posted June 16, 2018 I can't bare speaking to the DVLA, can just hear that condescending, slooooow, soft Welsh accent now.......... Share this post Link to post Share on other sites
NoMargin 11 Posted June 16, 2018 2 hours ago, tradegirl said: Is that a thing?? Had a Focus last year (in our name) got 10 or so PCNs for it down in London. Found it bizarre that someone would do duplicate plates for a car only to park in the same spot day after day. I hate even writing the letters DVLA, makes me quiver in disgust! Share this post Link to post Share on other sites
Mark101 536 Posted June 16, 2018 Curve ball - I have only good things to say about DVLA. I find them knowledgable, helpful and the Online services have really helped speed things up. The only criticism is the length of time it takes to obtain a replacement log book - otherwise, I get logbooks back in about 3 days. 1 Share this post Link to post Share on other sites
BHM 994 Posted June 16, 2018 It must be me. Whenever I’ve had cause to contact the DVLA I’ve immediately got through to the correct person, they’ve handled my query or problem efficiently & resolved it to my satisfaction. 1 Share this post Link to post Share on other sites
It's me 612 Posted June 16, 2018 3 minutes ago, BHM said: It must be me. Whenever I’ve had cause to contact the DVLA I’ve immediately got through to the correct person, they’ve handled my query or problem efficiently & resolved it to my satisfaction. that was before ,please ring them up monday and see what they say this body is here purely to make money for the goverment its not a public body reminds me of british gas selling extended warranties and your granny thinks ooh public company they can be trusted and that man in the peaked cap looks just like my grandson...no granny its a plc and they want your money,no ifs no buts just give us the wonga and thats not covered anyway............... Share this post Link to post Share on other sites
It's me 612 Posted June 21, 2018 latest from our lovely dvla i got a letter telling me my latest acquisition with no log book was being processed and a log book would be issued on the 19th june please wait 5 days after this date for it to be processed they say.......... fair enough postie has just been,,,,,,,,,,,,,with a letter from our good friends (sic) and told me i cant sorn it as its not in my name wtf so hopefully the log book will come before the weekend and i will go online to sorn it muppets Share this post Link to post Share on other sites
Mark101 536 Posted June 21, 2018 I have had the excat same thing on a Range Rover swapper. WFT - just send me the V5, don't tell me you will start it soon and send it soon after that - what a waste of time. Share this post Link to post Share on other sites
David Ayers 171 Posted June 21, 2018 Too busy sending out the letters saying they are going to do it to actually do the damm thing Share this post Link to post Share on other sites
NOACROSS 414 Posted June 21, 2018 Reminds me of 'nearly buying an Astra'. 1 Share this post Link to post Share on other sites
metcars 395 Posted June 21, 2018 2 hours ago, NOACROSS said: Reminds me of 'nearly buying an Astra'. DVLA are 'doing a benji' Share this post Link to post Share on other sites
Area 51 33 Posted June 21, 2018 Must say my dealings have not been too bad; however, it does now sound like another shower using automatically generated letters ( and from a government dept) convinced the only way is Artificial Intelligence, oh the bloody irony... Share this post Link to post Share on other sites
It's me 612 Posted June 22, 2018 log book just arrived so i have now resorned online........................ muppy muppets 2 letters and all those trees they murdered just hope it can be taxed next week when customer comes for it Share this post Link to post Share on other sites
metcars 395 Posted June 22, 2018 On 16 June 2018 at 11:44 AM, Mark101 said: I get logbooks back in about 3 days. I was the same until my last v5. Nine days and waiting? Share this post Link to post Share on other sites
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