Nick M.K.

Warranty booklets, Test drive forms and PDI Pads - Lawgistics Invoices - Lawgistics online or my own Word file as back up Printed materials - Vistaprint Anything else - my own Word or Excel files

Water condenses on the inside of these diffs in long cold periods of little use (I don't know how) and dilutes the diff oil which of course is "for life" so the problem is more common in very low mileage cars. On the plus side it's relatively easy to take them off and send away for refurb.

Good for him! He is not going anywhere near my retail cars though :-)

I am in the same position so often have a queue of 5-6 cars to be advertised. I think I need a driver / runner / valeter but working from home it is not ideal. Have to be someone very part time in my case. An active retired person who drives like Miss Daisy should be ideal. Except the valeting of course :-)

Rear diff possibly, I’ve changed 2 on coupes innthe lasyvyear, both low ileage. Also this Bmw 2ltr engines make a whiny noise at 2-4K revs, sounds like a high pitch metallic whine and it’s just how they are. Drive it to 40-50 Mph, then put it in neutral and let it coast to a stop. What happens with the noise?

I asked my customers in the last 4-5 months about how long had they been looking for a car and at MY advert before they called to arrange a viewing or leave their deposit. Less than a week in total was the answer for most, a couple did say it took them over 6 months but a couple said started to look (adverts) on Sat and bought the next day.

Was the picture wrong? From another vehicle added to this advert by mistake??

Had even worse. Someone from the South West on a £6500 2011 Honda Insight (big demand for hybrids in London now, he had missed this news). Quoted Parkers £5000, finally admitted he had seen AT Retail £6350 and the fact that my Honda has leather and sat nav and was the one he wanted. He then said: "I am doing my homework now, I am also looking at a number of Honda Insights sold by other dealers for less and closer to me and I would like your very best cash price please". I said to him I prefer a finance buyer and that we also have £300 deposit contribution offer if he was interested. He had a go at me for now wanting to reduce my price for cash and sounded really annoyed that his tactics were not working. Hang up on me when I said we don't take Credit cards (what happened to the cash offers!!!). I googled his number later and he has a liquidation goods business, buys unsold stock from failing shops... You'd think they would know how to get a good deal Oh I want the EDIT button: should read "He had a go at me for NOT wanting to reduce my price for cash"

Most Mercedes after 2011 have a button next to the audio unit saying NAV. On some of them when you press it it says No Navigation Module Connected. Requires a separate optional unit which was £400, used for around £140. The customers can not assume the car has NAV just because it says NAV on one of the buttons!

This is very important! You didn't advertise Bluetooth, they didn't ask specifically and CRA states that a car needs to be fit for a SPECIFIC purpose. If they had said "We want Bluetooth" and you had written or said "Yes it has Bluetooth" you are in breach of CRA. In this case however it is not your responsibility. I would offer to fit a system for them if they agree to split the cost with me as a pre-Christmas gesture of goodwill. Around £100 should get the job done, £50 each it's hardly the end of the world and certainly not the end of this deal.

Yes. It's also a good idea to not display the number plates on the main photo (or even all photos) as some customers remember them and know it's the same car and assume something is not right with it. Change photos, change price slightly (up or down) and the AT attention grabber and if you had it say two months and it says FULL MOT on your advert (because you did a new one in October) change that text too.

Same here but for my benefit for the 30-40 mile journey back from Blackbushe.

1) In your advertising does it say by you that it HAS Bluetooth? 2) In your talks with your customer did they ask and did you TELL them that it had Bluetooth? 3) If both above are YERS buy a Parrot Bluetooth kit from ECP for around £90, it's a much better kit that the one supplied with some Polos from the factory! *both above are YES

Well summarised by Mojo above.

If she’s whacked the casing it’s not for the supplying dealer to offer a remedy on an end of life vehicle many momths after the purchase. A Dekra or Ace inspection is a gamble at this point as it could simply state that the gearbox was “likely” faulty when sold. Go to the garage where the car is and ask them to see the damaged casing and take some photos. Show them to your trusted garage first for an opinion. You also have the option to offer to buy-back the faulty vehicle at a much lower price to eliminate any legal repercussions. Then fix and re-sell. £350 for an exchange refurb box depending on how damaged your casing is.

They are never “out of nowhere” :-)

The finance money as. The comission: check in the post around the 4th on the next month. The finance money Yes I meant above You also need to set up with Blue and First Response.

Be positive! Our acceptance rate actually increased slightly to just under 45% :-)

You have my email, send it over and I will post it here with a Flickr link Since they accepted me to the private chat room I lost the upload button too :-)

Lucky sod. All I have in my garage are sets of tyres, some tools and a hardtop for an Audi TT Roadster. But no Audi TT :-)

In July I saw a white BMW 320D GT on a 64 plate enter the hall at Blackbushe, UK Car Group Trade. 21K miles, Cap Clean around £15K, retail around £17K, decent spec and almost as new, very nice and clean car, cat N which I hadn't heard of before but the auctioneer several times repeated non-structural and I thought I'd chance it. £9600 provisional to me, sold later in the day. Bear in mind a car like this cannot be sold on finance even though some companies are falsely advertising it. When it arrived our garage couldn't find the accident damage but there was a business card with a lady's name, same as the reg keeper so I called her. She told me the whole story: Minor bump, rear bumper damaged, repaired by a "BMW Approved" third party bodyshop and her insurer DirectLine paid out. Less than £2K repairs. However immediately on collection she had problems with the rear PDC non working, electric rear spoiler and both electric windows not working. Kicked up a huge fuss, the bodyshop couldn't help, couldn't fix it, DirectLine agreed to write the car off if she paid them back the repair cost and agreed to let her keep the "salvage" (look at it!) for another £5000. Which she did and promptly sold the car to WBAC, now cat N recorded for £8000. They sent it to BCA and that was it. A brand new control unit that was replaced by that bodyshop was not coded properly, an hour labour to fix, two new front tyres and that was it. Sold two months later for just under £14500. With a decent HPI Clear part ex.

To get that marker even if you don't have Retail checker you can just see the AT suggested retail price and calculate between 95% and 97.9% of their market value so a £9995 AT retail car should have Great price at between £9495 and £9704.

Peugeot 205 1.9 GTI. Sold for £3K some years ago. Now worth 20K ish

Depends on the car, age, miles, condition and price point as no finance is possible. There is demand, cars do sell, some of them for close to normal retail money.

One more deposit so three here and bought three at Blackbushe yesterday, the prices were all over the place. My hopes for a quiet December are already quashed.