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Showing content with the highest reputation on 03/07/18 in all areas

  1. 3 points
    Can everyone calm down, please? If you can’t play nice we’ll delete the thread and draw a line in the sand but this just seems to be misunderstanding.
  2. 1 point
    Seriously what's up with MOT testers and trolling advisories... Is it because they can? Few examples of potential purchases: -Dots on front wiper blades -Brakes making a noise -Unable to check passenger seat belt as babies car seat fitted, car seat very loose And whats with the engine covers and under trays fitted... Aren't all cars fitted with them nowadays. My beautiful 2006 Honda Civic 2.2 diesel, complete with sat nav and cruise control, had been flying through its Mot every year without no advisories. Last year it failed on... A side light. Tester had the cheek to fail it then proceed to fit a new side light bulb then pass it, then bill me £2.50 for the bulb. Cars due an MOT this month, wish me luck and pass me the whisky. Rant over and good night!
  3. 1 point
    Yeh like wise, we use Zuto's new dealer referral team, they work in a similar way (soft search in house first then only goes to where it could be approved) it's been great as the lending panel is x18 now so we next to never get anything come back as declined everywhere. Comms need a bit of work but the ease of process is a plus for us and happy to stick with them until the comms change
  4. 1 point
    I don't know why you have not heard back, this should normally be sorted within 24 hours. If you send over a copy of your trade policy and user ID details to admin@blackballmedia.co.uk I will ask the team to sort this for you
  5. 1 point
    Hahaha, it must be a different Hassan to the many Hassans from whom I receive emails. On a £3990er I’d of expected a bid of £2500! Parasites.
  6. 1 point
    Hi, been doing our own dealer guarantee for ten years, we get Lawgistics to supply the book, we order in bulk, I think the cost per book is about a fiver. We put £150 per car into a pot, it builds quickly. We do pre prepare our cars and have few moans. If you have a skinny month you can draw down on the pot as and when, it definitely works for us.
  7. 1 point
    Thanks everyone, I'm putting it through a fresh MOT at the weekend so will get the garage to take a look at what sort of back box it is and whether it's worth messing around changing it over.
  8. 1 point
    Say nowt. Mention of “remap” will attract the penniless nutters (you’ll get enough of those anyway on an Audi) and scares away the genuine punters who think it’ll be abused & worry themselves to death over insurance. I’ve always found that anything non-standard kills a car.
  9. 1 point
    I don't think a deposit scares away a genuine buyer at all, as long as you reassure them you have described the car accurately and guarantee the deposit is fully refundable if they think you've got it wrong. I even go a step further and offer and offer to pay all their travel costs if they think I have got it wrong. They then have no reason to decline..... What the deposit does is make them confirm to you they are genuine, as soon as they start to make excuses you know their motive isn't honorable. I see it so very differently, I put the ownership on the billy to confirm to me they aren't going to waste my time.... because I absolutely guarantee I won't waste theirs....... The great thing about this forum is that we as traders of all levels is that we all do things differently, whats good for you isn't good for me, there is no right or wrong, but sharing here all our experiences helps us all
  10. 1 point
    At the end of the day there is no point being bitter and arguing with ourselves over what another company are charging. Everyones comments and opinions on here are in actual fact mostly correct. On a cross subject along the same lines in my personal aspect I am an avid Arsenal supporter and until 3 years ago had a season ticket with my father and a few friends which would have extended to an additional 1 due to the coming of my son ( End on June ). We all cancelled our season tickets due to the insane prices and lack of "value for money" which Arsenal were so quick to throw down our throats as an excuse to charge so much. There used to be a waiting list (7 YEARS!) for the season tickets and even though we cancelled 3 years ago, this season already I've had 2 reminders of "Don't miss your season ticket chance for 2018/19 season..." It goes to show if you charge sooo much for soo little things will back fire. Arsenal stopped spending money on good players, over paid for average and now have a manager who dictates if and when he will go. That's just pure ignorance and a lack of business acumen and sadly for us supporters things are going to get worse before they get better. The point is that Arsenal are now not getting the income from merchandise, food sales, drink sales, etc from the crowd as it's getting lower and lower with less people turning up. Yes they still have the seats sold but they lose on the rest of the products to be purchased and in turn their performances will have an effect on the commercial deals that are due to be re-negotiated. Autotrader are not doing that, they are spending, they are trying to stay ahead with new products, like the finance search they just launched and spent millions advertising. Everything has cycles. At the moment and in the last 10 years AT have been on top and they have rightly been on top due to the amount of research and money they put in to be there. It's not luck, it's not chance it's them doing their job correctly and ensuring they have the audience to be able to promote themselves and in turn the dealers that advertise with them. They are a platform, nothing more and nothing less, but we don't have the budgets to do all these huge advertising packages. Yes they are expensive, yes I've cancelled with them as it worked out we were spending just over £1,000 per sale. Until you sit down and work out what the stand in value it costs per sale then you actually really do not know what it costs you to advertise with them. Like I say, everything has cycles and where they are they have to spend fortunes to stay there as it doesn't take long for a cycle to shift. I know many a dealer who love AT as they only advertise with AT. I know a few dealers who only advertise with Facebook. I also know a few, like myself, who advertise with CarGurus, Ebay, AA and Facebook and all do ok. AutoTrader is not the be all and end all, far from it. Just do your numbers and try other things as what works for one doesn't always work for all. AutoTrader are top, but that doesn't mean people stop then and there. They search like most of us do. When I book a holiday do I just go to Virgin? No I go to BA, Holiday Supermarkets and google for more as I want the best deal and to make sure I've checked out all my options. It's the same principle in everything involved in shopping. Hardly anyone just checks on 1 site. (PS - Sorry to throw a side subject of Arsenal in to the mix but thought it would be a good example)