I too am sad to hear that Wheelerdealer1 is leaving the Trade - he cannot compete with the fly-by-night home traders that are sucking the lifeblood out of the industry. His story here It is, indeed, a sorry situation when any old bandit can pretend to be a Motor Dealer, buy a snotter out of the auction, stick a few hundred sovs over the bonnet and 'retail' it, without any consideration as to Warranty, VAT etc And yet they get away with it because there is no Official Registry of Bona Fide Motor Traders. No Licensed Motor Retailers and Repairers. No Society of Proper Blokes Selling Proper Cars. You get the drift. Am I in favour of having Official Licensed Traders? Well, I'm not so sure. For one it would be difficult to police, as there are so many levels within our business from Super Duper Franchised Megastores to the One Man Band and who would do the policing? As long as all Traders do the job properly, we should all be able to co-exist and earn a living. There will always be the chancers who see it as an easy way to make a few quid, but this has always been the case. So I'm not sure that having Licensed Traders would change anything. We can do a bit about it by making it difficult for them to get cars, although I don't expect any help from the Auction Houses on that score. I had one of these 'Home Traders' pop in this week (like most weeks, tbh) seeing if there were any 'choppers' he could buy to sell on. I asked for his VAT No. He didn't seem to have one. We had a brief chat about the moral and legal responsibilities of running a business these days and then he left. That was 10 minutes of my life I'm not going to get back, but it won't stop him. You see, I don't think the problem lies with us. It's the punters. As Wheelerdealer1 says, there are vast numbers of people who don't care about the quality, they just want it cheap. They have the VoucherCode mentality and for them profit is a 4 letter word (especially if they spell it prft). They're the ones you dread when their first question is "what's your best price?" before they've even seen the car. They don't care that you've prepped it properly, because you don't want them to die screaming in a ball of flame on the way home. They don't care that the Warranty you give will actually cover the parts it says it will, for longer than an Australian innings. They certainly couldn't give a monkey's willy about your overheads. They want your car, for the same price as the deathtrap they saw down the road, or they're going to buy that one. And they do. Maybe we need 2 separate categories of businesses and customers. The properly-run, legitimate ones can only deal with reasonable, sensible people and the greedy, scuzzy numpties can all just bugger off together.