Nick M.K. 574 Posted August 18, 2018 (edited) So my day started at 2am at East Midlands Airport coming back from a short holiday, a few hours of sleep, then pre-booked car viewings all day (as soon as I go on holiday my phone starts ringing). 5 viewings today, one sold, one deposit, one maybe (will consider finance), one "talk to the wife" and one more deposit: a lovely old gent who came to see my Audi TT (from my post last week about Saturday "buyers"). He asked what the price was and what I can do for him, I said it's £11489, can't do much less, margins tight etc etc but I am happy to knock off the £89 if you leave a small deposit today and he did without trying to haggle more. The only problem is that after the people annoyed me previous Saturday with their lowball offer I increased my price from £11489 to £11700 and this would've been the price the old gent saw on Autotrader before he called me today. I'd just forgotten and I don't do price boards :-) The question is do I now ring him back to explain about the STUPID mistake and try to wriggle another £200 out of this deal or forget about it "lesson learnt", "take it on the chin" etc etc... Edited August 18, 2018 by Nick M.K. Share this post Link to post Share on other sites
MOTORS 25 Posted August 18, 2018 If you told him £11,489 I would leave it at that and take it on the chin. Trying to change the price now might provoke some unwelcome bad feeling / feedback / review. When he picks the car up you could mention it to him that you actually made a mistake with the price but you are an honourable chap etc and wouldn't dream of going back on a deal. Share this post Link to post Share on other sites
Ocsltd 133 Posted August 18, 2018 Don’t be greedy.... Share this post Link to post Share on other sites
Arfur Dealy 823 Posted August 18, 2018 Nik, you can’t ask him for more money. Take it in the chin. 2 Share this post Link to post Share on other sites
DCS01 27 Posted August 18, 2018 Honesty the best policy. I do believe in Karma. The good will come back round! Share this post Link to post Share on other sites
metcars 397 Posted August 18, 2018 ... and make sure you help him tax it! Share this post Link to post Share on other sites
Row 71 Posted August 18, 2018 Suck it up Nik you know it's the right thing to do Share this post Link to post Share on other sites
Scooby who 41 Posted August 18, 2018 Take what you agreed on and move on. It's happened us all, I've sold cars for 1000 less than advertised due to having too many figures in my head. Very embarrassing situation after you realise your mistake. Have resorted to only referring to my website now for pricing and never trusting the few brain cells remaining in my head. Share this post Link to post Share on other sites
Linctrader 16 Posted August 18, 2018 Nick it's a kick in the teeth but as said above, mention your mistake and joke he got a great deal but that your reputation is more important to you than going on back on what you agreed. Then try and sell him an extended warranty and some lifeshine lol!!! Share this post Link to post Share on other sites
Mark101 536 Posted August 19, 2018 You were happy with the initial price, only increasing through frustration (we have all been there). Accept it, in effect you've only been chipped £89 - the extra £200 was never "real" Share this post Link to post Share on other sites
David Horgan 564 Posted August 19, 2018 16 hours ago, Nick M.K. said: So my day started at 2am at East Midlands Airport coming back from a short holiday, a few hours of sleep, then pre-booked car viewings all day (as soon as I go on holiday my phone starts ringing). 5 viewings today, one sold, one deposit, one maybe (will consider finance), one "talk to the wife" and one more deposit: a lovely old gent who came to see my Audi TT (from my post last week about Saturday "buyers"). He asked what the price was and what I can do for him, I said it's £11489, can't do much less, margins tight etc etc but I am happy to knock off the £89 if you leave a small deposit today and he did without trying to haggle more. The only problem is that after the people annoyed me previous Saturday with their lowball offer I increased my price from £11489 to £11700 and this would've been the price the old gent saw on Autotrader before he called me today. I'd just forgotten and I don't do price boards :-) The question is do I now ring him back to explain about the STUPID mistake and try to wriggle another £200 out of this deal or forget about it "lesson learnt", "take it on the chin" etc etc... Oh dear that is school boy stuff Nik Done your self out of 200 smackers , You will get over it by around Christmas I bet lol Now lets all think what Nik could have done with the £200 hes lost forever Sorry Nik . Just made me laugh . Don't worry though we've all done it if were honest Share this post Link to post Share on other sites
Rory RSC 596 Posted August 19, 2018 I would suck it up, consider it as another one sold and make no mention of it. Share this post Link to post Share on other sites
Nick M.K. 574 Posted August 19, 2018 I read through some of the replies this morning but my curiosity got the better of me so I picked up the phone and called my customer. We chatted for a bit, I explained the small "discrepancy" to him, we laughed off my forgetfulness and he said he would be happy to "split the loss from my pricing error" and pay £11500 - "a drink for you, a drink for me". I told him because he was being an absolute gentleman about it I will be happy to deliver the car to him, add a bit of fuel, do a new valet just before delivery and will also surprise him with a couple of bottles of wine. To him the deal will end up being almost the same, to me it will feel like the "loss" was only £100... Lesson learnt :-) 1 Share this post Link to post Share on other sites
Del Boy 76 Posted August 19, 2018 Nick, I think you had a result with 5 customers waiting for you to return from holiday! Share this post Link to post Share on other sites
Nick M.K. 574 Posted August 19, 2018 2 hours ago, David Horgan said: Done your self out of 200 smackers When stuff like this happens it's not the exact amount that gets me, it's the fact that it was my own silly mistake in a game that I should know really well by now. 3 minutes ago, Del Boy said: Nick, I think you had a result with 5 customers waiting for you to return from holiday! I had a list of about 9 people to get back to (after a 5 day trip) but some of them were after the same cars. I have the feeling that when I turn up at Blackbushe to try and re-stock a bit tomorrow I won't even be able to get in the car park, never mind a winning bid or three. Share this post Link to post Share on other sites
David Horgan 564 Posted August 19, 2018 3 hours ago, Nick M.K. said: I read through some of the replies this morning but my curiosity got the better of me so I picked up the phone and called my customer. We chatted for a bit, I explained the small "discrepancy" to him, we laughed off my forgetfulness and he said he would be happy to "split the loss from my pricing error" and pay £11500 - "a drink for you, a drink for me". I told him because he was being an absolute gentleman about it I will be happy to deliver the car to him, add a bit of fuel, do a new valet just before delivery and will also surprise him with a couple of bottles of wine. To him the deal will end up being almost the same, to me it will feel like the "loss" was only £100... Lesson learnt :-) Haha , you scammer Nick , Nice result , well done . Share this post Link to post Share on other sites
Arfur Dealy 823 Posted August 19, 2018 I’m currently on holiday, back to work on the 3rd. I’ve cancelled my AT contract, ended all of my other advertising and my phone is on Airplane mode. The only thing I can’t stop is surfing this bloody forum. 2 Share this post Link to post Share on other sites
Area 51 33 Posted August 19, 2018 4 minutes ago, Arfur Dealy said: I’m currently on holiday, back to work on the 3rd. I’ve cancelled my AT contract, ended all of my other advertising and my phone is on Airplane mode. The only thing I can’t stop is surfing this bloody forum. Please no photos of your feet/sand/surf etc.. or man thong with cocktail umbrella and a roll of PDI's sticking out..... just a thought... for safety I wouldn't tell anyone your away, business not attended! some utter arseholes out there.. many of them billies, but others... Have good break.... there will be loads of bargains at the block this next two weeks, loads of them 1 Share this post Link to post Share on other sites
Arfur Dealy 823 Posted August 19, 2018 20 minutes ago, Area 51 said: Please no photos of your feet/sand/surf etc.. or man thong with cocktail umbrella and a roll of PDI's sticking out..... just a thought... for safety I wouldn't tell anyone your away, business not attended! some utter arseholes out there.. many of them billies, but others... Have good break.... there will be loads of bargains at the block this next two weeks, loads of them Ha ha, I’ve bought one online already, nice RAV4... Share this post Link to post Share on other sites
Del Boy 76 Posted August 19, 2018 8 minutes ago, Arfur Dealy said: Simon, was that you 20 years ago? Hahaha Share this post Link to post Share on other sites
Area 51 33 Posted August 19, 2018 (edited) 15 minutes ago, Arfur Dealy said: happy time chenqui Good lad, where would we be without the tinterweb?; I want to hear you have epoxied the dance floor out there and got some locals interested in an audi estate for distributing the inflatables and cocktails.. ENJOY Edited August 19, 2018 by Area 51 Share this post Link to post Share on other sites
Arfur Dealy 823 Posted August 20, 2018 23 minutes ago, tradex said: AT cancelled for good Simon, or temporary affair? PS do you ever work, or is your day job working for the BBC Holiday programme? there will be a video Work hard play hard Just cancelled AT for the 2 weeks, it saves me £700. Share this post Link to post Share on other sites
Mark101 536 Posted August 20, 2018 1 hour ago, Arfur Dealy said: Work hard play hard Just cancelled AT for the 2 weeks, it saves me £700. I could have filled your spaces for two weeks, just considering "upping" my contracted number. Enjoy your hols mate Share this post Link to post Share on other sites
Arfur Dealy 823 Posted August 20, 2018 17 hours ago, Del Boy said: Simon, was that you 20 years ago? Hahaha What does you mean....... I’ve never had a moustache...... 30 minutes ago, Mark101 said: I could have filled your spaces for two weeks, just considering "upping" my contracted number. Enjoy your hols mate Yamas Share this post Link to post Share on other sites
