Arfur Dealy

You do not have to refund him, you have the opportunity to repair. He cannot refuse the repair.

did you sell it to someone outside the UK in Ireland ? Or are you talking N Ireland?

I don’t get involved in plate changes at all. I simply tell the billy to put it on retention themselves, they can then PX with me and forward the V5. I keep all of their documentation and spare keys until received. Never had a problem.

I’m with your Rory..

Oh, do not pay a penny to that solicitor, he is talking bollocks

Get the car back and have it inspected fully. That is your first step. Tell him once, that you will only respond by phone and between the hours if 9-5, you will not respond to texts at all. Take control of the situation. Tell him, once you have had the car inspected you will advice him of the outcome, do not make him any offers or promises until you KNOW what has happened to the car. You are a professional car dealer, act like it.

Spot on. It’s civil.

Nik, you can’t ask him for more money. Take it in the chin.

No I wouldn’t compensate, it’s their plate they pay. They’ve been lazy by not putting the plate on retention prior to selling the car to you.

Yes, they put their plate on retention...they get the certificate, then transfer when the new v5 arrives.

Like

What I like about this forum is you can actually say what you think and have an opinion... the old AT forum was just an outlet for brainwashing, you couldn’t say boo to a goose. Bethany was just a stuck record, repeating corporate BS over and over again.

The friendly advice and support has certainly saved me £££s...

Basic stuff. Cover yourself http://www.lawgistics.co.uk/shop/stationery/stationery-pads/vehicle-order-form.html A deposit is a down payment confirming the intent to buy. https://www.thecarexpert.co.uk/is-my-deposit-refundable-asktce/ You might bend over. Myself, put in the above ‘scenario’ I most definitely wouldn’t.

Don’t agree at all. Nowhere in my book do I find it acceptable for a third party came to my premises and accuse me of being car clocker. They would be unceremoniously escorted off.

Most probably, who knows....,

I sold a CLK35O in January to a guy, in March I get a text saying gearbox had a problem and it needs a £980 repair. I said, no problem return it to me (as per our contract) and I’ll get it inspected. It’s passed six months, nothing heard since Well, what’s life without a bit of mitigation.....

“The mechanic”, what you mean his mate down the pub maybe, who knows... White smoke, runs fine... Speculation Speculation Speculation. Until the op has got billy to return it to him so he can inspect it’s all speculation.

You are assuming bending over without knowing the facts. You mean the fault was there at the point of sale and the car was smoking like a trooper and knocking like a pig. However, he didn’t notice that on collection, nor did he for the two months he had it... Nor did he put oil in it.... Who knows.... it’s all speculation..

I’ll say it again. You are making a huge assumption without knowing the facts. Knowledge is power, until you know where you stand this is all guessing.

I keep saying the same thing, this is guessing, we don’t know the facts. However, if your initial call is to advise bending over then you will be regularly and royally shafted (good n hard). You learn your own way. Are you with lawgistics ?

Are you telling me wear n tear doesn’t effect a 10 year old cars ?

First point. The PDI shows you are a responsible seller and have done the job right. Second point. Fit for purpose, is irrelevant if it’s down to fair wear n tear. Im getting at clarifying and absolving responsibility when it is and isn’t due.

Exactly.

He’s admitted the fault wasn’t present at the point of sale, something has let go months down the line. It’s Billy’s responsibility to prove the fault was there at the point of sale for a refund. I wouldn’t be bending over at all until I knew the full facts... This is all guess work, we don’t know the facts