we had a car in for a service a while back , Audi A6 , been to same Audi main dealer for 60, 000 miles . New owner brings it to us , took oil filter off and there was only tatters of the filament left , Never been changed we reckoned , Air filter same Clogged to death it was , Fuel filter never been touched .
Main dealers with apprentices are my big nightmare for service history records .
Joe public asks me about Main dealer services and I do have to have a slight smile .