A very good piece,my concern is distance selling,appreciate you mentioned it but for the future I believe legislation needs to be changed or many of us are going to end up in trading standards standoff and claims courts in the longer term because of unrealistic customer expectations both short term and long
Good interview again today,Sally particularly good and the only person I believe so far on your zoomies to have realised we were going where we are now,she has great insight for her company