Hi all, i wanted to share this with you, it made me think.......I Bought a car of a local lady Dr last week, she said Tesla didn't want her car, no interest in the px, then she said. they wont now even consider a px.....we do, or are we all too customer focused, ie : they expect everything and take the piss.
Then she said she couldn't have a test drive of the Tesla , she had to leave Dealer and book a test drive online, i laughed, she was serious, then she said the dealer allocated HER A TIME, not the other way round !!!! wow this is how to make money !!!
Then she asked 5 questions about her new £38000 Tesla, the sales-advisor-tech boffin then said said....get this...GO ON THE FORUM, I DON'T ANSWER THOSE QUESTIONS -WOW
She also said the Dealer wanted £38000 upfront 9 days before seeing her new car, i said are you paying them, she said....YES- amazing how Tesla dictate their terms to the customer, this is the way forward...i love it !!!!
She then complained nobody ever answers the phone or returns e mails....
WE ALL NEED TO ADOPT THE TESLA WAY- THE CUSTOMER IS NOT ALWAYS KING ???