The moral of the story is use bona fide people to do your work...… pay peanuts you get monkeys. I hope the OP comes out okay here, it I s all a learning process and 30 plus years still finding new things relating to the job.
That will be 92 buyers who thought they could get a cheap bargain but then realised what 'sold as seen' really means?
I'm happy for BCA/Manheim to get lots of negative reviews, it helps scare off the amateurs!