Everybody Loves Raymond & Frasier here!
It’s all part of this profession. I’m sure at some point in your life you’ve gone into a newsagents, flicked through a magazine, put it back on the shelf then walked out? That’s not much different.
To speak up on behalf of punters I will ask surely we all understand a person may simply not like a car on viewing/driving? You may like how something looks but not like how it drives - nobody in the world knows whether they’ll like the drive of a particular car until the first time they driven one.
I hate tyrekickers but unfortunately we are caught up in their fact finding missions, if you don’t like it this ain’t the job for you.
ADs system will certainly put off plenty of people though. My brusque attitude doubtlessly alienates a few punters. Smarmy sales tactics will dissuade some punters but be warmly received by others. The perceived tidiness of your premises will turn a ‘maybe’ into a ‘no thanks’. I don’t care what anyone says, no single way of doing business is infallible.