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AD, I don't touch mechanical stuff, I don't want them for me. I want to give them to one of the mechanics I've used for many years to save him the welding, chiseling and all the other stuff he normally does. He likes his tools but I know he won't spend £100(+) on this :-)

Yep already applied for planning for the lot 8 flats then feet up and watch repeats of corry

CYA.. most areas of life have now morphed into this being necessary.... I reckon some would even say they didn't get them even if they signed and were handed them..

Its called their exit strategy... Anyone else in the business have one?

Had the same issue today but noticed by the workshop during the Mot and Pdi. They rang to check we didn’t have it and then they bashed them off. New set of non-lockers fitted (it’s an i10 after all, but we would replace with a new set if on something meatier etc) and noted on Pdi sheet by them that LWN not applicable as not fitted. The customer then signs Pdi sheet at handover and if a LWN is fitted it also states where it is and their attention drawn to it No fuss or hassle and just part of the covering your arse process -if you source out your Pdi with the Mot after the sale (and give the punter a copy of the Pdi) and do a good handover. I’d not thought of photographing it though. What next? Maybe we should photo the tyre pressures and AC temp ;o)

Did you mean to write "are" VAT registered?

Yes, the halcyon days of retailing anything are well and truly over. This is the new 'normal'. My daughter runs a small online business selling make-up. She used ebay and depop selling platforms. Most of the customers are in the 16-25yr old demographic. They communicate in their own surly, rude, aggressive way. Again, its their 'normal'?

Yesterday I needed to buy one BMW alloy wheel quickly and found one on eBay not far. £60 (just a bit dearer than a weld repair on a cracked one). Pressed Buy It Now, paid him with PayPal and collected it within a couple of hours. No haggling, no best offers. When I went to collect the guy said that he sells bits on eBay all the time and he never had someone buy so easy. He gets emails all the time, best offers, retractions of offers etc. The only platform generating more grief for him was Facebook :-)

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i sometimes wonder if its the tyre bay themselves that forget to return them, box full of locking sockets round the back ?