Right, glad the thread title got your attention and reading this.
Had a customer today who's been an awkward one for a week or so, wants this bumper mark done, wants the other bumper painted due to a stress crack the size of a strand of hair etc. Anyway, picks up on the point that the corner of the bumper where it meets the rear 1/4 is protruding on the drivers side ever so slightly (bmw 5 series, Ford Fiesta and Mondeo anyone?), now this car has done 99k and is 8 years old and between his constant picking he's really been getting on my wick. No matter how many times ive told him i cant make it brand new and that wear and tear is to be expected etc he just keeps on and on............ This led me to think about creating an Acronym for buyers like this and it didn't take me long to come up with one......... GABANO...... "Go And Buy A New One" ...... Next time you have got these types of customers please feel free to say the word amongst your staff /colleagues, say it loud and clear as the customer won't even know what you're on about.........Walk around the office and say out loud and proud....... GABANO!
Glad i got that off my chest, if you are still here reading this bottom bit then thank god you didn't lose interest!
GABANO!
Oh and for those of you that are wondering if we managed to get it ever so slightly more in line then the answer is yes........ Amazing job these sliding hammers can do, we just pulled his back 1/4 out to suit!