Hi guys,
Just after your pearls of wisdom.
We have two sites run by just us over worked directors at the moment but are looking to take on a fresh recruit to ease the workload and, hopefully, make us a bit more efficient.
Not having employed anyone before we're a bit clueless so have the accountant in tomorrow to see how it's going to work money wise.
What should we be looking out for/avoiding/asking?
Basically what mistakes have you all made that we can learn from?
The recruit will most likely be aged 25+ and used for the complete sales process ie; getting the vehicle delivered/collected from the valeters, photo'd, up on the web, test driven, sold, MOT and service work phoned through to the usual garage, handover pack prepped and then the handover itself. After sales issues made note of and dealt with once authorised by the directors, enquiries answered, general cleaning of the office when needed etc.
Basic salary + commission per sale + commission per vehicle bought from Joe Public + commission on any finance deal executed. All deals to be run past a director before authorised.
We're a Lawgistics member so will probably use a lot of their downloadable employment stuff such as a health and safety form, employee details form etc.
Thanks in advance you wise old owls.