I started Sept 15. Lost my job and took the plunge.
On my own, at home, a few ££££ and went from there. However I have worked in the industry for 20 years, selling, business manager, sales manager, GM, so i'd like to think i've learnt a bit. 2 years on I now work with my partner, we have a 15 car unit and are selling 12/15 cars a month. FCA registered, warranties, sell supagard, brilliant website ( check it out done by cardealer5 www.superminiuk.com ), Award finalists and looking to expand next year ino servicing too. It can be done.
My advice
- Don't p1ss off your neighbours, ( i did in the end, washing cars every day, customers parking sometimes in ridiculous places etc..... )
- Learn from your mistakes ( there'll be plenty )
- Don't take stuff personally
- Prep properly and If it breaks, fix it, don't fudge it
- Treat every £ as your own, but don't be afraid to take a ( Calculated ) risk. I used to drive cars to a local forecourt past 2 others to fill the tyres as it was free and not cost me 50p. But i bet I saved £50 overall!
-Embrace the CRA and Look after your customers, they are your lifeblood, deal with problems quickly and fairly. Customer service is my number 1 priority
- Have a sounding board - My Mrs was mine, Every time I had a wobble, I called her, she talked me through it and made me think rationally. I now have her working with me so my phone bills are lower !!
- Enjoy the freedom, don't deny yourself a day off every now and again or god forbid, a holiday. Life's for living.
- Seek advice, its free, there's people in this world with years and years of experience, lots on this forum too. Good people will be willing to help, share and encourage. Remember, people love nothing more than talking about themselves, take advice and use it when necessary.
- Be lucky - I am the luckiest guy in the world, acknowledge this and you'll get luckier, I swear it works...
If you need anything, give us a shout...