Row 71 Posted February 23, 2019 Hi everyone, I sold a Skoda octavia yesterday and just before my customer arrived home (Cambridge) the engine light came on (car still running fine), it's a 2.5 hours from me so wondered if anyone on here is nearby who could code read it for me so I know how to proceed rather than let my customer go to an unknown garage, my customer has 2 addresses one in Cambridge CB1 2BU and another in Peterborough PE7 0NN, any help would be appreciated and compensated, Thanks. Share this post Link to post Share on other sites
Nick M.K. 574 Posted February 23, 2019 (edited) I was thinking last year to bulk buy some cheap £8-£10 OBD only scanners and give them to “selected” customers when they drive away. Now I think I’ll definitely do it. Edited February 23, 2019 by Nick M.K. Share this post Link to post Share on other sites
Mikey360 68 Posted February 23, 2019 Hi Row I'm based near Peterborough but only have a basic £20 reader so don't think I can be of much help, I do know a couple of good garages around here if that helps? Share this post Link to post Share on other sites
ExCouncilJobsworth 27 Posted February 23, 2019 1 hour ago, Nick M.K. said: I was thinking last year to bulk buy some cheap £8-£10 OBD only scanners and give them to “selected” customers when they drive away. Now I think I’ll definitely do it. That's an excellent idea. My only issue with that is billy might google the code themselves and sometimes the code could be a very small issue but google might show it to be a big issue which the customer will think it's a massive issue and he wants a refund? It will look professional telling them about how to use it a code reader and perhaps provide some instructions as well. Place it in a clear plastic bag and put it in the glove box or in the boot with the other pieces Share this post Link to post Share on other sites
justina3 518 Posted February 23, 2019 Didn’t almost every code translate into cylinder two misfire or that might just be my luck lately Share this post Link to post Share on other sites
Row 71 Posted February 23, 2019 16 minutes ago, Mikey360 said: Hi Row I'm based near Peterborough but only have a basic £20 reader so don't think I can be of much help, I do know a couple of good garages around here if that helps? Thanks Mikey, hopefully it just needs a quick read and delete and it never comes back on you know what they can be liked when they have been stood a while the drive home would have done it a deal of good and maybe just a blip from the Lambda or something, thanks for the offer I may come back to you. Share this post Link to post Share on other sites
Mikey360 68 Posted February 23, 2019 11 minutes ago, Row said: Thanks Mikey, hopefully it just needs a quick read and delete and it never comes back on you know what they can be liked when they have been stood a while the drive home would have done it a deal of good and maybe just a blip from the Lambda or something, thanks for the offer I may come back to you. No problem, just let me know! Share this post Link to post Share on other sites
A & S 20 Posted February 23, 2019 I am based in between Cambridge and Peterborough, one of the garages I use is an independent vw / Audi specialist who used to work for the local main dealer. they are a good, reasonable and honest little garage, if your customer can get the car to the PE27 area I can assist for you if you don't get sorted. Share this post Link to post Share on other sites
Row 71 Posted February 24, 2019 8 hours ago, A & S said: I am based in between Cambridge and Peterborough, one of the garages I use is an independent vw / Audi specialist who used to work for the local main dealer. they are a good, reasonable and honest little garage, if your customer can get the car to the PE27 area I can assist for you if you don't get sorted. Cheers A&S Share this post Link to post Share on other sites
Dave2302 387 Posted February 24, 2019 (edited) 15 hours ago, Nick M.K. said: I was thinking last year to bulk buy some cheap £8-£10 OBD only scanners and give them to “selected” customers when they drive away. Now I think I’ll definitely do it. That smacks to me that it would put customers right off ................ Sort of like saying you are expecting the Car to go wrong Also don't forget they only read a handful of Engine Codes, it will cause all manner of confusion and frustration when it comes back with "No Codes" , or one or 2 codes but not the one that is actually putting the light on. Personally I think you'd be better off putting the 8 - 10 squids per car sold in a "pot" and paying to get them recovered if billy doesn't want to drive it to ya And also a lot of cars these days can have a code, but there is no problem, for example, you read the Car on your Snap On etc and it gives a code, but then you hook it up to SDS, or other relevant dealer kit, up comes the same Code but there is other text saying ignore if blah blah xyz is not fitted etc etc ............. Minefield IMHO Edited February 24, 2019 by Dave2302 Share this post Link to post Share on other sites
A & S 20 Posted February 24, 2019 15 hours ago, Nick M.K. said: I was thinking last year to bulk buy some cheap £8-£10 OBD only scanners and give them to “selected” customers when they drive away. Now I think I’ll definitely do it. Now why would you want to do that, the customer will be plugging that in every weekend and be calling you more often than you would like them to if there is a problem. Surely you're joking, otherwise you're buying yourself more hassle than you need to be. Share this post Link to post Share on other sites
Nick M.K. 574 Posted February 24, 2019 2 hours ago, A & S said: Now why would you want to do that, the customer will be plugging that in every weekend and be calling you more often than you would like them to if there is a problem. How would that work with a cheap OBD scanner that only shows engine codes? Why would they be calling me? Because their EML came on or because they used the £8 scanner to find a code which is present but doesn't trigger EML and doesn't have any fault symptoms?? Share this post Link to post Share on other sites
David Horgan 564 Posted February 24, 2019 19 hours ago, Row said: Hi everyone, I sold a Skoda octavia yesterday and just before my customer arrived home (Cambridge) the engine light came on (car still running fine), it's a 2.5 hours from me so wondered if anyone on here is nearby who could code read it for me so I know how to proceed rather than let my customer go to an unknown garage, my customer has 2 addresses one in Cambridge CB1 2BU and another in Peterborough PE7 0NN, any help would be appreciated and compensated, Thanks. What model Skoda is it , year/ miles/petrol /diesel / model . Share this post Link to post Share on other sites
Row 71 Posted February 24, 2019 26 minutes ago, David Horgan said: What model Skoda is it , year/ miles/petrol /diesel / model . David, it's a 2011 Octavia 1.4 petrol manual, always been fine for me, just that when the customer got nearly home the engine light came on, car still running fine, typical when it's a long distance away, if it was nearer I would just pop out and read / sort it myself, Thanks. Share this post Link to post Share on other sites
Stalker 180 Posted February 24, 2019 2 hours ago, Row said: David, it's a 2011 Octavia 1.4 petrol manual, always been fine for me, just that when the customer got nearly home the engine light came on, car still running fine, typical when it's a long distance away, if it was nearer I would just pop out and read / sort it myself, Thanks. These vag cars are proper shit. We have had two 14 plate low milers that have been a load of crap this week! And when I say low I’m mean 14k and 17k! I’m not sure I want a vag car to go further than 50 miles from us these days. Share this post Link to post Share on other sites
Row 71 Posted February 24, 2019 60k on this one by the way David Share this post Link to post Share on other sites
ExCouncilJobsworth 27 Posted February 24, 2019 (edited) 3 hours ago, Row said: David, it's a 2011 Octavia 1.4 petrol manual, always been fine for me, just that when the customer got nearly home the engine light came on, car still running fine, typical when it's a long distance away, if it was nearer I would just pop out and read / sort it myself, Thanks. Might sound daft but a mate once said if you dont screw the fuel cap back on properly on a honda civic the engine light comes on after a while due to air getting in... Could this be the case here? (Guessing he filled it up after his purchase unless it already had enough fuel) Edited February 24, 2019 by ExCouncilJobsworth Share this post Link to post Share on other sites
Stalker 180 Posted February 24, 2019 22 minutes ago, Nick M.K. said: NO. Bit harsh nick! Evap systems on petrol cars do need to be air tight. However experience tells me it’s not likely to be the fault on this engine. Share this post Link to post Share on other sites
ExCouncilJobsworth 27 Posted February 24, 2019 1 hour ago, Stalker said: Bit harsh nick! Evap systems on petrol cars do need to be air tight. However experience tells me it’s not likely to be the fault on this engine. Mates honda was a diesel... Now now let others object.. It's always best to try the easy small issues first before forking out but i realised too quickly that some people like to fork out for the sake of it... Remember the key words of OP were "eml is on but the car drives fine" so there is no 'engine' fault. Eml is a bugger and can come on for a number of things.... Share this post Link to post Share on other sites
It's me 615 Posted February 24, 2019 9 hours ago, Nick M.K. said: How would that work with a cheap OBD scanner that only shows engine codes? Why would they be calling me? Because their EML came on or because they used the £8 scanner to find a code which is present but doesn't trigger EML and doesn't have any fault symptoms?? they will start pulling plugs off things to see if it shows on the scanner ...............ok only some would, like me would you go into hospital and let the doctors show you how to use all them bleeping machines as you are wired up in your bed? no same thing keep it simple we are the experts its not called an idiot light for no reason its a call for help by injun lets stay safe out there hill street blues Share this post Link to post Share on other sites
