Rory RSC

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Posts posted by Rory RSC

  5. Posted

    1 hour ago, David Horgan said:

     Chineses takeway forum LOL :D

    He's waiting for the prices to go UP , he's on our side Mark :lol:

    I've just put two UP £800 last night and got a customer coming tomorrow on one of them , just passed finance prop at the higher price  and the deals set for 1pm Friday  . 

    This guys waits for November to strike a deal hes going to be handing over more cash to some lucky dealer  for a better deal :blink: 

     

    Ive bought a car today 335d x drive for not much less than the customer paid retail 1 year ago. Prices have gone up thats for sure. Ive got a good £3k in it worst case

  10. Posted

    The cars fine, no issue and nothing to sort.

     

    in this instance you should have taken control of the customer and explained this in a way they understood and shown confidence in your product and service. 
     

    you do this everyday, you sell loads of these, it’s a characteristic of this model etc and then you wouldn’t be in this situation.

    learn from it 

    • Like 2

  11. Posted

    1 hour ago, Bluechip Classics said:

    Hi all,

    Generally in our little world of classic cars, buyers pay with cash but more recently I've had a couple of requests for finance (make of that what you will!!).  I get the impression that the usual finance providers would not want to partner with a small, niche outfit like ours and we'd probably only do a handful of finance sales a year.  Does anyone have any experience or leads with providers that may be more matched to our needs?

    Thanks in advance,
    Anthony.

    Speak to magnitude brokers

    • Like 1

  12. Posted

    On 8/14/2020 at 8:03 AM, Highlinev8 said:

    Photograph the listing before you bid on a bca car.

    Photograph or record the sale if possible. Download assured and condition reports. Photograph auction sheet in 'Your Purchases' post purchase.

    Notify them immediately if a car arrives missing a spare key/service book/V5. Dont just email claims notify the auction and cc in auction manager and sales staff as well.

    If I buy a car with a spare key and it doesnt arrive then they are ordering me a new one or giving me the go ahead to get one organised. I can stomach the hassle of getting a new key coded.

    Theres no such thing as insurance that pays out easily so you have to get the facts to back your case and be persistent until you get satisfaction. 

    On the baldy tyres, an insurance company could argue that you are sending them a random picture of another car. Pull out your phone take a 30 second video, full view of the car and reg "This is KK19OOO, purchased from BCA yesterday with an assured report stating 5-6mm across both front tyres". Get a close up and use a tyre depth gauge if you have one to then show the car that arrived as only 2-3mm as stated. 

    As a dealer its up to you to get things done. Good advice. Don't allow them to fob you off.

  13. Posted

    9 minutes ago, johny1980 said:

    Just got back to this thread as i have been moving house, got a full time IT job and then the car sales venture on top of that. That aside, another car gone with a healthy profit. Keeping my stock at 2 until i build up a 'warranty' buffer though as tempted as i am to put the profits straight into another car! I will speak my accountant about it when i catch her but i presume i can  pay myself back the initial money (directors loan) i put into the business at my own leisure (if i chose to do so)?

    Just buy as many cars as you can. Can't sell a warranty pot can sell cars. Keep an emergency credit card for if shit hits the fan

  14. Posted

    2 hours ago, justina3 said:

    Highline is very lucky I was 100% told the rules are the rules. 
     

    Movex are useless almost zero quotes I suspect it’s due to the drivers having to pre-book slots 

    so I haven’t been able to buy from bca since March.

    do they care.........

    Are you on facebook mate? Trade 2 trade transport group has loads of good verified drivers and transport companies out there who can do single cars at good prices. Find a local one to you / to the auction and get a good few done.

  15. Posted

    Pay a pro to do it or else its going to look utterly shite. In my opinion its cheaper to respray chips than it is to PPF though.  My personal car has a full covering of PPF and cost was in excess of £2k 

  16. Posted

    Every time i've refunded a customer and re sold the car I have never had the car come back again. Every now and again we get unreasonable customers. Try my best to filter it out before it gets to that stage but on occasion we make a mistake and one slips the net.

    • Like 2

  19. Posted

    On 8/1/2020 at 12:07 AM, LSP Vehicles said:

    Hi Frankieola, thanks.

    With regards to us, we have literally just started (spent weeks reading through the forum), we have yet to buy our first vehicle, currently enquiring about a few, but scouring FB, Gumtree etc. we are researching, learning about values etc

    I did read on here somewhere there was a "how to be a dealer guide" but can't seem to find the link if anyway could point me in the right direction.

    Thanks

    Just buy one, then sell it. Stop thinking start doing. You will probably make money, you might lose a little but you learn with each one. A few years later you will be taking £2k/£3k out of cars, Grands on finance comission and making a living.

    • Like 1

  20. Posted

    11 hours ago, have a word with the wife said:

    Just catching  up on the podcasts and listened to the 10 month warranty one, amazing that i think as a trader is it just me that gets these people? No! so many good bits in that podcast !

    The piece about deposits, david if I may, it's not really being pushy asking for a deposit,  if I can offer some advice ? Asking for a deposit is reminding the customer that the car is out there with a for sale board in it and possibly also advertised ! Ask / remind the customer how they first saw it ? And that's how the next person might ! I have had daughters in tears when daddies come back 6 hour later, after " looking at some others" and seriously it wasn't nice poor lass! The sold board they thought was a joke, I had to show them the sold invoice! If they say they have only got twenty pounds  in there wallet, take it for 24 hour, if they refuse,you certainly know where you stand ;)

    Thanks again by the way:)

     

    I love buying cars. Thats one of the bits of the job I enjoy.

    Selling cars and having a good day, month or huge margin makes me happy.

     

    But I tell you what the best part of  car sales is when you give someone the opportunity to buy a really nice car from you and they say no to then sell to someone else and then they call back and get angry at you for selling it.

  23. Posted

    9 hours ago, MJG50 said:

    This is really interesting to hear as I went through a similar experience last year.

    To cut a long story short, I bought a Jag from Manheim which had the 39/39 Sure Check on the website but not on the windscreen and I wasn't charged the Silver Check fee on the invoice. When paying for the car, I was told it wasn't under Sure Check. I had a very good look at the car starting up and as it went through and all looked and sounded fine. As soon as I drove out the gates, the EML came on and there was a misfire. I spent £1k getting the misfire sorted at a main dealer and a further £500 on paintwork. Despite the main dealer assuring me the car was now fine, it just didn't feel right so I contacted the main dealer that entered the car into the auction (not the local one I went to and spent £1k) and I got a copy of an invoice to the previous registered owner diagnosing a head gasket was needed. So the main dealer that entered the car knew it needed a head gasket (at least a £4k job). I have heard of main dealer PX cars being entered into auctions direct from their workshop needing loads of work that wouldn't be noticed at the auction but up until last year I've never bought one. I ended up selling the car to a mechanic who reckoned he could change the head himself. 

    At the time though, I was so depressed with it all that I didn't seriously consider kicking up a fuss to the auction and/or vendor. But having read these forum comments tonight, I probably should have pursued it. Auctions always seem a bit of a grey area though - if you enter a car, you are asked to declare any known faults yet if you buy a car that is 'sold as seen' you seem to have absolutely no comeback! So declaring any faults seems a bit pointless from the vendor's point of view.

    I was so annoyed with this experience that I haven't bought anything since! I am still intending to go back into the trade but the current situation of not being able to attend auctions in person has delayed my return to buying cars. It seems highly likely to me though that physical auctions to attend will never happen again as BCA and Manheim are doing so well with online only and I'm sure they were aiming to make their sales online only some time ago. I've only ever bought one car online and it arrived with a massive scratch in the middle of the driver's door - possibly put there by a rival bidder when the car was in the compound as it definitely wasn't visible in the photos. I appreciate that a lot of dealers have been buying all their stock online only for years but I've only ever operated in a very small way since closing my pitch many years ago.

    That's the other thing that put me off complaining to Manheim, I haven't bought many from them so they wouldn't be too concerned if I didn't buy anymore! Being rational though, I think I was very unlucky as I've spoken to a few dealers who claim to have bought literally 100s of main dealer PXs at the block with no major issues. Ideally, I'd prefer to buy ex lease stuff but I tend to do better with unusual rare stuff and naturally ex lease is all mainstream tackle with few if any options. I guess it's the old once bitten, twice shy but ultimately I'd like to start buying and selling again. In the old days if I made a loss, it motivated me to buy something else fast to recoup the loss.

    Got to learn to take a loss and bounce back in this business.  Can't over celebrate the wins or dwell on the losses for too long.