Dealer

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Posts posted by Dealer

  1. Posted

    11 minutes ago, grant8064 said:

    Dead with us. Did a couple of snotters and one retail this week out of 90 stock with both sales guys blanking. September wasn't great but October is flat as a pancake. Few more enquiries this end of the week but they're all sub prime and/or mental.

    Hoping we have a strong end of the month but i'm not banking on it.

    Same here, very poor this week and last. Crossing my pubes that things change sharpish! 

  5. Posted

    https://www.machinemart.co.uk/p/jump-start-4000/?da=1&TC=GS-010311030&gclid=Cj0KCQjwuuHdBRCvARIsAELQRQFVSkYwQ2zC7k8MJae-fmalAGB4FRaZ6IwH7isUtM4G5Omy6QQKVZMaAnx3EALw_wcB

    On my second one of these (first one got left in a sold vehicle which went hundreds of miles away), never fails to start anything and the reason i bought the exact same model was due to the fact that i was so impressed by the original one. Heavy to carry but works every time. 

    • Like 1

  8. Posted

    £5790 car in stock, ebay sound notification a short time ago..........will you take 5k cash. Yawn! Fed up of messers and the best price brigade. 

    As i wrote the last message another eBay notification, £2990 car........... The message said........ "2k".........yes that was it, just 2 characters. Unbelievable 

  10. Posted

    2 yesterday, was going to be 3 but had a completely unrealistic customer on a 7 year old car with 109k on it asking stupid questions from the start.

    End of September was really good, last week went some way to saving it for us as before that it was dire. 

  12. Posted

    15 hours ago, Del Boy said:

    I had this the other evening. 

    My phone was ringing constantly from 8pm on a Saturday night which I decided (quite rightly) not to answer. No messages left. 

    She phoned back the following morning to book an appointment. 

    They arrived looking at the car for their daughter (enough said), it was the MOST painful experience of my life. The Dad turned into a mechanic and ripped the car apart then test drove it wanting to make sure the ABS was working so was slamming the brakes on constantly. 

    They left ‘thinking about it’ then the daughter text a few days later saying her ‘financial advisor’ has advised her it’s not the right time for her to be buying a car of that value. 

    £5k. 

     

    Absolute fucktards, hate these types of people. 

  13. Posted

    20 minutes ago, EPV said:

    And I think every day normal punters would be looked after by most on here mate and a warranty wouldn’t change that  either way. 

    Here’s a few examples for a bit of fun, of instances i’ve had of post sale issues. What would you lot do in these examples? All of these examples have had a proper prep and mechanical check, PDI to you and me.

    1. 2004 bmw 545i, 93,000 Miles. 6 weeks and 1,000 miles following sale, punter rings wanting to claim on warranty for a water pump and oil leak “somewhere” now assuming it’s genuine, would you pay for this? 

    2. 2010 bmw 318i Tourer, 59,000 Miles. 2 month and 1500 miles later, customer calls saying he needs to make a warranty claim as the low oil pressure light is on and eml flashing with a misfire. Let’s say it was diagnosed as an coil and a sensor for the oil pressure. Would you pay for this?

    3. 2008 Range Rover Sport, 93,000 Miles. 10 days and 500 miles later, customer calls saying there’s a bad oil leak. Turns out its a new sump plug and job done. Would you pay for this? 

    Note, all of these items are wear and tear. Meaning, something has been used, it’s worn, it’s failed. The manufacturer won’t want to know, their warranty expired years ago. I’m wondering, if you WOULD pay for these repairs, why? 

     

    But James, in their eyes they've bought a "new" car. I can see why the above scenarios on cars that are between 9 and 14 years old can be classed as normal wearable items, who knows when a coil pack will go down, the oil leak one is possibly something i would be happy to look at as it's a very short time after purchase. I think it's also perhaps different for me and you as we have no mechanics facilities on site and have to send everything out, this costs! For guys here who have a mechanic/odd job man or facilities on site then that person's wages are being paid anyway so perhaps they look at it differently. 

  14. Posted

    30 minutes ago, EPV said:

     

    30 minutes ago, EPV said:

     

    30 minutes ago, EPV said:

     

    1 hour ago, NOACROSS said:

     

    James/Simon i am of exactly the same opinion as yourselves. I know the car was right going out so how can i be responsible for any maintenance costs thereafter. I have sold cars in the past to persons that i known have ragged the arses off them once bought, i just wish that the law surrounding this game was clear and not as grey as it is. Makes things so difficult, people wouldn't buy a ten year old telly surely? 

  16. Posted

    45p to 50p per mile driven plus any fuel on top is the rate i pay. Built up a network of trade platers over the years, got them all in a WhatsApp group now and just put the jobs on there. Works ok, used to use movex but it's just gone to be a rip off especially since Manheim took it over. 

  17. Posted

    1 hour ago, NOACROSS said:

    Same here- a roller-coaster: you 'crack it' for a few years and think 'this is easy', then it's not.  Trick is to get out when the going is really good I suppose.  (if those days ever come again, and I personally have missed this opportunity a few times over the years in hindsight)

    They call it an exit-strategy no?

    As to knowing what I'm doing?  Yes, to a point, and you need a good five years at least to mess up etc to a point where you probably come across most pitfalls; but you never stop learning. I think this game is about taking risks, and as you get older, you become more risk-adverse.  Or I have anyway.  Once bitten and all that...

    You edited the bit about taking things personally and this is something i am definitely guilty of. Find it hard to let things wash over me e.g comebacks after 2 months when i knew that the car went out perfect etc. 

  25. Posted

    9 minutes ago, whitestone679231 said:

    I don’t use AT and haven’t done for 2 years, stocking up to 60 cars average price £10k. I have a click dealer website and use e bay, motors.co.uk, AA cars, exchange and mart, car gurus, and have a page in local rag, biggest spend is £1000 a month for SEO and PPC, one thing I have learnt since cancelling AT is that customers look everywhere, they live on the internet trawling all sites.... with that in mind I am not frightened of cancelling a site if it gets expensive or doesn’t work, find and fund was cancelled after 4 months and CarGurus sent me a letter last week with a 27% increase so I sent my cancellation back.. Without car dealers these sites cannot operate, but we can operate without these sites. 

    What's your average monthly sales please?