trade vet

I would be emailing the manager for an explanation,give him a headache.Surely Storage fees were invalid anyway when the Met Office was issuing severe storm warnings to travellers from the middle of last week.It is very unfair that a substantial account holder could now be billed by their transport company for an aborted collection caused by BCA ‘s mistrust that you will pay them £12.Major problems I usually accepted but stuff like this really got me annoyed.

That’s really bad,surely your BCA credit facility is more than £12 ! I would be speaking to the auction manager . They used to nice people at Ingleston.

Surely no one relies on guides anymore when you have various on line retail platforms to compare.There are of course conspiracy theories why Cap values are generally well below the market.As for Glass’s,in the distant past it was usually only the franchised dealers who subscribed annually and we like many others would just give a salesman about £2 for the previous month’s issue and work off that.

The bottom line is that Judges do not like car dealers.The Judge is unlikely to know that an ABS sensor is not a big deal.I have unsuccessfully defended 3 cases brought by punters in the Small Claims Court where I thought there was no way I would lose.On the other hand I have won cases against an architect,a builder,a clothing wholesaler and the best one BCA.I think you will need to be able to prove that you offered a free repair and that they refused.Also it is important to make sure they have correctly followed procedure prior to issuing their claim.Was it sold with a new MOT,did you get a PDI sheet signed on handover,did you note the mileage when you had it back.How did you word your signed sales invoice . It is very unfair but selling cheapies these days is very risky and you might have to take your medicine on this one if you haven’t got a good defence which the Judge understands.

It might help if you read their T&C’s closely with regard to their Assured reports.

At what point did the engine fail,was it after they drove it out of the garage.Did they contact you immediately.Ask for a copy of the invoice from their local garage which should show the mileage in order to check the mileage since.I recall having something similar and the punter had been towing an oversized caravan which I spotted on StreetView. You need to get as much evidence as you can and then contact Lawgistics .

Your contract is with the vendor and BCA acted as agents for the Merc dealer who are the vendor.You shouldn’t have a problem but unless things have changed,BCA policy will be to try and give you the runaround.If that happens,what I used to do was to put BCA on notice that you intend to take legal action against the vendor.They usually caved in after that but don’t forget to charge for your costs. Keep us informed.

Sorry guys but if I understand the deal correctly ,I think Mr Brewer’s sales guy deserves a P45 for negligence.Downing a £10k Golf over the phone by accepting payment by Credit Card ? .I think it is OK to accept an initial deposit by Credit Card but even if the punter was on the pitch and clearly legit,I would not accept full payment by Credit Card.It usually means they have no money and there will be faulty merchandise claims ahead and the card company can swipe back the full payment .I don’t think the Police look for stolen cars any more but maybe because Mr Brewer is a popular celebrity and of course the publicity ,they fortunately very promptly went out of their way considering all the other stuff going on at the moment. ….or am I out of touch ?

Excellent,looks like you have a ‘switched on ‘ solicitor.

Good luck,there is always Lawgistics,it’s a good one for them.

They have admitted trying to contact the previous keeper when it was ‘ in the trade ‘.I think you need to contact a solicitor. You could possibly make a bit of money out of this ,full refund ,lost profits,stress,time and trouble costs etc etc.They will reply to a solicitor.

That doesn’t sound right .If you can prove it was there less than 24 hours before being impounded and the MOT station can conform it was booked in ,surely you must have grounds to take some sort of legal action.

Hi there ,would you mind clarifying whether the car was impounded because it was not taxed and then left parked up by the recovery company driver on a public road unknown to the garage where it was booked in for MOT and repairs. It does appear that DVLA employ subcontractors who now ‘soft target ‘repair garages and pitches by monitoring and reporting the comings and goings of untaxed vehicles even if they only travel a matter of yards on the public road outside premises.

That’s why you need a ‘ returns and cancellation policy ‘ with various additional charges !

I agree,just collect it and re offer it.WAV ‘s are good news ( usually big margins ) but hard to source ,only had 3.There is an established specialist WAV dealer where we are Automotive UK ,they do their own WAV adaptions and make huge profits.