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Used to have someone do that on all our posts on facebook - Too Expensive / Huge Interest Rate / Making Personal comments etc... Had a look at his profile, ripped him humorously and then never heard any further. Its just banter really most of the time. If it is beyond that just block them or hide their comments.

I actually found one of Jem Emirali's original posts. Here it is in full including his email if you need to get in touch: MID - The only vehicles that should be on your MID are vehicles that are taxed and your trade plates. Any vehicles in stock that are untaxed will be driven on trade plates and should not be on the MID. You are massively exposing yourself by adding them to the MID as even if the car is taken off once sold, if the purchaser does not insure the car properly and has a claim, the last known insurer may be forced to pay. Trust me when I say, you do not want a call from your broker saying your premium has gone up this year due to an accident that was nothing to do with you. Unaccompanied Demonstration - This is another area brokers seem to be getting wrong. The only way that you can let a vehicle go out on an unaccompanied test drive is if it is taxed. You cannot lend out trade plates to customers and a customer obviously cannot take an untaxed car out on the road. The majority of our dealers with unaccompanied demonstration now are main dealers with taxed demonstrators. Hopefully this help some of you out there but if you would like to discuss further, please email me on jememirali@astonscott.com

Yup. They just want yer money.

You can tax uninsured cars I believe. So yes.

Sold a 115k Lexus LS460 2007 a while back, had no issues with it, loads to go wrong but on paper probably one of the most reliable cars to buy being jap/lexus. Buy it and stash some money away for when it goes wrong I suppose, should be easy to find one that's been pampered and serviced regularly by some old boy?

Jeremy Kyle Class

Great news! It's a real test of nerves sometimes in this business. Gritting teeth and praying for a turnaround here too.

Ive always been tempted to reply with a picture of a Fisher price car, asking if it was more in their price range

See it quite a lot on facebook pages. people being rude because they feel you are a business and wont be rude back. last place I worked at every other advert we put up the same guy would come back and troll the car and make negative comments, think the last comment he made was about a car being expensive and overpriced, we responded about him not having a pot to piss in.... not too professional but he didn't troll us again.

i think you can disable comments no? That way you get them messaging the page directly about their enquiry. One extra step involved in contacting you, but maybe it's enough to weed out bored idiots sitting on the throne vs. actually interested people?

We are more a leasing company than used car dealer so like all our competitors we use social media to promote offers but the conversion rate is low and it does attract some odd characters. We have noticed that some people just seem to want to troll companies as one chap last week asked a question about a lease offer, it was politely answered but he was not happy with the answer so responded with a message back with pretty much every swear word possible. The shame is about 30 of his friends liked and made comments of support.

Jem Emirali at Aston Lark is also fantastic and knowledgeable and well worth askking.