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Morning all. This is my column from the next issue out this week. I wrote it with all of you in mind... http://cardealermagazine.co.uk/publish/james-baggott-what-goes-on-in-car-buyers-heads/93974 True?

You can stick the commission in a pot and help with the warranty claims ? I think one month we got £1,300 commission, that was our record if you like and that felt good, almost like two extra sales for 0 output.

To give you an idea, I've just done one with Motonovo. Customer borrowed £2500 over 3 years at 7% and commission was £135. Not going to get me fat but it all helps the job along.

surely the commission you can make should come into it, 5 deals a month say average of £150-£200 commission nice sweet bonus at the end of each month?

Morning, my price rang is similar up to around £7000 and I was increasingly getting asked for finance so I got myself FCA regulated. It looks a complicated process but its fairly straight forward once you get into it and the helpline is surprisingly helpful. If you're a bit slack with paperwork I'd leave it alone because when it comes to reporting time it can be a bit of a nightmare unless you have everything to hand. The only other thing to check is, is it worth the money? Are you going to sell enough cars on finance to cover the cost of FCA registration and the fees? Like everything else it this trade I have some months where everything is sold on finance and then a few months where I hardly take a prop. There is an option to become accredited to a finance company and sell under there registration, I know a couple of guys who've looked into this and found it very hard to get somebody to work with, add to this zero finance commission, being tied to one finance company and there underwriting criteria and it doesn't look as attractive.

So. Woman emailed overnight Thursday about one. Rang first thing in the morning and said would be coming over in the afternoon from 45 miles away. Wanted to pay cash and no px. Told her we closed at 6 and, if lucky, the journey would take her an hour. She rang at 5.15 to say she was just leaving... I would like to see this car gone so I said I'd wait (error #1) Pitched up at ten to seven and then asked all manner of daft questions about the car - why did someone sell it? Why are the brake callipers rusty? How much would a new windscreen cost? What happens if the plastic bumpers start to rust? Then wanted to test drive it. I agree (error #2). 40 minutes later return and then decides she wants to px her 04 plate Meriva. 135k mls, 20 minutes MOT, 2 different shades of silver, all wheels damaged and inside like Shrek's underpants. Offered £300 to get the deal done. Then she wants finance. And wants to take it straight away. Go through the HP vs PCP presentation (error #3) and we get to an agreeable monthly payment. Produces driving licence for ID - expired last month and wrong address anyway. Nothing else available, so is it OK if finance is in her partner's name? 8pm gave her a finance prop form to take away to fill in. Haven't seen or heard of her since. Didn't ring her either (correct decision #1).

Up at 8, wash an evoque, BMW 330d collected at 9, evoque collected at 9.30, the px for the evoque was a Mitsubishi asx, we had a viewing on that at 12 and it was gone by 1, test drive on the r8 at 1 but no go because of the gearbox (the r troic is crap) photograph a couple of pictures and some adverts and off at 3.