Contracts

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Contracts last won the day on May 13 2020

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    Independent dealer
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    Contract Hire

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  1. Sorry but that is incorrect regarding servicing as some manufacturers still don't keep cross dealer records. A large percentage of leasing is fleets of under 5 vehicles and will not have maintenance agreements and there is no need to report servicing (some just write their own). Add this to the number of people who take a lease or PCP on 8k per annum and don’t think there’s anything wrong with John from Facebook adjusting the miles every year to keep payments down. The sad thing is clocking is very common across lots of types of vehicle contract, I have known hire companies vehicles be adjusted on long term contracts to avoid going over monthly mileage limits as well as privately owned and leased vehicles The only way to stamp it out would be to make mileage adjustment illegal and have large fines for anyone involved.
  2. Next week is going to be fun. A couple of us have been working all day trying to plan client vehicles for the next 6 weeks. Some fleet sales people who have responded think they will be completely shutting next week so no new car deliveries after Wednesday but the collection companies believe they will still be collecting end of contract cars as normal. These cars will need to go somewhere. The next hurdle is a no deal Brexit as nobody has currently confirmed they are price protecting cars that run into next year. If a no deal does happen and 10% import duties start I think there will be another round of price increases on all sub 4 year old European stuff.
  3. If it happens again best get the registered keeper to call call DVLA, pay £25 over the phone it it arrives in 3 days. Have done a couple the last few months including a Rolls Royce V5 for a key worker.
  4. Is pot luck. I sent a postal change of class / incorrect seats on V5 / tax at the start of August and the new V5 is already back. What’s the actual issue?
  5. The DVLA site shows the last V5 issue date. In your case could this have been the switch from blue to red V5s? I know plate and address changes generate a new V5 but for most cars It is accurate.
  6. Have a couple of 19/19 Startlines due back but basic engine and white with barn doors so pretty much the opposite of what you want. Will pm you if anything nice pops up.
  7. Decent vans have gone mental. Are the Transporters you need anything special?
  8. Have had this a few times but it is normally noticeable as it is either the VRM or chassis that’s recorded. Normally cars with manufacturers plates eg BMW - YC, VW - GC Etc. Have an interesting one going on with Volkswagen Financial Services at the moment. Short story we purchased a 6 month old vehicle outright, has been with a client 18 months and we have now sold it retail. Upon collection the buyer HPI checks and shows on finance with VWFS (we had no reason to do this as it is our vehicle). We call VWFS they can’t discuss the finance as we can’t confirm the details of the person on the agreement! After explaining they have clearly made a mistake and maybe should phone their customer to confirm the reg of the vehicle they actually have? Time goes on, buyer drops out, VWFS management won’t help and stick to the we can’t talk to you are you can’t pass security line. We then raised a case with HPI. HPI come back saying VWFS have confirmed details are correct and can’t help. Last resort we called the VW dealer we got it from and they checked their deal files and it seems they put the wrong vehicle details (ours) on a finance document 18 months ago. Hopefully VWFS will now remove the marker but I can’t help thinking a quick call or email to their client would have resolved all this hassle.
  9. Its realtime.... https://vehicleenquiry.service.gov.uk/?_ga=2.204624984.937146301.1574888656-442130928.1574888656
  10. Check the vehicle status online and it should show as untaxed.
  11. If they are sold and you need to tax why not V62 at a post office. I know it’s not great for the buyer not seeing a V5 but is a solution (as long as they have passed to trade).
  12. Have an account with them. Have seen a couple of cars in the past that would have liked but not managed to buy from them as outbid on one last minute and the other the seller changed their mind prior to purchase. Used Tootle but they disappeared. Probably because both times they never invoices for the introductions
  13. We had this a few years ago with a batch of Skodas. We had 4 with near similar miles but 1 was mint, 2 average and 1 a bit of a dog. All were advertised within £500 of each other but it was the mint one we got left with.
  14. Quite a few main dealers are opening service departments this week with non key workers bookings from next week. Several I have spoken with have commented on the number of customers asking for C&D which they are unable to help with due to their drivers being from the higher risk group.