Darkbluecars
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Darkbluecars last won the day on May 20 2019
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10 GoodAbout Darkbluecars
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Advanced Member
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Independent dealer
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Byfield Motors
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Start Stop issue Fiat 500
Darkbluecars replied to Beautiful South Martin's topic in General Dealer Chat
I had this issue with one bought at auction and was within the 3 year manufactures warranty. Took to dealership “sorry sir that’s not covered in the third year” Really?? that’s a surprise bearing in mind it’s even called Fiat Stop Start on the V5 you’d have thought that it may have been covered. It was a software update at the dealership and was £60, about half the price of battery so not too bad -
Morning, Thank you for the replies it's good to hear your opions. My take on this has been various options from SOR to commission but my preference has always been to be buy the car outright. However they're always sold under my name with all the usuall responsibilities. I've always tried to put my car obsessed friend off these 'selling for a friend' ads. I'm generally successful, on the one occaasion I wasnt he had a very interesting chat with DVLA as the seller had never told them he'd bought the car/p.ex'd it and was driving it around on the previous owners V5 and Tax!!. Ive no idea why they hadn't wondered where their tax refund was. Anyway, the reason this has come up again is a family member is interested in a Commercial type vehicle which they are finding it hard to source. So this seller has advertised a vehicle on their business facebook page but when they've called about the vehicle the seller says it being sold on behalf of a customer to whom they'd originally sold the vehicle to. They offered to arrange finance but insisted the sale would considered to be a private sale. The family member says under those terms, thanks but no thanks. Then shortly after that call, the seller contacts them to say they would offer a three month warranty for £500 plus VAT but that would be it, still a private sale. They continued to say that if they were retailing it, it would be about £3000 more so the customer was getting £2500 off, by in effect buying it privately. This isn't a back street outfit, it's a limited company with retail premises. A few enquiries has revealed that this is common practice by this company. So as i said in the OP it appears even larger companies are using this practice to avoid their obligations under the CPA and I can only assume generally quite successfully
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Sorry maybe not enough detail, acting as trader in the course of their business but insisting that they then have no responsibility under the Consumer Protection Act
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Just interested in everyone’s views on something which seems to be becoming much more common. Dealer advertising a car on their website but either in the blurb or during a call reveals they are selling it privately. Usually the story goes an old client returned the vehicle to them and they are just selling it on for them or it’s a friends vehicle. The reason I’ve come across this is I have a friend is constantly looking at cars and sending me ads asking what I think. The ads from plastic traders have always tried “the selling for a friend” but I’ve noticed more and more larger outfits trying it on. I know it’s to avoid the CPA but plenty must be getting away with it.
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Here’s how to avoid SOGA and make money selling cars
Darkbluecars replied to Wheelerdealer1's topic in General Dealer Chat
It’s still illegal to sale an unroadworthy vehicle at auction. Took an Escort back under that threat 30 years ago -
Here’s how to avoid SOGA and make money selling cars
Darkbluecars replied to Wheelerdealer1's topic in General Dealer Chat
You can’t sign away your statutory rights as a consumer, that’s why they’re called Statutory Rights. If the public choose not to enforce them that’s another thing. -
Westbury, Wilts....Auction lunches. Proper food with old school Dinner Lady types cooking it.
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24/7 car finance still doing deals
Darkbluecars replied to David Horgan's topic in General Dealer Chat
You can only have Barbie on the garden if she’s a member of the household -
Before you belittle the consequences of this virus it maybe useful to listen to the accounts of the Spanish Dr’s working in a critical care environment. The accounts are of Medical Staff fighting and failing to save someone’s life only to turn around to find someone choking to death in the next bed and just having to watch them. Victims of this virus are not passing away peacefully surrounded by loved ones. It must be terrifying. It must be like dying in a war zone. The health service in every country operates a just in time policy and this tiny extra demand, as you allude to, means thousands of people are dying in horrific circumstances.
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Is warranty legally necessary with discounted cars
Darkbluecars replied to Peter Dim's topic in General Dealer Chat
I made point 6. on here ages ago and got some stick saying it wasn't for me to tell people what they could and couldn't do. Glad it's been made clear cars for spares or repairs are not to be driven away from trade premises. -
Is warranty legally necessary with discounted cars
Darkbluecars replied to Peter Dim's topic in General Dealer Chat
Sounds like an accurate account of the position as I understand it. If you're in the business of selling cars you're bound by the CPA, the warranty is something you provide as a way of adding value over and above the consumers statutory rights. EBay is full of traders advertising cars as a business with the caveat that there is no comeback and no warranty but they are just as liable under the CPA. I often wonder why Trading Standards don't act on these ads. I realise ebay couldn't give a toss. -
I've stood in an empty hall... Just me, the auctioneer and the car, listening to the bids running up without online bids!!! I've always understood its legal upto the reserve, I maybe wrong. Whereas on the goodies side, spinning anyone, legal or not
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If you considered this a genuine enquiry for more than a moment take a step back and re evaluate what you're doing. Not a criticism just some advice.
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Unfortunately if I'd invested all my company capital in buying auto trader shares five years ago rather than selling cars I would have done far better financially. But where would the fun be in that.
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I think the questions you've asked could be resolved pretty easily with a few equiries yourself, the advice you're getting from some might seem blunt or toxic but it reflects the reality of business in a very tough arena. If you don't like toxiity or confrontation you may find it a difficult job. It's one thing having a dealership behind you when dealing with angry customers it's another having them come to your home shouting the odds. If you've got family or a partner it's worth bearing mind. Most customers are fine but you have to consider you're inviting complete strangers into your home and there are some crazy people out there. Some dealers who have been operating for some time do get a bit impatient with new entrants as there are so few barriers to entry anyone thinks they can do it.