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Showing content with the highest reputation on 04/09/15 in all areas

  1. 1 point
    ...I think I've just done this week's rant a few days early...
  2. 1 point
    Wouldn't covering warrenty issues yourself also create a nice aftersales relationship with your customers, further heightening your reputation.
  3. 1 point
    We have been trading 15 years, gave up using warranty companies after approx 2 years for same reason as you, even after they had taken thousands from us, refused to help with a head gasket problem. If the warranty company refuses, we can still be liable so have to pay & get it sorted anyway! we do it all off our own back now, why not have their profit aswell? That way if there's a problem, there's plenty of money in the kitty to pay for it! Some people have a separate account & put a set amount away after every sale.
  4. 1 point
    to be fair to warranty company bearings dont go in a week and maybe when cambelt changed just prior to sale ,fitter overtightened serpentine to ac pump? why not self warrant and chuck all the money in a pot for such eventualities if your cars go out right as this is what i do with strict rules no third parties can tinker without my say so