My experience.Our company had an expensive trade policy with Aviva going back to the distant past when it had been called several other names.It always specifically stated my name and that I was covered for social and domestic and we never made a claim.When I retired they said I had to start again and donkey’s years no claims meant nothing. As we had paid out a fortune in premiums over the years plus we have several other policies with Aviva ,an argument ensued and I took it to the Ombudsman…..who agreed with Aviva.